2017 LG C7-B7 Owners' Thread (No Price Talk) - Page 575 - AVS Forum | Home Theater Discussions And Reviews
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post #17221 of 36589 Old 12-14-2017, 07:00 PM
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Quote:
Originally Posted by decibels View Post
I ordered a couple of different cables to see if that will make a difference...

Anyone else have this issue or have any other suggestions?
I had the exact same issue and a new cable did fix it.
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post #17222 of 36589 Old 12-14-2017, 07:04 PM
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Quote:
Originally Posted by AustinFTW View Post
I had the exact same issue and a new cable did fix it.
Thank you for that assurance!

Preet
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post #17223 of 36589 Old 12-14-2017, 07:06 PM
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Quote:
Originally Posted by decibels View Post
I ordered a couple of different cables to see if that will make a difference...

Anyone else have this issue or have any other suggestions?
It's so hit or miss. I'm using a HDMI cable that has to be 6-7 years old and DV worked right away without issue..

Sent from my SM-N950U using Tapatalk
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post #17224 of 36589 Old 12-14-2017, 07:08 PM
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I have looked through various settings and hoping that someone has some good settings for watching hockey from ATV4K. I am playing around and not getting the picture I am hoping for.

I thought standard setting would be right given the amount of white and I reduced the OLED to 50 because 100 is way too bright and then it looks like a faint snowy effect in the whites?? Also trying to figure out where to have Real Cinema and Try Motion settings.

The picture seems to a little jumpy at times too

Thanks for any help

Preet
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Last edited by decibels; 12-14-2017 at 07:13 PM. Reason: More info
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post #17225 of 36589 Old 12-14-2017, 07:37 PM
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I seem to have dodged a bullet with my new 65” C7P. It has — at least to my eyes — been flawless for the first two weeks. Then a few day ago, between switching sources, it developed a single-pixel width vertical white line about a quarter of the way in from the left edge. The next day, after automatic compensation cycle had run, it had become a black line instead. Then, the day after that, it showed nearly the appropriate colors, but if I put my face 6” from the screen I could just barely see the line, just slightly darker than the pixels on either side. Today, it’s completely gone. I know approximately where it was, and can’t find it for the life of me.

Obviously I’m somewhat frustrated that this happened at all, but also fairly impressed at the TV’s built-in mechanism for correcting such issues. Overall, after the first minute of discovery I found myself remarkably unconcerned about the whole affair. If it didn’t get better there was no question that it would need to be swapped, and even by the second day, the black line was far less noticeable than the white (at least in what I was watching). Now the only question is whether it will happen again.

LG OLED 65C7P <- Oppo UDP-203 -> Denon AVR-X4300H; Dish Hopper; Apple TV 4K; Paradigm speakers
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post #17226 of 36589 Old 12-14-2017, 08:46 PM
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Subtitles

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Originally Posted by noobtv View Post
If they are adding that support, it wouldn't be the first time that LG support didn't know about their own products...
Does the TV support any embedded subtitles? Or do you always have to go the external srt file route?
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post #17227 of 36589 Old 12-14-2017, 08:51 PM
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My B7A was delivered today by Best Buy, unfortunately it has 3 dead sub pixels. Thankfully BB will come and pick up this set while bringing me the replacement.
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post #17228 of 36589 Old 12-14-2017, 09:05 PM
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Quote:
Originally Posted by Puffyy View Post
My B7A was delivered today by Best Buy, unfortunately it has 3 dead sub pixels. Thankfully BB will come and pick up this set while bringing me the replacement.
What's the best method to test for dead sub pixels?
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post #17229 of 36589 Old 12-14-2017, 09:19 PM
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Has anyone else noticed that OLED has pretty much ruined the commercial theater going experience?

I got my 65” B7 just before Thanksgiving and have been watching it a lot since. Today I traveled over 5 hours to see a double screening of the Force Awakens/Last Jedi on a decent screen (since our local theater is beyond terrible). Marcus Super Screen DLX. Nice screen, heated recliners, and drinks delivered to your seat... and yet, I found myself almost completely distracted by how washed out the colors looked on the “DLP” screen. It ven looked blurry during motion and slightly out of focus. OLED HDR has ruined me for the big screen! I’ve been dreaming and planning to do my own custom projection based home theater for 15 years and now I am fully convinced that waiting for a rollable 120”-150” OLED is the only responsible decision now since I can’t imagine a $5-10k projector being able to do blacks/colors anywhere that good!

TLDR: enjoy the hell out of your Lg OLED and hope like hell that Disney finally releases a UHD set of all the Star Wars films in the near future, because... Dammmmmmmmmmmnnnnn!!!!
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post #17230 of 36589 Old 12-14-2017, 09:19 PM
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Quote:
Originally Posted by mjwagner View Post
Not the first time LG support made up a nonsense answer. Did you make sure to set HDMI ULTRA HD Deep Color to on for each of the HDMI ports you tried to use? The setting is independent for each of the HDMI ports and you must turn it on separately for each one.
Ah, that was it! I failed to turn on deep color on HDMI inputs 2/3. I am getting HDR content from my Roku Ultra now on all 3 inputs. It just didn't sound right to me that at this price range, all HDMI inputs would not support 60FPS.

I think the same LG folks who provide support for washers and dryers also help with OLED TV's.....sad....

thanks so much for your help!

Jeff
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post #17231 of 36589 Old 12-14-2017, 09:23 PM
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Originally Posted by maynerd View Post
What's the best method to test for dead sub pixels?
They were relatively easy to spot when running break-in slides.
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post #17232 of 36589 Old 12-14-2017, 09:40 PM
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Originally Posted by maynerd View Post
What's the best method to test for dead sub pixels?
To be honest, don't........better off not knowing.......If you can see them in normal content that's one thing, to have to hunt is another......
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post #17233 of 36589 Old 12-14-2017, 09:48 PM
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Quote:
Originally Posted by HarBlar View Post
Has anyone else noticed that OLED has pretty much ruined the commercial theater going experience?
Definitely. That's actually my main justification for dropping nearly ~$3K on a C7. With movies getting insanely expensive these days, you can actually recoup a lot of the cost over the years. In our area, the bad tickets (small theater with small, dim screen, uncomfortable seats, terrible sound) are about $28 for 2 adults. The IMAX movies in the better theaters are about $40 for 2 adults. Both have the drawbacks of any movie theater — you have to drive there, find a place to park, wait in usually several lines, step on gross stuff, fight for decent seats in the center, get your seat kicked, listen to people who won't shut up, smell disgusting foods, etc. I don't like 3D and it can be hard to find a movie that's in IMAX but NOT 3D, so you have 2 bad choices.

By contrast I can rent a 4K HDR movie on iTunes for $5 or $6 and on OLED with a half-decent surround system it is guaranteed to look and sound better than in the theater. Or straight up buy it for at most $20. With the required theater safety lighting and projecting onto a white screen, you will never see great black levels in a theater.

Between home theater getting so much better and the theater experience getting so much worse, it's not even close, I may never go to a movie theater again.
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Last edited by Nigel_Tufnel; 12-14-2017 at 09:51 PM.
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post #17234 of 36589 Old 12-14-2017, 10:13 PM
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Question

Are the Youtube HDR videos still working OK in the new 04.70.36 firmware?
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post #17235 of 36589 Old 12-14-2017, 10:50 PM
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Well, I followed the advice on the forum and had the 65b7a replaced. The replacement had this brown mark underneath the screen. It doesn't come off with wiping and it doesn't appear to be a crack. I have no idea what it is but it looks like I'm going on my third set. Anyone have any idea what this is?
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post #17236 of 36589 Old 12-14-2017, 10:57 PM
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What is your serial number on the E7?
Here’s a pic of the back
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post #17237 of 36589 Old 12-14-2017, 11:30 PM
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Originally Posted by thatJohann View Post
RTINGS posted a YouTube video to discuss best settings for LG B7 and C7 and they mentioned at 8:28 that the Edge Enhancement setting is broken and should be set to ON for HDR content because ON really equals OFF on this broken setting.

Say whaaaaa? Did anyone know this? Gonna try it when I get home. I always set all that stuff to OFF. See video below:

http://youtu.be/6Wmohn9b3Sc


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It's supposedly a bypass of sharpness. For 4k which is native for the panel, you would want it set to ON. A lot of people say to turn it off for sdr but....For a more accurate picture, I think it should be left ON. In effect, On is off and off is on. Turning it on turns off image enhancing aka sharpness. I could be wrong and if i am please correct me but i am leaving it on for everything now.
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post #17238 of 36589 Old 12-15-2017, 12:04 AM
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Thumbs down

Quote:
Originally Posted by HarBlar View Post
Has anyone else noticed that OLED has pretty much ruined the commercial theater going experience?

I got my 65” B7 just before Thanksgiving and have been watching it a lot since. Today I traveled over 5 hours to see a double screening of the Force Awakens/Last Jedi on a decent screen (since our local theater is beyond terrible). Marcus Super Screen DLX. Nice screen, heated recliners, and drinks delivered to your seat... and yet, I found myself almost completely distracted by how washed out the colors looked on the “DLP” screen. It ven looked blurry during motion and slightly out of focus. OLED HDR has ruined me for the big screen! I’ve been dreaming and planning to do my own custom projection based home theater for 15 years and now I am fully convinced that waiting for a rollable 120”-150” OLED is the only responsible decision now since I can’t imagine a $5-10k projector being able to do blacks/colors anywhere that good!

TLDR: enjoy the hell out of your Lg OLED and hope like hell that Disney finally releases a UHD set of all the Star Wars films in the near future, because... Dammmmmmmmmmmnnnnn!!!!
I love everything about the theater experience except the actual “theater experience”

The last time I bothered to go I ended up walking out and getting a refund. I’m sure the 9 month old baby who cried the entire time I was their and it’s toddler sister who kept standing up and asking her parents for her iPad REALLY enjoyed watching Thor ragnarok though
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Last edited by rego00123; 12-15-2017 at 12:11 AM.
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post #17239 of 36589 Old 12-15-2017, 12:08 AM
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Originally Posted by DaveC56 View Post
Thanks for your suggestions -- nothing is working so far. I created a folder LG_DTV in the root directory of the thumb drive and the *.epk firmware file is copied to this directory.

I've tried a couple of 16GB Thumb Drives and formatted either FAT32 & NTFS. I am using the USB port on the left side of the LG C7P (haven't tried the rear as its a little harder to reach). When I insert the USB Drive and the TV is on, sometimes nothing happens (although the drive seems to be read (blinking light on the thumb drive) and sometimes the USB drive upon inserting into the TV, the screen shows Photos or Music Options.

My only possible issue is the the thumb drive (formatted on a Mac) has a GUID rather than MBR, even thought its formatted FAT32 or NTFS.

Any other suggestions are surely welcome.

Thanks ... Dave
A modest query... Isn't this why our sets supposedly have an Auto-Update feature - so even users like you who clearly understand this stuff don't have to go through all this nonsense just to try to keep the set's FW current - and so far less sophisticated users like me, for whom this stuff is "all Greek", don't have to try to learn all this stuff just to be able to encounter the same problems users like you are having trying to update and keep the set's FW current? Clearly, it defeats the purpose of having an Auto-Update feature if LG won't enable its use for each FW release. Moreover, it's both disingenuous and misleading for LG to have the "Check for updates" feature incorrectly report back "No updates found", when the truth is that there is indeed an update (in fact, two) neither of which have been made available - or even just acknowledged and made known - through the Auto-Update/Check for updates feature...
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post #17240 of 36589 Old 12-15-2017, 12:15 AM
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Quote:
Originally Posted by tsten View Post
How paranoid should I be about burn in? This is my first OLED.

For example, I've been listening to spotify through my xbox one, and there are a few elements on the screen that have remained static for the last 2-3 hours.

Should I, uh, not do that?
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It can happen but odds are it will not....
Quote:
Originally Posted by Muyfa666 View Post
Don’t worry about it. Just enjoy your TV. :-)
I'll go against the crowd on this one and suggest you find another way to stream Spotify. It might not create IR/Burn in issues but I wouldn't take the chance, especially if you like extended listening sessions. There are many ways to access Spotify, I'm sure you can find another way that doesn't require displaying the app on your TV. For example, streaming to Chromecast from the Spotify app on your phone or PC. Or utilizing the onboard app from an AVR.
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post #17241 of 36589 Old 12-15-2017, 12:21 AM
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Quote:
Originally Posted by decibels View Post
I have looked through various settings and hoping that someone has some good settings for watching hockey from ATV4K. I am playing around and not getting the picture I am hoping for.

I thought standard setting would be right given the amount of white and I reduced the OLED to 50 because 100 is way too bright and then it looks like a faint snowy effect in the whites?? Also trying to figure out where to have Real Cinema and Try Motion settings.

The picture seems to a little jumpy at times too

Thanks for any help
I use the ATV 4K for watching hockey as well and the picture quality is fine. Are you referring to NHL.TV streams or network broadcasts from NBCSN etc?
I use the ATV set to 4K SDR, with the OLED set to Technicolor, Energy Saver Low, Dynamic Contrast Low and everything else default. The only jumpiness I experience is with the source occasionally, especially NBCSN.
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Last edited by PlanetAVS; 12-15-2017 at 12:27 AM.
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post #17242 of 36589 Old 12-15-2017, 01:46 AM
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Originally Posted by PlanetAVS View Post
I use the ATV 4K for watching hockey as well and the picture quality is fine. Are you referring to NHL.TV streams or network broadcasts from NBCSN etc?
I use the ATV set to 4K SDR, with the OLED set to Technicolor, Energy Saver Low, Dynamic Contrast Low and everything else default. The only jumpiness I experience is with the source occasionally, especially NBCSN.
Thank you for the details! I am watching them from the NHL app on the ATV. I have not downloaded any of the network apps yet as I have subscription for NHL. Interesting that you are setting to SDR rather than HDR, I will try that for the next game I watch with your settings.

I have to say the picture quality itself is fantastic, just that image judder is annoying.

Preet
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post #17243 of 36589 Old 12-15-2017, 03:06 AM
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Quote:
Originally Posted by HarBlar View Post
Has anyone else noticed that OLED has pretty much ruined the commercial theater going experience?

I got my 65” B7 just before Thanksgiving and have been watching it a lot since. Today I traveled over 5 hours to see a double screening of the Force Awakens/Last Jedi on a decent screen (since our local theater is beyond terrible). Marcus Super Screen DLX. Nice screen, heated recliners, and drinks delivered to your seat... and yet, I found myself almost completely distracted by how washed out the colors looked on the “DLP” screen. It ven looked blurry during motion and slightly out of focus. OLED HDR has ruined me for the big screen! I’ve been dreaming and planning to do my own custom projection based home theater for 15 years and now I am fully convinced that waiting for a rollable 120”-150” OLED is the only responsible decision now since I can’t imagine a $5-10k projector being able to do blacks/colors anywhere that good!

TLDR: enjoy the hell out of your Lg OLED and hope like hell that Disney finally releases a UHD set of all the Star Wars films in the near future, because... Dammmmmmmmmmmnnnnn!!!!
I have not been in a theater since I think 1990!! So long ago I can't remember.

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post #17244 of 36589 Old 12-15-2017, 04:08 AM
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Also watched the new Star Wars and was annoyed by the grey blacks and lack in sharpness. Too bad I suffer the yellow tint on the left Takes away a lot of the enjoyment
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post #17245 of 36589 Old 12-15-2017, 06:45 AM
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I also have LED's surrounding the tv, but in a different way









Hi, looks very nice - how did you realized this - position of the LEDs ... would you share this?

best regards from europe
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post #17246 of 36589 Old 12-15-2017, 07:13 AM
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Think mine is going back. Just starting to notice that I too suffer with the yellow tint on the left of the screen, just it covers almost half of the screen. I would say it is from the left side to 1/3 of the way to the center of the screen. Most noticeable when watching hockey, which I watch a lot of. May try another panel to see if it is any better or may just look at another tv instead or wait until 2018 models come out.
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post #17247 of 36589 Old 12-15-2017, 07:26 AM
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Quote:
Originally Posted by dovidio8155 View Post
What do you guys set OLED light to when changing the gamma on SDR Technicolor to 2.2 or do you leave as is?
Sorry, I was traveling all day yesterday. To answer your question, I leave everything else as is.

EDIT: If your viewing room is dark, or if you have 100% control over the lighting, then you might prefer BT.1886. I have a med-bright to dim viewing environment most of the time. Rarely does it get pitch dark, so 2.2 works better for me under those conditions.

LG OLED65C7P 4-20-19 Calibration SDR/HDR/DV FW 05.80.15: https://www.avsforum.com/forum/40-ol...l#post57928994
VIZIO M70-D3 Calibration SDR/HDR FW 3.4.8.15: https://www.avsforum.com/forum/166-l...l#post55595700

Last edited by sonoftumble; 12-15-2017 at 08:02 AM.
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post #17248 of 36589 Old 12-15-2017, 07:29 AM
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Quote:
Originally Posted by mark_42 View Post
Think mine is going back. Just starting to notice that I too suffer with the yellow tint on the left of the screen, just it covers almost half of the screen. I would say it is from the left side to 1/3 of the way to the center of the screen. Most noticeable when watching hockey, which I watch a lot of. May try another panel to see if it is any better or may just look at another tv instead or wait until 2018 models come out.
B7?

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post #17249 of 36589 Old 12-15-2017, 08:17 AM
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B7?
C7 actually.

How does Best Buy exchange work? Can I get the new set and then take the other one back or do I have to take the other one back first, drag it into the store and exchange it?
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post #17250 of 36589 Old 12-15-2017, 08:24 AM
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Quote:
Originally Posted by decibels View Post
Thank you for the details! I am watching them from the NHL app on the ATV. I have not downloaded any of the network apps yet as I have subscription for NHL. Interesting that you are setting to SDR rather than HDR, I will try that for the next game I watch with your settings.

I have to say the picture quality itself is fantastic, just that image judder is annoying.
Forgot to add to also enable Matching Frame Rate/Range on the ATV. There's been a lot of discussion on the Apple TV thread and the consensus is the best setting is 4K SDR. This will fix the upscaling at 4K, and will pass SDR when the content is SDR. Otherwise the forced HDR creates an artificial blown out colors look in most people's eyes. If you miss the pop of the "fake" HDR look and you actually prefer it, you could also try using the LG's HDR effect setting (strong, medium or light) instead of Technicolor and see what you like.
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