Originally Posted by lukather101
Could never watch HDR on this set without Dynamic Contrast on low. It's just to dim.
Well, only now, after years of ownership, I've got some noticeable burn-in in the bottom corners of the screen. I don't know if my wife accidentally left something on pause for a long time or what, but there it is. 'TLC' on the bottom right, 'Undisputed' in the upper left, and some sort of 'News' written in the bottom left. I'm not certain how long it's been there or how it got there, and I only see it with certain solid backgrounds, most notably against red.
The silver lining, I guess, is that I had all the excuse I needed to start shopping a new C9. Hell, an excuse to think about upsizing to a 77". The bad part, of course, being the crazy price tag. I mean, the C9, with it's near DOUBLE peak brightness, would be the DREAM. But man, that price tag.
Well, stab in the dark, I dropped a line to LG over Twitter, asking how much an out of warranty panel replacement would be, lamenting the burn-in on my beloved TV. They replied asking for serial, pics, etc. After sending them what I had, they replied they were going to replace my panel for FREE as a "one-time courtesy". LG's customer service all through my ownership of this TV has been simply outstanding. Under warranty they've replaced the panel twice (1st time due to excessive dirty screen and yellow tinting & again when the replacement wouldn't do 3D for some reason) and the motherboard once (in an attempt to solve the 3D issue), and now they're gonna do it out of warranty. I mean, come on, that's crazy good service.
The sad part is that they took away my excuse to get a C9 lol. I mean, I could sell my EF9500, but would I get more out of it in terms of cash than it's worth just keeping it? I doubt it. But my home isn't big enough to accommodate a 65" TV in a bedroom.
It's a pretty nice dilemma to be in, but a dilemma nonetheless