Hey, I just bought this TV. Within just 24 hours, I have a serious problem. I've been googling around looking for a fix but not sure what terms to use. I thought I'd just ask here. If it's been discussed before, I apologize and would appreciate a heads up that this is a known problem. Right in the middle of a binge marathon on Netflix, the screen just started to flake out. Both half of the screen started blinking solid colors. Half down the middle, vertically. It stopped responding to my remote. I unplugged the power for a few minutes and plugged it back in. The right side of the screen regained a picture, but the left half is still cycling through colors. Needless to say, I'm very unhappy. I've only owned this TV for less than 30 hours. The thought of figuring out how to pack this thing up and return it to Best Buy is stressing me out. Has anyone experienced this issue? I googled hard reset, but you need to be able to access the menu system to do the hard reset, and given half of my screen is just blinking colors, I can't really do that.
I've also tried unplugging the HDMI and power and replugging back in. I used the Netflix app that was on the TV.
Other than this issue, I'll give you my assessment of this TV as contribution. My last TV was a Panasonic Viera plasma. OLED is quite impressive but the motion on it is still not nearly as good as plasma. It's a lot better than the video-like movements you get on LCD, but not as smooth as plasma. Turning off the smooth motion makes motion a lot more natural. Perhaps it's the motion processing that makes it appear LCD-like (unnatural and jerky). Overall, I was still very happy with the picture, but this serious issue in less than 30hrs of ownership is unnerving me. This was a new set!