Please hold off sending anything to that website posted by 'LG Electronics'.
I believe this to be a phishing scam. The site certificate is not the same as LG main website, and the certificate is only valid for 4 months.
The certificate creation date is Jan 16, 2019 which is when this account was created.
I sent an email to LG customer support to verify this.
Will update when I hear back from them.
UPDATE : Below is response from LG
Reply to Your Inquiry
We truly appreciate your time and effort reaching us and thank you for bringing this matter to our attention.
In response to this, we will be glad to raise this matter to our Executive Department, to check further assistance and option in addressing this matter as soon as possible time. We assure you, reports are being reviewed by LG management periodically and being utilized as valuable inputs for consideration in our products and services for future innovation and services protection.
TV: LG OLED65C6P
SOUNDBAR: LG SK10Y + surrounds
PLEX SERVER: QNAP TS-453Bmini
ACCESSORIES: HDHomeRun EXTEND, Xbox One X, Nvidia Shield TV
Last edited by csviegas; 01-18-2019 at 11:20 AM.