Originally Posted by avsproha
Hi everyone. My OLED just suddenly turned off and won't turn back on. The red standby light is on. I've tried unplugging it for ~10 minutes until the red light faded; plugged it back in and still nothing. When I try to turn it on directly from the console, instead of the remote, sometimes the red standby light flickers ever so slightly.
Any idea what may be wrong?
Update: I called LG and they agreed to do a one-time repair, however the repair case was denied because "Adorama is not an authorized LG dealer." After wracking my brain with LG for hours, they're saying that even though Adorama WAS an authorized dealer when I bought the TV in July 2016, they are not an authorized dealer TODAY, so they won't do anything. This makes no sense. I'm considering filing a complaint but don't know where to start or to whom?
Anyway, I called my credit card warranty, submitted paperwork, and called a tv repair tech to diagnose it. He says the main board is not working. I'm waiting to hear back from the credit card warranty on repair approval.
My question is, how can we be sure its the main board, and not the T-Con or something? The tech just checked voltage to the main board with a multimeter. It receives voltage. The schematic diagram for this TV is actually missing the board thats mounted lower middle, but I'm assuming its a T-CON (not sure why it's not listed). If it is the main board, what could be the problem?
Also, I've searched quite a bit and I can't find anyone else having similar issues. Most of the issues detailed are regarding the panel light uniformity problem. So I'm curious, what gives? Am I the only one having this issue?!