Originally Posted by dankfoot
I agree with you somewhat. However, when you spend that much money for something that is brand new you should expect it to be in almost perfect condition.
What you spend on something is really, truly irrelevant unless you're specifically paying a premium for a higher standard. Not just that you think
that's what you're paying for, but that you've actually negotiated for that.
Just because you think something costs a lot of money does not imbue it with magical properties to make it immune from engineering and manufacturing realities.
I would not buy a new car that had a scratch down the side.
I guarantee you that everyone who has ever bought a new car has bought a car with multiple scratches on it. They're cleaned up, repaired, and concealed, but they're there.
Same thing with TVs. Every single one ships with not just one, but several pixels that are not 100% perfect. Anyone claiming otherwise has simply not inspected closely enough.
I ran slides and found about 10 dead pixels. Should someone accept that? I guess its up to the buyer.
Actually, it's up to the terms of the sale.
Originally Posted by Fizban19
This is true, however, the manufacturer might think that 10 dead pixels is "almost perfect condition" (actually, i'm not sure on LG's stance on this TBH).
By any standard, that's true. 10 dead pixels is 99.9998% functional on a UHD TV. It's also an exceptionally rare occurrence. What's far more likely are 10 stuck pixels, which is 99.99996% functional.
There are times when a smaller number than the cutoff justifies a replacement, such as when they're clustered together or if they're in certain portions of the panel that make them more apparent than others. But the fact remains that zero dead/stuck/defective pixels is not the standard to which these are made, nor is it the standard that consumers are paying for.
eople on these forums do the opposite....run slides first, see if anything is messed up, investigate it with LG, etc., then watch normal content to see if the dead pixels/uniformity is an issue.
There's a certain amount of inspection and setup that is normal and reasonable. Some individuals push that far beyond the brink of sanity, and it's quite the strange game, because if you look hard enough, you will
absolutely find a fault with your mass-produced TV. People who claim they found a perfect one are lying, often to themselves in addition to others, because perfect units simply don't exist.
The idea is that you get something that is close enough to perfect for your use. And that's something 95%+ of customers get on their first purchase. With rare exception, even products with "infamous" faults or "major" issues, affects percentages above the low single digits.
If you've replaced something more than twice on the hunt for "perfection", the problem is usually between your ears and not in the product. If you've done it for several different products, you're definitely the one with the issue because no one is that unlucky.