Sorry, this is my first message - but I cannot contribute, but have an urgent question. I tried to search for this problem, but did not found something. Maybe used wrong search phrases.
I got my new LG OLED 65E6 (V version for Europe) 5 days ago. The image is stunning as expected (come from a Kuro KRP-500A) and the panel has only little near black banding and right vignetting - and a ghost free perfect 3D. I really would like to hold that panel, although it's slightly bend, maybe 3-4mm over the full TV width.
But, yesterday I had a first closer look behind the TV. I didn't check when setting up, so I don't know, if this was from the beginning:
On the right side of the TV the plastic box lifted by 3-4mm. The gap narrows for the first third of the TV width, then it looks closed as intended till the full left side of the TV.
Looking inside the gap one can see a metallic plate, it's a heat protection or the main board? I don't know. I think, this metallic plate has not or max 1mm liftet itself, so not as much as the gap of the plastic box.
Pressing the box with caution towards the panel doesn't let the box snap in somehow. It will move 1-2mm towards panel, and relax back when releasing.
Of course I could exchange the full TV, but because my panel is that flewless I am unsure. Next TV could be much worse with crosstalked 3D or heavy near black banding?
So my questions are, please:
- Did anybody suffer a similar issue? If so, did you solve it or changed the TV? Did they offer a compensation to you?
- Is this "just" a glue thing of the plastic box or would you think, the panel is bent or the metallic plate lifted?
- Would you expect, that the image will suffer later, eg. with more vignetting, color shifts, pixel drop ours or similar?
I a lot of assumptions, I know. But I am clueless at the moment and need some input to decide to change or let compensate.
Any hint is highly appreciated, thanks a lot. If I missed a post/thread about that issue I would be thankful for a small guidance.
Thank you a lot in advance.