2017 LG C7-B7 Owners' Thread (No Price Talk) - Page 1127 - AVS Forum | Home Theater Discussions And Reviews
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post #33781 of 36403 Old 11-30-2018, 04:32 PM
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Originally Posted by rsonnens View Post
Which all hdr formats beside hdr10 do. Imho It is already a dead format. Just because two TVs brands can decode it, and two discs offer it, even amazon has not streamed anything in the format or if it has no one seems to view it.

I did say it is likely better than hdr10 even with LGs dynamic processing but so what.

No one should but a TV based upon hdr10+ support and definitely not in lieu of DV. The major streaming services and streaming movie providers have already not only lined up behind DV they a large and fast growing amount of content.

This isn’t even like the Blu-ray/HD Dvd “war” when back then at least you could get content in the two composting formats
it sure sounds like a 'format' war...Samsung, Amazon, 20th Century Fox and Panasonic have all aligned themselves with HDR10+ while Sony, LG, TCL and Netflix are aligned with Dolby Vision...Amazon already has a number of HDR10+ shows, including The Grand Tour, The Marvelous Mrs. Maisel and The Man in the High Castle...I really hope Dolby Vision wins out or that HDR10+ and DV can co-exist
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post #33782 of 36403 Old 11-30-2018, 05:48 PM
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2017 LG C7-B7 Owners' Thread (No Price Talk)

Quote:
Originally Posted by TitusTroy View Post
it sure sounds like a 'format' war...Samsung, Amazon, 20th Century Fox and Panasonic have all aligned themselves with HDR10+ while Sony, LG, TCL and Netflix are aligned with Dolby Vision...Amazon already has a number of HDR10+ shows, including The Grand Tour, The Marvelous Mrs. Maisel and The Man in the High Castle...I really hope Dolby Vision wins out or that HDR10+ and DV can co-exist


Major movie studios will probably be the deciding factor. Do also note that Amazon, iTunes, Vudu, and Netflix all have some Dolby vision content while out of those only amazon offers HDr10+

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post #33783 of 36403 Old 12-01-2018, 07:46 AM
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Quote:
Originally Posted by TitusTroy View Post
it sure sounds like a 'format' war...Samsung, Amazon, 20th Century Fox and Panasonic have all aligned themselves with HDR10+ while Sony, LG, TCL and Netflix are aligned with Dolby Vision...Amazon already has a number of HDR10+ shows, including The Grand Tour, The Marvelous Mrs. Maisel and The Man in the High Castle...I really hope Dolby Vision wins out or that HDR10+ and DV can co-exist
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Originally Posted by cmdrdredd View Post
Major movie studios will probably be the deciding factor. Do also note that Amazon, iTunes, Vudu, and Netflix all have some Dolby vision content while out of those only amazon offers HDr10+
The HDR format "wars" are not even close to being decided. There are newer and better options already being employed in post production through the mastering houses and studios which will eventually land in common distribution channels and outlets including broadcast TV. Streaming and disc based content will not be our only HDR viewing options. For almost a year now, DirecTV has been employing HLG 24/7 on their 4K channels, and will start beaming Technicolor's "Advanced HDR" ( SL-HDR1 ) in 2019. There will also be a major shift back to using traditional gamma curves regardless of the HDR format, which will essentially end this weird dance with EOTF, mastered nits, and tone mapping. Hallelujah!

Basically, things are nowhere near settled. If you have a Samsung TV, HDR10+ will be your best buddy, but don't expect to see it running on any other brand with the exception of Panasonic - which is sold outside of the U.S.
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post #33784 of 36403 Old 12-01-2018, 08:47 AM
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Quote:
Originally Posted by TitusTroy View Post
it sure sounds like a 'format' war...Samsung, Amazon, 20th Century Fox and Panasonic have all aligned themselves with HDR10+ while Sony, LG, TCL and Netflix are aligned with Dolby Vision...Amazon already has a number of HDR10+ shows, including The Grand Tour, The Marvelous Mrs. Maisel and The Man in the High Castle...I really hope Dolby Vision wins out or that HDR10+ and DV can co-exist
Oh it is a war, just ask the owners of HDR10 and Dolby Vision. They will tell you its a war !
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post #33785 of 36403 Old 12-01-2018, 08:52 AM
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Updated settings from sonoftumble?

sonoftumble: how close are you to doing your measurements using Warm 2? I have been using Warm 2 with everything zeroed out to default and I do think I like how it looks better than with Warm 1 and your latest settings (not leaps and bounds different, but noticeable). I would just like to know what calibration reveals. Thanks in advance!
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post #33786 of 36403 Old 12-01-2018, 08:52 PM
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Has anyone received The latest firmware update directly to the 7 series OLED or only by using a usb manually?

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post #33787 of 36403 Old 12-01-2018, 09:05 PM
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Originally Posted by william06 View Post
Has anyone received The latest firmware update directly to the 7 series OLED or only by using a usb manually?
Used the USB cause I was tired of waiting to get it via the tv update.

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post #33788 of 36403 Old 12-02-2018, 12:51 AM
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Originally Posted by william06 View Post
Has anyone received The latest firmware update directly to the 7 series OLED or only by using a usb manually?
Haven't received the latest firmware auto-update yet, but I'm in no real rush to receive this one as it doesn't seem to do anything that I'm particularly interested in... (OTOH, if a future update actually implements all or even just some of the functionality of the 8 series' static logo dimming feature, I'll update manually via USB in an instant - would even gladly pay for such an update - but for the current update, I can wait...)
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post #33789 of 36403 Old 12-02-2018, 01:09 AM
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Hi, does anyone have the customised Dolby Vision profile that a user had profiled a while back?
Thank you.
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post #33790 of 36403 Old 12-02-2018, 04:57 AM
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"inputs"

Folks,
I hate to bother everybody but this just happened & I don't know where to start to diagnose! I just added the LG UBK90 to my system. I have not changed ANY settings. The system consists of the C7, Outlaw 975, UBK90 & Harmony 900. NOW, the inputs do NOT change automatically...they did before. I have to manually use the C7 remote to change inputs. The UBK [video] goes DIRECTLY to the TV on input 1; the audio goes to the 975. When I turn on the TV with the Harmony, the TV goes right to the OTA TV input. The cable box is connected to HDMI 2; the UBK is connected to HDMI 1. Everything used to work i.e. the cable box/HDMI 2 until the introduction of the UBK. The 975's screen reads the proper input i.e. TV for TV & video for UBK. With the millions of variables available I DON'T know WHERE to start. I'm not even sure this is the correct thread to ask this question!
PS Except for the annoying input problem, EVERYTHING works perfectly. The UBK/4K player is OUTSTANDING. No other problems except the inputs...which I can live with....if I have to!!!!!
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post #33791 of 36403 Old 12-02-2018, 05:52 AM
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Did you check the new players settings to make sure CEC isn’t enabled? I’d suggest posting this in the players thread since this problem has nothing to do with this section of the forum, off topic so to speak. Good luck.

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post #33792 of 36403 Old 12-02-2018, 05:53 AM
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Dolby Vision on my 55C7P doesn't look so good. The shadows are crushed to black and the contrast is too much IMO. I wish DV would look better out of the box. Anyone have a good Dolby Vision profile to use?
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post #33793 of 36403 Old 12-02-2018, 06:03 AM
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Quote:
Originally Posted by DaMacFunkin View Post
Hi, does anyone have the customised Dolby Vision profile that a user had profiled a while back?
Thank you.
Just pm Sonoftumble - he just posted about 4 above your ask. He’s told others that’s the way to get his DV profile should you decide to use someone else’s settings.

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post #33794 of 36403 Old 12-02-2018, 08:20 AM
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Originally Posted by william06 View Post
Has anyone received The latest firmware update directly to the 7 series OLED or only by using a usb manually?
No automatic update yet.
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post #33795 of 36403 Old 12-02-2018, 09:29 AM
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Originally Posted by BobWalters View Post
Folks,
I hate to bother everybody but this just happened & I don't know where to start to diagnose! I just added the LG UBK90 to my system. I have not changed ANY settings. The system consists of the C7, Outlaw 975, UBK90 & Harmony 900. NOW, the inputs do NOT change automatically...they did before. I have to manually use the C7 remote to change inputs. The UBK [video] goes DIRECTLY to the TV on input 1; the audio goes to the 975. When I turn on the TV with the Harmony, the TV goes right to the OTA TV input. The cable box is connected to HDMI 2; the UBK is connected to HDMI 1. Everything used to work i.e. the cable box/HDMI 2 until the introduction of the UBK. The 975's screen reads the proper input i.e. TV for TV & video for UBK. With the millions of variables available I DON'T know WHERE to start. I'm not even sure this is the correct thread to ask this question!
PS Except for the annoying input problem, EVERYTHING works perfectly. The UBK/4K player is OUTSTANDING. No other problems except the inputs...which I can live with....if I have to!!!!!
Disable ARC/CEC on all of your HDMI connected devices and try again. You can't disable CEC on the UKB90 but if it is not enabled on your other devices you won't have any issues.
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post #33796 of 36403 Old 12-02-2018, 10:35 AM
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Originally Posted by mystickid View Post
Dolby Vision on my 55C7P doesn't look so good. The shadows are crushed to black and the contrast is too much IMO. I wish DV would look better out of the box. Anyone have a good Dolby Vision profile to use?
Click on the link in my signature below.
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post #33797 of 36403 Old 12-02-2018, 10:36 AM
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Quote:
Originally Posted by DaMacFunkin View Post
Hi, does anyone have the customised Dolby Vision profile that a user had profiled a while back?
Thank you.
Send me a private message with an email address to send the file.

LG OLED65C7P 4-20-19 Calibration SDR/HDR/DV FW 05.80.15: https://www.avsforum.com/forum/40-ol...l#post57928994
VIZIO M70-D3 Calibration SDR/HDR FW 3.4.8.15: https://www.avsforum.com/forum/166-l...l#post55595700
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post #33798 of 36403 Old 12-02-2018, 01:41 PM
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I've had a 65C7 for a year and 2 months now. I've had minimal banding that I could live with but recently a line appeared directly in the middle of the screen (see attached pic). Perhaps hard to tell with the picture but I see it whenever there is a solid light colored background, and occasionally during other programming.


I called LG and submitted pics and have to give them credit. They're going to send someone out to replace at no cost since I'm so close to the year warranty. They technically could have been jerks and said no.

My issue is I just got off the phone with the LG Tech coming out and he didn't inspire a lot of confidence. Basically admitted to not knowing very much about these TV's. He even said during the month of training at LG he sat there clueless for the most part when they went over TV's

That said assured me his only job will be to unscrew, unhook ribbon cable, replace the panel, and hook everything back up. Claimed it's super easy and he's done it many times without issue.

So 2 questions:

- Should I be worried that this guy is going to screw something up?

- Is replacing the panel going to in effect render the professional calibration I had done last year worthless?

I'd imagine there may be subtle differences in calibration due to the panel but isn't most of based on your viewing room? He said he's having the panel mailed to me this week from LG.

Also - do you think if I'm getting a new panel it will have been manufactured this year with the potential for less banding? I haven't really read the C8 thread to see if that's improved at all.
Quote:
Originally Posted by rjih View Post
I did not alter any of the settings, but while the technician was initially troubleshooting the issue the with a LG representative over they phone, he did go into the service menu. The picture looked the same after the trouble shooting was completed. It was after the new panel was installed that I noticed a significantly improved picture especially during HDR programming. One additional thing I noticed on the old panel, when viewing a dark grey screen with no other picture content, there were areas of six or seven vertical bars that were barely visible across the screen. This issue is not visible on the new panel.

My 65C7 recently displayed a message when powered on that a Pixel Refresher had completed.
Since then, there is difference in the brightness of the panel exactly in the middle where the right side is brighter than the left which appears as line from top to bottom.
Image attached.

I called LG and opened a case, the first image I sent the agent said they could not see it. I have attached two more to the case.
We will see how this goes. It's an older model but it is annoying and clearly visible to varying degrees all levels from 10% to 100%.
It makes me wonder if there the two separate drivers to each half now performing differently.


- Rich
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post #33799 of 36403 Old 12-02-2018, 02:49 PM
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Quote:
Originally Posted by RichB View Post
My 65C7 recently displayed a message when powered on that a Pixel Refresher had completed.
Since then, there is difference in the brightness of the panel exactly in the middle where the right side is brighter than the left which appears as line from top to bottom.
Image attached.

I called LG and opened a case, the first image I sent the agent said they could not see it. I have attached two more to the case.
We will see how this goes. It's an older model but it is annoying and clearly visible to varying degrees all levels from 10% to 100%.
It makes me wonder if there the two separate drivers to each half now performing differently.


- Rich
My right side of my 65C7 is darker vs the left. I sent LG pictures over a week ago, on Nov. 23 and haven't heard a thing from them. I'm beginning to doubt them.
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post #33800 of 36403 Old 12-02-2018, 03:56 PM
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Originally Posted by trptguy View Post
I'll try to weigh in here to help if I can,

The first step IMHO is to try letting each individual device in your chain upscale to 4K resolution and determine which does it the best. In my setup for instance my roku, Denon x4400h, and E7 can all upscale to 4K HDR, so I fiddle with each one indivdually doing the upscaling to see what looks the best. Pick the content you're most into watching, and use the same footage over and over to see what looks best. This can lay the foundation for further processing improvements.

There are settings to play with on these TVs to help, don't let someone tell you to never use this or that setting. You gotta do what you gotta do to get the best PQ you can live with. You alone are the only one staring at your screen deciding what's best for you. Here's some to try:

Locate the trumotion setting on your TV and set deblur to 10 and dejudder to 0. This gets rid of most of the "blurry turf" you see in football games as the camera slow pans on the field with the small negative trade off of occasionally getting a translucent football spiral pass, it looks like a ghost ball. You can't fix this unfortunately, It's just the way the LGs handle motion. The Sony OLEDs will do a better job with motion.

If this doesn't do enough, set the noise reduction and mpeg noise reduction to AUTO. This can help with the tiling effect you get from heavy cable TV compression. The worst side effect I've noticed is occasionally football players look like they have a small "predator" force field around them.

If none of this helps, grab a roku ultra on sale this week for $50, and start experimenting with providers like sling TV, Playstation vue, youtube TV or somebody else that can give you a better base signal. Use their free trial periods to your advantage. You can also try a terrestrial Antenna like a mohu leaf or some such if you are near enough to the towers. That'll take the cable compression out of the equation and let you know better what you're dealing with.


At some point, if you've tried everything else you have to start looking at the source of the signal as the culprit, especially if your blurays look great, but the cable stinks.
Sorry for the delayed thank you, but thank you for the response! I am going to try this out and see if it helps! Football and hockey games seem to be the worst things I watch quality wise so I am going to test this out and see, I will report back!
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post #33801 of 36403 Old 12-02-2018, 03:57 PM
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Originally Posted by sonoftumble View Post
For cable/sat/broadcast 720P/1080i/SDR signals, use the "technicolor Expert" picture mode and keep the Sharpness setting at 20 which is default for that mode. This will help somewhat. It won't be perfect. These signals will present challenges to picture quality because you are blowing them up by at least 4-8 times, so all the flaws in the signals are exposed/magnified. 1080P should look great, except in your case the cable box is upscaling a 720P/1080i signal which is another example of putting lipstick on a pig.

Attached is a chart which does a great job of illustrating the crazy upscaling a 4K TV has to do in order to fill the screen with low rez signals.
Thanks for the image, being a visual person I can see how much it is upscaling. I will try this out too and make sure I am in that picture mode!
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post #33802 of 36403 Old 12-02-2018, 03:59 PM
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One more thing as well for anyone that wants to chime in...

I had my set top box in HDMI 1, my Xbox One X in HDMI 2, and my PS4 Pro in HDMI 3. I have been playing a lot of Read Dead Redemption on X1X and for Black Friday I picked up a Sonos 5.1 surround system and need to use HDMI/ARC for it, which is HDMI 2. So I moved my X1X to HDMI 3 and my Pro to HDMI 4. I copied over my settings from HDMI 2 to HDMI 3 for X1X and I don't know if I am going bananas or what but for some reason something looks different in game and I just cannot for the life of me put a finger on it. So my question (which I pretty positive I know the answer to) is, are all 4 HDMI's exactly the same specs/feature wise? I am driving myself crazy here. I even pulled the HDMI out of 3 and back into 2 just to see and I feel like its just much crisper looking on HDMI2 (which the X1X was on before plugging the Sonos sound bar in), but to my knowledge I have the settings exactly the same. I don't know if its my mind playing tricks on me or what.
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post #33803 of 36403 Old 12-02-2018, 05:00 PM
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Originally Posted by ABeezy13 View Post
One more thing as well for anyone that wants to chime in...

I had my set top box in HDMI 1, my Xbox One X in HDMI 2, and my PS4 Pro in HDMI 3. I have been playing a lot of Read Dead Redemption on X1X and for Black Friday I picked up a Sonos 5.1 surround system and need to use HDMI/ARC for it, which is HDMI 2. So I moved my X1X to HDMI 3 and my Pro to HDMI 4. I copied over my settings from HDMI 2 to HDMI 3 for X1X and I don't know if I am going bananas or what but for some reason something looks different in game and I just cannot for the life of me put a finger on it. So my question (which I pretty positive I know the answer to) is, are all 4 HDMI's exactly the same specs/feature wise? I am driving myself crazy here. I even pulled the HDMI out of 3 and back into 2 just to see and I feel like its just much crisper looking on HDMI2 (which the X1X was on before plugging the Sonos sound bar in), but to my knowledge I have the settings exactly the same. I don't know if its my mind playing tricks on me or what.
Do you have deep color enabled for all HDMI ports? Also double check your picture settings. You probably missed something.
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post #33804 of 36403 Old 12-02-2018, 06:53 PM
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Quote:
Originally Posted by RichB View Post
My 65C7 recently displayed a message when powered on that a Pixel Refresher had completed.
Since then, there is difference in the brightness of the panel exactly in the middle where the right side is brighter than the left which appears as line from top to bottom.
Image attached.

I called LG and opened a case, the first image I sent the agent said they could not see it. I have attached two more to the case.
We will see how this goes. It's an older model but it is annoying and clearly visible to varying degrees all levels from 10% to 100%.
It makes me wonder if there the two separate drivers to each half now performing differently.


- Rich

This is exactly what happened to mine. I kept calling LG until I got someone who listened.. When the tech came out he admitted seeing the line but wasn't sure they would at LG.. The people at LG are the ones that have to approve a panel replacement.


He called in to a tech and started filming with the camera on his phone while the tech at LG tried to spot the problem.


Initially, the tech at LG said she couldn't see it. I got frustrated they were going to deny the claim so I got in the picture while he was filming and used my finger to point out the line from top to bottom.


That seemed to work as suddenly the remote tech saw the problem and approved the replacement. I've had the new panel since Sept and it looks great.



I don't plan on ever using the long pixel refresher and I don't think it will be triggered automatically again at 2000 hours. Even though my new panel only has a few hundred hours it must not have reset the mother board because in the settings it shows that I have well over 2K hours in.
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post #33805 of 36403 Old 12-02-2018, 07:10 PM
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Does anyone know anything about a new firmware version 5.80.10 that seems to be getting pushed out to Australian sets at the moment?

I don't recall seeing this version number mentioned anywhere else, even as a beta.

Apparently it *doesn't* resolve the 2160p50 bt.2020 colour problems that came with 5.80.04.
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post #33806 of 36403 Old 12-02-2018, 09:42 PM
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I'm still confused about two things with the C7...I've read many posts with differing opinions on this...right now I have Sharpness set to 10 across all modes and Edge Enhancer turned ON for all modes...is there a definitive answer to this:

1) what should Sharpness be set to?...meaning what is the best setting is with no additional Sharpness added to the image...normally the answer would be 0 (zero) but many people on here have stated to keep it at 10 because anything below 10 softens the image...even a well known calibrator on here stated to keep it at 10 ( @jrref )...is 10 the correct setting?

2) Edge Enhancer...this is another one giving me a headache...earlier in this thread some people tested this and stated that Edge Enhancer OFF disables the Sharpness control and Edge Enhancer ON enables the Sharpness control...somebody tested it with all the Picture Modes and stated the following: "Set Sharpness to 0 and then switch back and forth between Edge Enhancer ON/OFF and you'll see no change to the picture. Next, max out Sharpness to 50. Now switch back and forth between Edge Enhancer ON/OFF. You'll see a normal unsharpened image with OFF and ugly sharpening with ON. If you want to bypass artificial sharpening, keep Edge Enhancer OFF"

the 2nd question goes hand in hand with my first question about Sharpness...so if I set Sharpness to 10 and disable EE then that means that my Sharpness setting of 10 will not be recognized...I hope some of the experts on here can give me a definitive answer to these questions...thanks!
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post #33807 of 36403 Old 12-02-2018, 09:49 PM
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Quote:
Originally Posted by MrQuade View Post
Does anyone know anything about a new firmware version 5.80.10 that seems to be getting pushed out to Australian sets at the moment?

I don't recall seeing this version number mentioned anywhere else, even as a beta.

Apparently it *doesn't* resolve the 2160p50 bt.2020 colour problems that came with 5.80.04.

pushed also in romania, this morning
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post #33808 of 36403 Old 12-02-2018, 09:54 PM
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Quote:
Originally Posted by MrQuade View Post
Does anyone know anything about a new firmware version 5.80.10 that seems to be getting pushed out to Australian sets at the moment?

I don't recall seeing this version number mentioned anywhere else, even as a beta.

Apparently it *doesn't* resolve the 2160p50 bt.2020 colour problems that came with 5.80.04.
According to LG's Australian site, the latest-greatest FW available is 4.70.71. So, 5.80.10 might be one those very limited distributions to test a new build. If you have 5.80.04, I'm assuming that you must have retrieved that from the Korean site? This appears to be the most recent version you can download today.

LG OLED65C7P 4-20-19 Calibration SDR/HDR/DV FW 05.80.15: https://www.avsforum.com/forum/40-ol...l#post57928994
VIZIO M70-D3 Calibration SDR/HDR FW 3.4.8.15: https://www.avsforum.com/forum/166-l...l#post55595700
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post #33809 of 36403 Old 12-02-2018, 10:42 PM
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Quote:
Originally Posted by sonoftumble View Post
According to LG's Australian site, the latest-greatest FW available is 4.70.71. So, 5.80.10 might be one those very limited distributions to test a new build. If you have 5.80.04, I'm assuming that you must have retrieved that from the Korean site? This appears to be the most recent version you can download today.
Australia is a PAL region so we can't use Korean firmware. I installed the UK version for the newer Dolby profile updates and the improved gamut settings handling.

The reports I am seeing say that some users that had installed the UK 5.80.04 are seeing the online update, and other users still back on the "official" Australian 4.70.71 version are also being updated.

I haven't actually been home to manually check for the update myself.

I am just surprised that Aus would be getting the most recent version before anywhere else....normally our releases lag by a LONG way (presumably due to the small market).
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post #33810 of 36403 Old 12-03-2018, 12:07 AM
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Quote:
Originally Posted by sonoftumble View Post
According to LG's Australian site, the latest-greatest FW available is 4.70.71. So, 5.80.10 might be one those very limited distributions to test a new build. If you have 5.80.04, I'm assuming that you must have retrieved that from the Korean site? This appears to be the most recent version you can download today.
Actually that firmware is also on the German and UK LG site (or was when I last checked and upgraded my firmware).
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