Still find LG support ridiculous. I've had 2 repairs to try to fix my tv. Neither has worked and both LG guaranteed would work. Instead, each repair resulted in more issues. Originally it was an extremely darknpicture. Dark scenes everything was just a black blob, nothing could be made out on max everything. The fix, send a tech and reset with the service remote. That did nothing, but then the tv has constent audio drop outs on all sources and now randomly shuts itself off.
The second fix, replace the main board. Same issues still exist after and then the tv made some sound, screen went completely grey and only way to get video back was to turn off and on. Got video back but now has jail bar lines that are easily visable on everything and little circles.
Service tech said that I should have grounds for a replacemet. LGs solution, fix again. What now I have no clue. Each repair causes me to be out money. On this tv and previous ones I have lost $1400 in salary and we are moving soon. A replacement is the easiest option. The repairs do nothing but cause more problems. Why can't LG just admit that this unit is faulty and find a new fix to the problem.