2017 LG C7-B7 Owners' Thread (No Price Talk) - Page 1009 - AVS Forum | Home Theater Discussions And Reviews
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post #30241 of 36587 Old 06-26-2018, 09:41 AM
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I’ve always just let my tv handle the updates and install when it’s pushed to the set. So I’ve been playing God of War a ton this weekend and it looked jaw dropping. Then, I stopped and took the dog for a walk. I came back and the tv took longer than usual to turn on and had the spinning color dots. Then I saw the notification the TV had updated. Started up God of War and guess what, still looks jaw dropping!!

I plan to check out Horizon Zero Dawn later to see if anything changed in terms of shadows and darker areas and maybe a few Xbox titles as well. I will typically play in my technicolor expert settings unless I remember to switch to game mode. My settings for the two appear similar to me, albeit game mode can be a bit dimmer at times. I love this TV!
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post #30242 of 36587 Old 06-26-2018, 09:53 AM
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Unhappy OLED FW update to 04.71.00

I used a thumb drive to update my 65B7 to FW version 04.71.00 after downloading from the LG site. Quick and very easy update/install. Directions also on LG site.

Model OLED65B7A-U
S/N 709RMJF8xxxx
SW Version 04.71.00
webOS Version 3.7.1.57127
(dreadlocks2-drto)
Dolby Vision 1.4.4_07.01
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post #30243 of 36587 Old 06-26-2018, 10:04 AM
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Originally Posted by osufalcon View Post
I’ve always just let my tv handle the updates and install when it’s pushed to the set. So I’ve been playing God of War a ton this weekend and it looked jaw dropping. Then, I stopped and took the dog for a walk. I came back and the tv took longer than usual to turn on and had the spinning color dots. Then I saw the notification the TV had updated. Started up God of War and guess what, still looks jaw dropping!!
LOL, that is usually the way it works.........
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post #30244 of 36587 Old 06-26-2018, 10:14 AM
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I just might give up on playing game mode hdr and stick to game mode sdr.

And no i cannot use technicolor or standard or isf for playing games as input lag is vital for my gaming and going from 21ms to 85ms is like trying to run with cement shoes

Very frustrated with the brightness of game hdr...I am not asking for crazy bright but more than what it is now.

Playing madden 19 beta last night and in a night game in philly as my giants it was like half the lights were off. Sure the lights beamed nicely but the rest of the image was like playing under an eclipse
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post #30245 of 36587 Old 06-26-2018, 10:33 AM
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Originally Posted by bongobob View Post
My update started last night and I went to sleep at 36% This morning it was at 40%. Does this flash normally take a long time?
I'll take a short an the dark. A possible cause is the internet connection stalled.

There's an issue with 5ghz WIFI, where it gradually gets slower and stops. If you do have it set up on 5ghz, then switch it to 2.4ghz or use an ethernet cord.

The new firmware fixes 5ghz WIFI. You can switch back afterwards.
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post #30246 of 36587 Old 06-26-2018, 10:41 AM
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Smile A word or two from Technicolor . . . .

Here's the "why" for Advanced HDR by Technicolor.

As many of you know, I'm a fan. This is a nice, 5 minute preso.

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LG OLED65C7P 4-20-19 Calibration SDR/HDR/DV FW 05.80.15: https://www.avsforum.com/forum/40-ol...l#post57928994
VIZIO M70-D3 Calibration SDR/HDR FW 3.4.8.15: https://www.avsforum.com/forum/166-l...l#post55595700
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post #30247 of 36587 Old 06-26-2018, 11:02 AM
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Originally Posted by move4ward View Post
I'll take a short an the dark. A possible cause is the internet connection stalled.

There's an issue with 5ghz WIFI, where it gradually gets slower and stops. If you do have it set up on 5ghz, then switch it to 2.4ghz or use an ethernet cord.

The new firmware fixes 5ghz WIFI. You can switch back afterwards.
This makes sense as I do have a 5ghz option on my service. Thanks for the clue!
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post #30248 of 36587 Old 06-26-2018, 11:03 AM
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Originally Posted by NJPapi1977 View Post
I just might give up on playing game mode hdr and stick to game mode sdr.

And no i cannot use technicolor or standard or isf for playing games as input lag is vital for my gaming and going from 21ms to 85ms is like trying to run with cement shoes

Very frustrated with the brightness of game hdr...I am not asking for crazy bright but more than what it is now.

Playing madden 19 beta last night and in a night game in philly as my giants it was like half the lights were off. Sure the lights beamed nicely but the rest of the image was like playing under an eclipse
Cycle through the dynamic contrast settings and see if any of those help.
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post #30249 of 36587 Old 06-26-2018, 11:54 AM
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Originally Posted by robertw11 View Post
So I've been using Cinema Mode for HDR content, default settings besides power saver off and Tru motion off. Is the default Cinema Mode acceptable or do people typically make adjustments for HDR?

For SDR I've been using ISF Dark, OLED light 60, for SDR is it best to lower OLED and anything else?

And finally, I have no idea what to do with SDR gaming. I put Game mode on and everything looks over saturated and bright? Any suggestions for that mode and SDR?

Thank you
For gaming, make sure your RGB settings and black levels are matched. That causes the over saturated look. On PS4, I have RGB Auto (which is outputting full) and black level high. With SDR gaming, Full = High and limited = low. (In HDR game mode, leave it at low though).

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post #30250 of 36587 Old 06-26-2018, 12:50 PM
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Originally Posted by Omni009 View Post
For gaming, make sure your RGB settings and black levels are matched. That causes the over saturated look. On PS4, I have RGB Auto (which is outputting full) and black level high. With SDR gaming, Full = High and limited = low. (In HDR game mode, leave it at low though).
I thought that tv's can only output limited? And full was for pc monitors? Thanks!
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post #30251 of 36587 Old 06-26-2018, 01:04 PM
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Has anyone noticed a slight curvature of the panel? I just got my replacement 65B7A and noticed that the panel looks bent from a side angle.. Seems to be properly aligned at the base / inputs.



This is more towards the top half of the screen. I was very careful attaching the stand but perhaps the pressure against the top half of the unit caused this when I laid it flat to attach the stand.


Other than that I'm super excited to see if the panel lottery worked out for me tonight and that banding will be minimal.



I turned on the TV and everything seems to be in working order.
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post #30252 of 36587 Old 06-26-2018, 01:04 PM
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Originally Posted by gabeomatic View Post
I thought that tv's can only output limited? And full was for pc monitors? Thanks!
If you switch black level to high with the PS4 at full RGB, you show immediately notice the crushed blacks go away.
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post #30253 of 36587 Old 06-26-2018, 01:05 PM
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Originally Posted by theathlete View Post
Damn I'm really frustrated with LG. For whatever reason the European version of C7 (C7V) does not have component input. The C7P has.

My manual even says they the TV has component in. I didn't actually check behind the TV and bought 50$ worth of cables for my gamecube only to find out that I have absolutely no way to hook it up without a custom $100 component to HDMI adapter since the gamecube outputs analog signal which needs to be converted to digital.

I'm probably going to buy Nintendo Wii, and of course I'll have to spend another 50$ to get the correct HDMI adapter.

Rant over.

Otherwise I'm superbly happy with my new set. Money well spent.
Still getting caught up on the thread (700 posts to go at this point, *sigh*), so I don't know if others covered this, but the C7P doesn't have a component input, either. Much to my chagrin, but at least I knew it going in.

This is the Monoprice component-to-HDMI adapter that I use for all my retro consoles (GC, Xbox OG, PS2, Wii through a component switcher). It doesn't perform miracles, but it gets the job done admirably. It's currently around $40.
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post #30254 of 36587 Old 06-26-2018, 01:09 PM
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Originally Posted by gabeomatic View Post
Cycle through the dynamic contrast settings and see if any of those help.
I tried all and High gives perfect brightness but the blacks and whites are super exposed which makes the image appear fake..
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post #30255 of 36587 Old 06-26-2018, 01:10 PM
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Originally Posted by Omni009 View Post
For gaming, make sure your RGB settings and black levels are matched. That causes the over saturated look. On PS4, I have RGB Auto (which is outputting full) and black level high. With SDR gaming, Full = High and limited = low. (In HDR game mode, leave it at low though).
This is only an issue on the PS4 Pro....I can do standard on xbox and it matches auto on the tv
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post #30256 of 36587 Old 06-26-2018, 01:12 PM
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I understand but to me Dynamic on medium or higher is a no...I can easily tell that the image is not right unless I turn it off or put it on low.



I guess I have to get use to it, I get why LG lowered the brightness as the highlights look amazing but still


What they did is tone map the entire picture now. All the information is tone mapped instead of clipped. This lowers the ABL of the picture but shows more detail. The dynamic contrast is useful to the nuance highlights to give a slightly brighter picture. It’s probably not accurate though like you said.

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post #30257 of 36587 Old 06-26-2018, 01:13 PM
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so the elevated black issue only affects 'Dolby Vision sources over HDMI'?...meaning if I'm using the TV's built in apps for Netflix, Vudu, Amazon etc I won't be affected?...also I find it hard to believe that if the latest Korean firmware fixed the issue then why would they release a version in the US which doesn't fix it?...makes no sense...aren't the same panels used in Korea and the USA?


Same panels and components, just different softwares. Don’t know why. To answer your question yes, the internal apps are not affected.

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post #30258 of 36587 Old 06-26-2018, 01:15 PM
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Originally Posted by Guest03 View Post
I have to ask the question here if the DolbyVision fix is provided by updated DV profile then why is the DV profile in firmware 04.71.00 still at the same level (1.4.4_07.01) that was introduced in 04.70.65?


I also do not grasp why LG is not actively communicating the fix in the release notes if that was the case?


That would mean admitting they had an issue with elevated black levels on a tv that is supposed to have perfect black I guess.

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post #30259 of 36587 Old 06-26-2018, 01:16 PM
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Originally Posted by Valkyre View Post
Would you guys recommend increasing Dynamic Contrast to high to alleviate the dim HDR mode? I am talking particularly in gaming.


It really only affects highlights. They can be blown out when it’s on high. Even when I use medium you can tell some minor detail loss.

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post #30260 of 36587 Old 06-26-2018, 01:24 PM
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Originally Posted by Bumrush View Post
Has anyone noticed a slight curvature of the panel? I just got my replacement 65B7A and noticed that the panel looks bent from a side angle.. Seems to be properly aligned at the base / inputs.



This is more towards the top half of the screen. I was very careful attaching the stand but perhaps the pressure against the top half of the unit caused this when I laid it flat to attach the stand.


Other than that I'm super excited to see if the panel lottery worked out for me tonight and that banding will be minimal.



I turned on the TV and everything seems to be in working order.


My 65B7A has the same issue. I may have caused it when I set it up with my friend’s help. I probably wasn’t as careful as I should’ve been, didn’t understand how thin these screens are.

Or maybe it just arrived that way or was damaged in shipping or delivery.

That said, it doesn’t bother me at all and it’s not something I notice when watching it, and it doesn’t seem to have affected the picture.


Sent from my iPhone using Tapatalk
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post #30261 of 36587 Old 06-26-2018, 01:57 PM
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Originally Posted by Travis299 View Post
I used a thumb drive to update my 65B7 to FW version 04.71.00 after downloading from the LG site. Quick and very easy update/install. Directions also on LG site.

Model OLED65B7A-U
S/N 709RMJF8xxxx
SW Version 04.71.00
webOS Version 3.7.1.57127
(dreadlocks2-drto)
Dolby Vision 1.4.4_07.01
How did find you find the version number of DV?

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post #30262 of 36587 Old 06-26-2018, 01:59 PM
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New to the OLED family and have a question. I bought the B7 and love the tv so far. I have one concern. Movies and sports look fantastic. My issue is HDR games look too dark. I tried enabling dynamic contrast which I don’t like using just to make the picture more bright during HDR gaming, but it looks like it’s messing with the colors. Does anyone have any tips or Game settings to try?


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post #30263 of 36587 Old 06-26-2018, 02:07 PM
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Originally Posted by cmdrdredd View Post
What they did is tone map the entire picture now. All the information is tone mapped instead of clipped. This lowers the ABL of the picture but shows more detail. The dynamic contrast is useful to the nuance highlights to give a slightly brighter picture. It’s probably not accurate though like you said.
Yea I get that and at times some games like ghost recond wildlands looks amazing in terms of detail that I cannot get on my samsung q8fn

But many games the brightness hurts the overall enjoyment like in Madden 19 beta in a night game the flashlights on top of stadiums are super bright but the rest of the on field action is dim like there is an eclipse on the field.

SDR works much better but I want HDR so bad to be what I use as most games going forward will have HDR
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post #30264 of 36587 Old 06-26-2018, 02:47 PM
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Originally Posted by rwinston View Post
My 65B7A has the same issue. I may have caused it when I set it up with my friend’s help. I probably wasn’t as careful as I should’ve been, didn’t understand how thin these screens are.

Or maybe it just arrived that way or was damaged in shipping or delivery.

That said, it doesn’t bother me at all and it’s not something I notice when watching it, and it doesn’t seem to have affected the picture.


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Am I the only one who doesn't understand why manufacturers are hell bent on making PART of the screen as thin as possible ?
I totally get why they might want to have the whole screen thin as that would be beneficial when wall mounting but why have the upper two thirds super thin but have the bottom third less so ?

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post #30265 of 36587 Old 06-26-2018, 02:50 PM
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Originally Posted by Artman22 View Post
New to the OLED family and have a question. I bought the B7 and love the tv so far. I have one concern. Movies and sports look fantastic. My issue is HDR games look too dark. I tried enabling dynamic contrast which I don’t like using just to make the picture more bright during HDR gaming, but it looks like it’s messing with the colors. Does anyone have any tips or Game settings to try?


Sent from my iPhone using Tapatalk
If the games have a separate HDR brightness slider, trying using that...also I find that DC on low provides a nice boost without perceptibly affecting PQ, but I understand the aversion enabling this.
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post #30266 of 36587 Old 06-26-2018, 02:59 PM
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Originally Posted by NJPapi1977 View Post
Yea I get that and at times some games like ghost recond wildlands looks amazing in terms of detail that I cannot get on my samsung q8fn

But many games the brightness hurts the overall enjoyment like in Madden 19 beta in a night game the flashlights on top of stadiums are super bright but the rest of the on field action is dim like there is an eclipse on the field.

SDR works much better but I want HDR so bad to be what I use as most games going forward will have HDR
Is M19 the only game you've noticed it this badly? If so, and seeing that it's a beta - perhaps message EA with feedback and request they add brightness/contrast/gamma sliders to the game? That should be what you'd need to get it balanced out.

Either that, or cross your fingers and hope it's something they fix for the full game.
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post #30267 of 36587 Old 06-26-2018, 03:28 PM
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Originally Posted by move4ward View Post
I'll take a short an the dark. A possible cause is the internet connection stalled.

There's an issue with 5ghz WIFI, where it gradually gets slower and stops. If you do have it set up on 5ghz, then switch it to 2.4ghz or use an ethernet cord.

The new firmware fixes 5ghz WIFI. You can switch back afterwards.
Thank You move4ward! You hit the nail on the head. Got home, still at 40%. Canceled the update and restarted it. Still crawling after about an hour.
Canceled again, switched the wifi to 2.4ghz and it was done in about 15 minutes.

Many thanks for taking the time to reach out on this one guys. BTW, I see no changes. Still looks wonderful!!
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post #30268 of 36587 Old 06-26-2018, 03:42 PM
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Originally Posted by wrathek View Post
Is M19 the only game you've noticed it this badly? If so, and seeing that it's a beta - perhaps message EA with feedback and request they add brightness/contrast/gamma sliders to the game? That should be what you'd need to get it balanced out.

Either that, or cross your fingers and hope it's something they fix for the full game.
Most games are to dim but madden stands out bad...But is not the game as I have the q8fn and it looks perfect on that
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post #30269 of 36587 Old 06-26-2018, 04:02 PM
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Originally Posted by TitusTroy View Post
so the elevated black issue only affects 'Dolby Vision sources over HDMI'?...meaning if I'm using the TV's built in apps for Netflix, Vudu, Amazon etc I won't be affected?...also I find it hard to believe that if the latest Korean firmware fixed the issue then why would they release a version in the US which doesn't fix it?...makes no sense...aren't the same panels used in Korea and the USA?
The latest American firmware 4.71 is newer than the Korean firmware 4.70.90. It is released in a phased rollout for 06/20-06/30. Companies typically do phased rollout of software, so it doesn't crash like IOS mass update has in the past.

My TV updated yesterday.

Reference: https://www.forbes.com/sites/johnarc.../#518fa45e53f2

If you have the new updated software and still have issues, then you are out of luck. If you don't have the software yet, check back after 06/30 for it.

Whatever you do, make sure it's connected by ethernet or 2.4ghz WIFI. There is a 5ghz WIFI fix in firmware 4.71. After your update is done, you can switch back to 5ghz WIFI.

Last edited by move4ward; 06-26-2018 at 04:07 PM.
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post #30270 of 36587 Old 06-26-2018, 04:08 PM
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Originally Posted by bongobob View Post
Thank You move4ward! You hit the nail on the head. Got home, still at 40%. Canceled the update and restarted it. Still crawling after about an hour.
Canceled again, switched the wifi to 2.4ghz and it was done in about 15 minutes.

Many thanks for taking the time to reach out on this one guys. BTW, I see no changes. Still looks wonderful!!
High 5! We are all here to help each other.
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