Originally Posted by imagic
That is true. And plasma packaging—even (or you might say especially) for inexpensive models—was a lot larger than the skinny boxes a lot of LCDs come in. The last plasma box I saw was probably twice as deep as what you'd find a comparably-sized and priced LCD packed inside.
And that's amazing, considering the fragility of the thinnest displays- they don't like to be bent or twisted and a deeper package can prevent that if it's designed correctly. I packed a 60" plasma for someone yesterday, using a UHaul box. I think it needs more foam on the corners, but if they're confident that it will make the move and the moving company doesn't treat it like they work for FedEx, it should be OK.
Time for a FedEx rant- I went to one of their stores last week to find out if they have a box for flat panel TVs and was there while she looked in the book, which showed that they do have one that fits TVs up to 70". I had been told that they can "foam" the TV in the box, so the foam takes up all of the space, to protect better than just the one layer of cardboard and some air. She said they can do that and gave a price of $68. I called a different store two nights ago because the other one wasn't answering the phone and was told that they have the box, tehy can foam it and the total proce would be $28. He also said I could wait for it and it should take about 15 minutes, as long as I don't show up at the busy part of the day.
I went to the second store yesterday at about 10:45AM, on one of the most humid days we have had (it was over 85 degrees, too) and was told that it would cost $168, the flat panel boxes only go up to 55" and the foam method doesn't work because it generates too much heat. I asked who was working at 6:36 on the previous evening and was told "It must have been one of the new guys. Apologies.". I said that it's a training and management problem and replied, "So, you think it's a good idea to let new people loose on the floor and the phones when they can't answer questions accurately? You're wasting my time, his time (the guy who was helping me move the TV) and the homeowner's time.". One of them said UHaul has a box that will fit, so I went there and got one.
If people could only do their freaking jobs, we wouldn't have to deal with this stuff.