Originally Posted by PannyMann View Post
Repairman came yesterday (Sunday NFL interrupt). He replaced the motherboard only. I no longer am getting the "Unknown Device Disconnected" message and the remote is once again working flawlessly (so far). It will take a couple of weeks experiencing no spontaneous shutdown/reboot cycles to declare that issue fixed. The repairman said that he's seen "a lot" of both of these issues with LG OLEDs and has received no call backs after replacing the MB, implying that MB replacement does the trick.
An interesting side note, my "hours on" has reset to zero.
Originally Posted by Cleveland Plasma
That's excellent news, hopefully its one and done.......
No such luck, unfortunately. I had a shutdawn/reboot after about 10 days with the new MotherBoard. The "Unknown Device Disconnected" Message is back albeit not as often but magic remote functions are sporadic once again. I was also now getting "Bluetooth services need to be initialised? Left TV unplugged overnight and the sporadic remote ops is back. Only get a cursor occasionally.
Also, the serial number displayed on screen no longer matches the serial label on the back f the TV.
All this has been reported and instead of coming out, the service company has suggested some settings changes, Im not convinced. They're supposed to get back with my in a couple of days to gauge how effective the changes were. I kno on thing, the Unknown device message still pops up and then I lose the cursor.
After this round of "repairs", if unsuccessful, I'm going to lobby for a replacement set