2017 LG C7-B7 Owners' Thread (No Price Talk) - Page 1198 - AVS Forum | Home Theater Discussions And Reviews
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post #35911 of 36710 Old 07-22-2019, 01:43 PM
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Quote:
Originally Posted by forreal View Post
I actually got a prompt on my TV back on Sunday, July 14th, to update to the new firmware 05.80.35, but I cancelled it because I wanted to check what this firmware was all about first.

The next day, I checked this thread, saw that 05.80.35 was first mentioned on July 10th and it was just a security update (as far as we know). I checked General > About This TV and saw a note under Software Version that said that I could update to 05.80.35 (as expected), but I didn't do it right then because I wanted to watch stuff.

Completely forgot about it until today, July 19th, and decided to update, but the note under Software Version was gone. I clicked on "Check for updates", but it said, "No updates found". What?

Not sure what's going on. I'm in Canada, if that matters at all. I guess I'll just wait to be prompted again, if ever, or if somebody discovers something most excellent about the new firmware, I'll download it from the Korean site and install it via USB.
I got the prompt to update to 05.80.35 again this morning, roughly one week after the initial prompt. I wasn't going to wait around this time and have the update "disappear" on me, so I updated immediately. I have auto-update turned off hence the prompt, just in case anyone is confused (auto-update is turned on by default, if I recall correctly).

The update is magnificent. It put my panel into beast mode and I can now surreptitiously watch what other people are watching on their own panels. Sonoftumble, stop watching those cat videos!
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post #35912 of 36710 Old 07-22-2019, 02:29 PM
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I got the 05.80.35 prompt today when I turned on my C7...I clicked 'No' so I can come on here first and check if it's worth updating to...what exactly is the security issue that required this firmware?...good to see LG still supporting the 2017 models with new firmware
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post #35913 of 36710 Old 07-22-2019, 02:44 PM
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Originally Posted by TitusTroy View Post
I got the 05.80.35 prompt today when I turned on my C7...I clicked 'No' so I can come on here first and check if it's worth updating to...what exactly is the security issue that required this firmware?...good to see LG still supporting the 2017 models with new firmware
I got the prompt as well. I read here it changed the DV version. Not sure how that or if it changes a professionally calibrated set that used his own DV file. I'll edit this when I find the post for you.

Edit: Can confirm. I checked it as well after update. I was surprised to see the WebOS logo splash on the screen and a countdown circle on re-start. Thought I'd mention it. Was a little taken aback. I've always used USB to update.

Dolby Vision version changed to 1.4.4_09.01.
It was 1.4.4_08.01 previously.
https://www.avsforum.com/forum/40-ol...talk-1194.html
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Last edited by MoInSTL; 07-22-2019 at 03:19 PM.
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post #35914 of 36710 Old 07-22-2019, 02:48 PM
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Originally Posted by MoInSTL View Post
I got the prompt as well. I read here it changed the DV version. Not sure how that or if it changes a professionally calibrated set that used his own DV file. I'll edit this when I find the post for you.
No - will not change the calibration settings - had mine calibrated at Value Electronics when purchased 10/17 and no updates will change your settings.
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post #35915 of 36710 Old 07-22-2019, 02:57 PM
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No - will not change the calibration settings - had mine calibrated at Value Electronics when purchased 10/17 and no updates will change your settings.
I thought so. Thanks for confirming.
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post #35916 of 36710 Old 07-22-2019, 03:14 PM
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Thumbs down It's all Comcast's fault

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Yes, go in the general settings and turn on CEC. But be prepared to experience strange Hand shaking issues at random times. When ever I am finished with the internal ARC apps I go back to the Anthems menu and turn it off.
Yeah, I might have to brave that because the new Comcast remote's don't know what Anthem is and so if I want to turn on everything using their remote, I might have to use CEC. I have avoided it in the past becasue I use a Logitech remote. That works, of course, but then one does not get the voice features of the new Comcast remotes.

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post #35917 of 36710 Old 07-22-2019, 04:21 PM
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I was flipping through the Dolby vision pictures settings and noticed something. Have we always had “game” mode for Dolby vision. I don’t remember it being there before though I’m not a gamer and don’t pay attention to it. But it thought I remember discussion earlier in the thread that there wasn’t one.
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post #35918 of 36710 Old 07-22-2019, 04:32 PM
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"After doing nothing about this for a long time, I decided to follow some of the advice on the LG Community website from other people experiencing the same problem: I removed the back cover, disconnected and reconnected the wireless module (both ends of the cable), and then put everything back together again. Wifi and bluetooth instantly started working again just fine! No more magic remote problems, no more "Unknown device is disconnected" message popping up. It's still early days, but I'm hopeful this "fix" will last a while."

TV: OLED65B7A

Does anyone have a diagram of the back of the tv? which one is the wireless module?
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post #35919 of 36710 Old 07-22-2019, 05:46 PM
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Originally Posted by mvolosen View Post
"After doing nothing about this for a long time, I decided to follow some of the advice on the LG Community website from other people experiencing the same problem: I removed the back cover, disconnected and reconnected the wireless module (both ends of the cable), and then put everything back together again. Wifi and bluetooth instantly started working again just fine! No more magic remote problems, no more "Unknown device is disconnected" message popping up. It's still early days, but I'm hopeful this "fix" will last a while."

TV: OLED65B7A

Does anyone have a diagram of the back of the tv? which one is the wireless module?
Nevermind, I opened up the back plate and found the little black box that said 'WiFi' on it and the chip was underneath.

I disconnected it on both ends and reconnected them. So far, my WiFi & Bluetooth & Magic remote (pointer) work again. I am going to assume this is a permanent fix and will update everyone if this didn't fix it.

In case someone else is having issues with their Wifi / Bluetooth / Magic pointer (remote) / "Unknown Device Disconnected" -- disconnect the Wifi module on both ends and reconnect it. It worked for me. (i've only been testing it for about 15 minutes though)

Thank you to this forum!! This problem has been SO ANNOYING!

TV: OLED65B7A
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post #35920 of 36710 Old 07-22-2019, 05:52 PM
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Updated my tv tonight after got message. I tried looking up firmware on LG website but it said none were available. Wanted to see what it updated.
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post #35921 of 36710 Old 07-22-2019, 07:14 PM
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Originally Posted by yogi6807 View Post
I was flipping through the Dolby vision pictures settings and noticed something. Have we always had “game” mode for Dolby vision.
Neither Xbox One or PS4 output HDR in Dolby Vision for games anyway. Not sure how useful it is.
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post #35922 of 36710 Old 07-22-2019, 08:55 PM
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I might have noticed one small change - in the General options I was able to turn off the wallpaper images that appear when there's no HDMI signal. Not a spectacular feature but I hadn't noticed it before.

Also I had previously turned DV Cinema Home OLED backlight to 35 as brights were too bright to me. Not sure if something has changed but now I find it looks better at 50. Could be difference in content, though. Watching Stranger Things 3 and Black Mirror on Netflix.
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post #35923 of 36710 Old 07-23-2019, 02:01 AM
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Quote:
Originally Posted by Spokker View Post
Neither Xbox One or PS4 output HDR in Dolby Vision for games anyway. Not sure how useful it is.
The Xbox actually does, with the Netflix App.
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post #35924 of 36710 Old 07-23-2019, 04:31 AM
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TV auto updated to 05.80.35 yesterday AM.
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post #35925 of 36710 Old 07-23-2019, 07:10 AM
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65 B7A 5.80.35 SW update

TV SW updated this am with no problems so far. Current version is 5.80.35 as of 7/23/2019. Does anyone have a list of the changes or point me in the right direction? Thanks

Last edited by Travis299; 07-24-2019 at 02:53 PM.
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post #35926 of 36710 Old 07-23-2019, 07:45 AM
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[05.80.35]
1. To Improve color issues at HDMI 2160p 50Hz input
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post #35927 of 36710 Old 07-23-2019, 08:35 AM
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Originally Posted by eric.exe View Post
What you guys recommend for WebOS performance and glitch issues. My C7 has been running great since May 17, but in the past few weeks the software has been glitching like crazy. I get "unknown device is disconnected" popups constantly until I reboot sometimes. The menu, which used to fly, is now sluggish sometimes. The back and pause buttons sometimes stop working in Netflix until I reboot.

I'm on software version 05.80.15
This has nothing to do with firmware but rather your Wifi / Bluetooth / IR chip. See my posts above how to fix it. (Can't say it's a permanent fix yet as I just made the change myself as well)
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post #35928 of 36710 Old 07-23-2019, 09:06 AM
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Cleveland, I bought my set using one of my Chase cards (don't remember which right now) + BB gift cards in about Feb 2018. I also got an email from LG to do a 3 year warranty and it was less than $100 if I remember correctly so I bought that. My set has extreme banding when I'm watching Cable TV and banding (not as bad) when I'm watching FTV/Roku. I have started watching Netflix and Amazon straight through the TV instead now and haven't noticed it as much. Anyway, should I file a claim and if my warranty is through LG would they be more likely to try to fix it or do as you mentioned and cut a check? Also, what's this whole "lottery" I keep reading on here? Are people saying some panels work and some don't?
As far as banding some are worse then others, if you are not happy file the claim, if you are happy enough then there is no problem? Bottom line is you would not have brought it up in the first place if you where happy.......File the claim, there is no rhythm or rhyme to LG claims, They fix, replace, cut a check, and in rare cases nothing.

Last edited by Cleveland Plasma; 07-23-2019 at 10:24 AM.
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post #35929 of 36710 Old 07-23-2019, 12:18 PM
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I got the 05.80.35 update...I wonder if Dolby Vision has improved..

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post #35930 of 36710 Old 07-23-2019, 01:59 PM
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I got the 05.80.35 update...I wonder if Dolby Vision has improved..
Folks,
Does anybody know what the update is all about???
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post #35931 of 36710 Old 07-23-2019, 02:01 PM
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Originally Posted by Bacon_67 View Post
[05.80.35]
1. To Improve color issues at HDMI 2160p 50Hz input
Folks,
Isn't 50hz for Europe? I thought the US was 60hz??
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post #35932 of 36710 Old 07-23-2019, 02:25 PM
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Folks,
Isn't 50hz for Europe? I thought the US was 60hz??

US sets were still affected when watching some content with matched refresh rate like The Grand Tour on Amazon, which is 50hz.
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post #35933 of 36710 Old 07-23-2019, 02:32 PM
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US sets were still affected when watching some content with matched refresh rate like The Grand Tour on Amazon, which is 50hz.
Thanks Bacon_67.....didn't know that.
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post #35934 of 36710 Old 07-23-2019, 05:24 PM
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Originally Posted by sonoftumble View Post
LG OLED 65” C7 Calibration ( OLED65C7P ) FW: 05.80.15 - ( CALIBRATION REV. Easter 2019 )

HAPPY EASTER!

The settings below are ALL NEW and vary from slight updates to more than slight.

At this point, I'm thinking that our 7 series OLEDS are probably approaching 3,000 to over 4,000 hours of viewing time. My C7 has 4,000+ hours on it, and is our everyday workhorse. Recently, I noticed that blue had fallen off, so I decided to fully recalibrate SDR - [technicolor Expert], Dolby Vision - [Cinema (User)], and slightly updated HDR10/HLG [technicolor Expert].
Here are the new settings in all their glory. They may help "resurrect" the picture quality of your 7 series. ( Sorry for the Easter themed play on words ).

Dolby Vision notes: This new "Easter '19" Dolby Vision calibration looks the best so far. There is better lower and mid-range luminance performance which further helps with eliminating the “darker” look of the “Cinema (User)” picture mode, while still providing all those spectral highlights. The colors look much more natural now as well.

The Calman “DV custom" workflow allows the calibrator to create a special file just for 2017 LG OLED’s, which is saved to a thumb drive and then loaded into the TV. Spectracal, Dolby, and LG worked very closely together to create this awesome workflow.

NOTE: Below, I have written a quick "how to" with instructions for making your own DV calibration file. This way you can install without needing to PM me for the file. Over the last several months, I have received literally 100's of requests for this file, and it has become a bit too much to manage and also juggle things with my day job. So, if you are somewhat computer savvy and know how to create a plain text file, you should not have any problems cooking your own DV calibration file. If you still need me to send the new file, feel free to PM me with your email address, and I will send it off. Just trying to lighten the load a bit.

PERSONAL OBSERVATION: I am really enjoying the new settings. The thing that strikes me the most is how SDR almost takes on the characteristics of HDR.
-----------------
SDR Settings
SDR Picture Mode:  “technicolor Expert”
Energy Saving: Off

BASIC SETTINGS:
OLED LIGHT:  45 ( med bright viewing environment )
Contrast:  85
Brightness: 53
Sharpness: 10
Color: 50
Tint:  0

EXPERT CONTROLS
Dynamic Contrast: Off
Super Resolution: Off
Color Gamut: Auto
Edge Enhancer: On
Color Filter: Off
Gamma: 2.2 ( If you have 100% lighting control in the room and can get it really dark, then try BT.1886 or 2.4 )

WHITE BALANCE
Color Temperature: Warm2

Method: 2 Points
Low - R: -5, G: -5, B: 0
High - R: -9 G: -3, B: 4

Method: 20 Points - (NOTE: I skipped the 5% increments with SDR as it was not necessary in order to achieve almost perfect white balance behavior ).
100 IRE, R: -5, G: 1, B: 0
90 IRE R: -7, G: -2, B: -4
80 IRE R: 0, G: 0, B: 0
70 IRE R: 0, G: 0, B: 0
60 IRE R: 0, G: 0, B: 0
50 IRE R: 0, G: 0, B: 0
40 IRE R: 0, G: 0, B: 0
30 IRE R:-4, G: -4, B: -3
20 IRE R: 0, G: -2, B: -4
10 IRE R: 3, G: 4, B: 0

COLOR MANAGEMENT SYSTEM
RED Sat -1, Tint 7,  Lum -9
GREEN Sat -2, Tint 10, Lum -2
BLUE Sat 1, Tint 4, Lum 0
CYAN Sat 3, Tint 7, Lum 1
MAGENTA Sat 0, Tint 1, Lum -1
YELLOW Sat -1, Tint -1, Lum -2

ISF OLED LIGHT SUGGESTED SETTINGS - SDR - LG OLED 7 SERIES PANELS
BRIGHT ROOM:
OLED LIGHT @ 49 = TV Foot Lumens of 55 ( Range 50-60 )
DIM ROOM:
OLED LIGHT @ 36 = TV Foot Lumens of 45 ( Range 40-50 )
DARK ROOM:
OLED LIGHT @ 25 = TV Foot Lumens of 35 ( Range 30-40 )

---------------------
HDR10 Settings
HDR-10 Picture Mode: technicolor Expert

BASIC SETTINGS:
OLED LIGHT: 85 (Default: 100) -- This setting will vary depending what nit levels the content was mastered as well as room brightness. There’s not really a way to know the mastered nit levels of any given title without a Lumagen which can read the metadata. So this is really a “how does it look to you” kind of thing. The 85 setting seems to be a “happy" medium, but there's also eye comfort levels to consider.
Contrast: 100
Brightness: 50
Sharpness: 10
Color: 55
Tint: 0

EXPERT CONTROLS
Dynamic Contrast: Low
Super Resolution: Off
Color Gamut: Auto
Edge Enhancer: On
Color Filter: Off
Gamma: 2.2 ( default and greyed out )

WHITE BALANCE
Color Temperature: Warm2
Method: 2 Points
High - R: 1, G: -1, B: -2
Low - R: -7 G: -4, B: 11

PICTURE OPTIONS
Noise Reduction : Off
MPEG Noise Reduction: Off
Black Level: Low
Real Cinema: On ( Default - greyed out )
Motion Eye Care: Off
TrueMotion: Off

------------------
DOLBY VISION
Dolby Vision Picture Mode - Cinema (User)
OLED LIGHT: 55
Contrast: 100
Brightness: 50
Sharpness: 10
Color: 50
Tint: 0
Dynamic Contrast - Off
Super Resolution - Off
Edge Enhancer - On
Color Filter - Off
Gamma 2.2 - (Default - Greyed Out)

Method: 2 Points
High R: -7, G: 0, B: 9
Low R: 3, G: -3, B: 3

Method: 20 Points
100 IRE R: 0, G: 1, B: -4
95 IRE R: -2, G: -4, B: -6
90 IRE R: -4, G: -5, B: -6
85 IRE R: -3, G: -6, B: -4
80 IRE R: -4, G: -5, B: -5
75 IRE R: -7, G: -7, B: -8
70 IRE R: -7, G: -6, B: -8
65 IRE R: -9, G: -9, B: -9
60 IRE R: -7, G: -7, B: -8
55 IRE: -15, G: -12, B: -16
50 IRE R: -15, G: -11, B: -16
45 IRE R: -14, G: -13, B: -16
40 IRE R: -6, G: -7, B: -8
35 IRE R: -4, G: -5, B: -8
30 IRE R: 10, G: 9, B: 8
25 IRE R: 17, G: 17, B: 16
20 IRE R: 22, G: 22, B: 23
15 IRE R: 21, G: 22, B: 22
10 IRE R: 19, G: 21, B: 21
5 IRE R: 11 G: 14, B: 12

PICTURE OPTIONS
Noise Reduction : Low
MPEG Noise Reduction: Low
Black Level: Low
Real Cinema: On ( Default - greyed out )
Motion Eye Care: Off
TrueMotion: Off

------------------
THE DOLBY VISION CALIBRATION FILE

1) Create a plain text file and name it as follows WITHOUT the "quotes":

"DolbyVision_UserDisplayConfiguration.txt"

2) Copy the following and paste into the newly created text file. Be certain to REMOVE the "quotes":

"# Dolby Vision User Display Configuration File
# Generated by 5.9.2.59 on 3/19/2019
# Display: Unspecified
# DM Version:
PictureMode = 2
Tmax = 759.590301184834
Tmin = 1E-11
Tgamma = 2.2
ColorPrimaries = 0.6776 0.3223 0.2604 0.6666 0.1422 0.0556 0.3127 0.3290
TLMS2RGBmat = 4.19055329601013 -3.3243228097014 0.133769513691273 -0.92778533729114 2.08407932269406 -0.156293985402918 0.0691538802229898 -0.155635576827132 1.08648169660414"

3) Save and copy the file to a blank thumb drive that has been formatted as "FAT32".

4) To install, start by playing Dolby Vision content on the TV, and ( IMPORTANT ) set the picture mode to “Cinema” and NOT "Cinema (Home)”.
Next, plug in the thumb drive into USB port on the side of the TV. (Make certain that there is nothing on the thumb drive but that file. No folders, etc.) You may have to go into the Photos & Video prompt, and then close ( X ) it out in order for the TV to recognize the DV calibration file. In fact, I finally yanked out the stick - plugged it back in - and then finally got the prompt from the TV. If you still have problems getting the TV to recognize the file, you might try power cycling the TV. Finally, several of our other members told me that they had good results after formatting the thumb drive as a FAT32 Master Boot Record.

Once the TV recognizes the file, you will be asked if you would like to install it. Answer "Yes" and less than a second later ( it's a very small < 1K ) the file is loaded.

The TV will then respond that the next time you load Dolby Vision content, it will load the new settings. And you are done.

Eject the thumb drive and enjoy.
Hey thanks for the settings everything looks great

Quick question. I like using BT.1886 Gamma but when I switch to it the colors seem to get oversaturated and the skin tones don't look as natural. Do you recommend changing any settings if I were to use the BT.1886 gamma setting? Thanks.
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post #35935 of 36710 Old 07-23-2019, 05:25 PM
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Originally Posted by sonoftumble View Post
LG OLED 65” C7 Calibration ( OLED65C7P ) FW: 05.80.15 - ( CALIBRATION REV. Easter 2019 )

HDR10 Settings
HDR-10 Picture Mode: technicolor Expert


I thought Cinema (User) should be used for both DV and HDR?

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post #35936 of 36710 Old 07-23-2019, 07:56 PM
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Originally Posted by rewen View Post
I might have noticed one small change - in the General options I was able to turn off the wallpaper images that appear when there's no HDMI signal. Not a spectacular feature but I hadn't noticed it before.

Also I had previously turned DV Cinema Home OLED backlight to 35 as brights were too bright to me. Not sure if something has changed but now I find it looks better at 50. Could be difference in content, though. Watching Stranger Things 3 and Black Mirror on Netflix.
What do you get now when there's no signal? Just a black screen?

It would be nice if we could change the wallpaper images or fireworks screensaver.

Living Room: Kef Q900/Q600c/Q100, SVS SB2000, Denon AVR-X3500H.
PC Setup: Infinity R152, Sunfire XTEQ8, DIY 3e-Audio TPA3255 amp.
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post #35937 of 36710 Old 07-23-2019, 08:34 PM
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Have there been any changes to the image processing in recent firmware updates? I got the new firmware that was pushed to me today, but I see that you all do not believe that there was anything related to this in this update. Perhaps the issue that I'm having with my B7A could have been introduced in one of the recent firmware updates?



The problem that I'm having is that I'm watching a Netflix series on the built in app that has a lot of panning scenes, and it is almost unwatchable due to the jumpiness between frames. I seem to remember having this problem when I first got the TV (also delay between audio and video), but I also seem to remember it getting a lot better on one of the previous firmwares. Any ideas what could be going on or what I can do to fix this issue? Any insight into changes that have been in the previous firmwares? The LG site has no changelogs or firmwares available for download that I can find.
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post #35938 of 36710 Old 07-23-2019, 09:30 PM
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Originally Posted by patoberli View Post
The Xbox actually does, with the Netflix App.
You don't play games with the Netflix app though. There is no reason to switch to a low-latency picture mode to watch movies.
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post #35939 of 36710 Old 07-23-2019, 09:48 PM
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Originally Posted by jabolino View Post
Hey thanks for the settings everything looks great

Quick question. I like using BT.1886 Gamma but when I switch to it the colors seem to get oversaturated and the skin tones don't look as natural. Do you recommend changing any settings if I were to use the BT.1886 gamma setting? Thanks.
I suggest that you use Gamma 2.2. BT.1886 is for lighting conditions in a viewing room where you have 100% control; i.e. pitch black. However, it shouldn't have any effect on color saturation. All it does is control when the picture comes out of black. In a pitch black room it can come out of black at a lower IRE level. It's very similar to Gamma 2.4 in that regard.
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LG OLED65C7P 4-20-19 Calibration SDR/HDR/DV FW 05.80.15: https://www.avsforum.com/forum/40-ol...l#post57928994
VIZIO M70-D3 Calibration SDR/HDR FW 3.4.8.15: https://www.avsforum.com/forum/166-l...l#post55595700
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post #35940 of 36710 Old 07-23-2019, 09:50 PM
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Quote:
Originally Posted by Eclipse01 View Post
I thought Cinema (User) should be used for both DV and HDR?
With my settings, "Cinema (User)" is for DV ONLY. Use "technicolor Expert" for SDR and HDR10/HLG.

LG OLED65C7P 4-20-19 Calibration SDR/HDR/DV FW 05.80.15: https://www.avsforum.com/forum/40-ol...l#post57928994
VIZIO M70-D3 Calibration SDR/HDR FW 3.4.8.15: https://www.avsforum.com/forum/166-l...l#post55595700
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