2019 C9–E9 Owner's Thread (No Price Talk) - Page 177 - AVS Forum | Home Theater Discussions And Reviews
Forum Jump: 
 3707Likes
Reply
 
Thread Tools
post #5281 of 5676 Old 08-13-2019, 07:34 PM
Member
 
tmc2k1's Avatar
 
Join Date: Jan 2007
Posts: 62
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 52 Post(s)
Liked: 50
Quote:
Originally Posted by PittyH View Post
Quote:
Originally Posted by tmc2k1 View Post
Definitely right there. If we can't get consistent 4K 60, I truly hope we at least always have a 1440p / 60 FPS option.
Not sure we actually do have a [email protected] options - everytime i try and enable it on my 2080ti i get lost signal on the C9

[email protected] works ok, but i had to add a custom resolution for [email protected]z.


Might try uninstall drivers
I was referring to 60 FPS and not 60 Hz refresh rate. Sorry for any confusion. Can't confirm whether or not C9 supports 1440p @ 60 Hz.
tmc2k1 is online now  
Sponsored Links
Advertisement
 
post #5282 of 5676 Old 08-13-2019, 08:15 PM
Member
 
PittyH's Avatar
 
Join Date: Jul 2014
Posts: 119
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 84 Post(s)
Liked: 53
Quote:
Originally Posted by tmc2k1 View Post
I was referring to 60 FPS and not 60 Hz refresh rate. Sorry for any confusion. Can't confirm whether or not C9 supports 1440p @ 60 Hz.
Ahh ok, i only brought it up because i was playing around with it last night.

[email protected] works fine on my LG tv, but [email protected] gets a no signal.

Might be something to do with nvidia scaling options.

Trying to get Asssassin's Creed odyssey HDR to work on PC, i thought it might've been a hdmi 2.0 bandwidth limitation at [email protected], so i started to reduce resolutions, and got a no signal.
PittyH is online now  
post #5283 of 5676 Old 08-13-2019, 08:35 PM
Member
 
npsacobra's Avatar
 
Join Date: Dec 2016
Posts: 175
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 121 Post(s)
Liked: 62
Quote:
Originally Posted by PittyH View Post
Ahh ok, i only brought it up because i was playing around with it last night.



[email protected] works fine on my LG tv, but [email protected] gets a no signal.



Might be something to do with nvidia scaling options.



Trying to get Asssassin's Creed odyssey HDR to work on PC, i thought it might've been a hdmi 2.0 bandwidth limitation at [email protected], so i started to reduce resolutions, and got a no signal.
Why don't you set the resolution through the game settings? You have a few different options. Run it at 1440/60 or run it at 4k with the resolution modifyer at 70% (this is what I do, as it leaves the hud and text at 4k but only renders the gameplay at approximately 1440p resolution).

HDR will work at 4k/60 as well. Don't touch anything in Windows. Just start the game and turn on HDR through the games display settings.

Sent from my SM-N950U using Tapatalk
npsacobra is online now  
Sponsored Links
Advertisement
 
post #5284 of 5676 Old 08-13-2019, 08:50 PM
Member
 
PittyH's Avatar
 
Join Date: Jul 2014
Posts: 119
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 84 Post(s)
Liked: 53
Quote:
Originally Posted by npsacobra View Post
Why don't you set the resolution through the game settings? You have a few different options. Run it at 1440/60 or run it at 4k with the resolution modifyer at 70% (this is what I do, as it leaves the hud and text at 4k but only renders the gameplay at approximately 1440p resolution).

HDR will work at 4k/60 as well. Don't touch anything in Windows. Just start the game and turn on HDR through the games display settings.

Sent from my SM-N950U using Tapatalk
The option of [email protected] doesn't show up in game, it's usually based off the windows resolutions i think, and since it's not in the nvidia control panel - only 120hz is

Yeah about HDR in Odyssey, it doesn't seem to be working right, the colours are very washed out. SDR looks vibrant, and HDR looks washed out.

So not sure what is going on.

Isn't there a bandwidth limitation over hdmi2.0? i don't know if games use the same type of bandwidth required.

[email protected] with HDR would be the ideal situation, just trying to get the next best thing over hdmi2.0.

Tried using 4:2:2 with 10/12 bit colour as well, nothing seems to make ACOD colours pop apart from SDR

Last edited by PittyH; 08-13-2019 at 08:57 PM.
PittyH is online now  
post #5285 of 5676 Old 08-13-2019, 09:01 PM
Member
 
Join Date: Dec 2014
Location: Philippines via Australia
Posts: 41
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 33 Post(s)
Liked: 13
Quote:
Originally Posted by [email protected] View Post
What settings you guys run for Battlefield 5 or 1 on xb1x?
I don't play BFV but I've found for most games it is best to just leave on Game mode and adjust the brightness and other settings within the game itself.
kenjiCL likes this.
VBlaze7 is offline  
post #5286 of 5676 Old 08-13-2019, 09:23 PM
Newbie
 
Join Date: Aug 2017
Posts: 6
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 4 Post(s)
Liked: 1
Hello everyone, I bought my LG C9 A week ago and there is no way that Dolby Atmos can pass from the TV via eARC to my receiver, when I use the Netflix app for example and configure to use the TV's internal speakers Dolby Atmos, but when I select ARC / eARC to send the audio to my AVR it only happens in Dolby 5.1, even in the Netflix app the Dolby Atmos option no longer appears when configuring ARC. I have a Yamaha aventage 2080 receiver with eARC support and HDMI 2.1 belkin cable.

Regards.


Enviado desde mi iPhone utilizando Tapatalk
kenjiCL is online now  
post #5287 of 5676 Old 08-13-2019, 09:38 PM
Newbie
 
Join Date: Aug 2019
Posts: 12
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 11 Post(s)
Liked: 3
Quote:
Originally Posted by PittyH View Post
The option of [email protected] doesn't show up in game, it's usually based off the windows resolutions i think, and since it's not in the nvidia control panel - only 120hz is

Yeah about HDR in Odyssey, it doesn't seem to be working right, the colours are very washed out. SDR looks vibrant, and HDR looks washed out.

So not sure what is going on.

Isn't there a bandwidth limitation over hdmi2.0? i don't know if games use the same type of bandwidth required.

[email protected] with HDR would be the ideal situation, just trying to get the next best thing over hdmi2.0.

Tried using 4:2:2 with 10/12 bit colour as well, nothing seems to make ACOD colours pop apart from SDR

The C9 only supports 1440p @ 120hz, 60hz is no bueno that's why you don't see it in NVCP and need to set custom resolution for 60hz.
Karbon Kyle is offline  
post #5288 of 5676 Old 08-14-2019, 03:17 AM
Advanced Member
 
Raven Crimson's Avatar
 
Join Date: May 2011
Posts: 950
Mentioned: 9 Post(s)
Tagged: 0 Thread(s)
Quoted: 453 Post(s)
Liked: 506
Quote:
Originally Posted by tmc2k1 View Post
Thanks for this information! I'm thrilled to hear that 1440p on the C9 looks better than 1080p. What do you think you would prefer in the following situation:

4K with 30 FPS
1440p with 60 FPS
I will always go with 60fps as the priority.

In my case, if I can't achieve 4k/60, I'll set a custom resolution of 3840x1600 for an ultrawide aspect ratio which looks real nice, doesn't need to scale, and isn't as taxing as 4k/60. I have yet to play a game that I haven't been able to hit 60fps at least with this ultrawide resolution. 2080ti rig. If I did, maybe I'd go down to 3840x1440 and sit a little closer lol. If that fails THEN I'd probably go down to 1440p. But yes, 60fps first.

The only downsides to this are that it doesn't work in HDR, and either the game has to have the borderless window/not exclusive fullscreen mode option, or you must go to Nvidia Control Panel and go to Adjust Desktop Size and Position and set scaling to 'No Scaling', so that it looks correct in fullscreen modes in games. If you leave it at the default (Aspect Ratio) option, it'll stretch the image vertically, which obviously will look horrendous. So yeah, ONLY if you play games without the borderless window option.

It's a major bummer but that it doesn't work with HDR, but there are plenty of games that only have SDR and can benefit from that Ultrawide ratio.




Quote:
Originally Posted by PittyH View Post
Ahh ok, i only brought it up because i was playing around with it last night.

[email protected] works fine on my LG tv, but [email protected] gets a no signal.

Might be something to do with nvidia scaling options.

Trying to get Asssassin's Creed odyssey HDR to work on PC, i thought it might've been a hdmi 2.0 bandwidth limitation at [email protected], so i started to reduce resolutions, and got a no signal.
You shouldn't need to force 60hz unless you like to play with Blackframe insertion/TruMotion set to User (I say this because this doesn't work in 120hz mode). With BFI option turned off, there's no advantage or benefit to get a 1440p/60hz signal. If it's because you want to lock games at 60fps on PC, you can just use something like Afterburner's Rivaturner's statistics server to cap games to whatever fps you want. So in this instance of wanting to cap games to 60 (if there are no in game options), locking the fps down with RTSS is just fine.



The framerate limit option is the one to mess with.

It works well with 120hz signals, because you could even lock games down to 40fps which has proper framepacing with 120hz. Much better than 30fps. Just remember to set it back to 0 when not gaming or everything will lock down to whatever fps you set.

I can't WAIT for a 2.1 capable graphics card. If it works as it should, we'll be able to set a custom res to 4k/100hz. This means we'll be able to cap games anywhere from 30, 40, 50, 60, 100, 120hz! So if you can't hit 60fps, 50 is not a bad choice at all. We can already do 1440p/100hz, so it goes without saying the TV will be capable of 4k/100hz once we get 2.1.
Andreas Moyseos likes this.

Mad Lust Envy

Last edited by Raven Crimson; 08-14-2019 at 04:13 AM.
Raven Crimson is offline  
post #5289 of 5676 Old 08-14-2019, 05:11 AM
Newbie
 
Wilhelmina Berg's Avatar
 
Join Date: Aug 2019
Posts: 3
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Liked: 2
Quote:
Originally Posted by PittyH View Post
Ahh ok, i only brought it up because i was playing around with it last night.

[email protected] works fine on my LG tv, but [email protected] gets a no signal.

Might be something to do with nvidia scaling options.

Trying to get Asssassin's Creed odyssey HDR to work on PC, i thought it might've been a hdmi 2.0 bandwidth limitation at [email protected], so i started to reduce resolutions, and got a no signal.
1440p 120hz is usually done with CVT reduced blanking, and this will not allow you to run HDR with it, though I found it works fine with 1080p 120hz, on other TVs.

There is absolutely no bandwidth limitation problems for HDR working at 4K 60hz over hdmi 2.0b. Keep settings at RGB 8bit, and Full. Just run the game in exclusive fullscreen and turn HDR on-off (in the in-game menu) if it doesn't work properly from the first turning on. There IS a color palette shift from SDR to HDR but it doesn't look washed out. If it looks washed out then HDR didn't "take" and there's something else wrong along the way. Do this without having HDR turned on in windows.

The display works best at 4K, so do NOT mess around with other resolutions unless it works flawlessly at 4K because you're introducing more variables and won't find the true problem (if there is one). Focus on testing out 4K 60hz 8bit RGB Full, that should be the baseline.
npsacobra and Andreas Moyseos like this.
Wilhelmina Berg is offline  
post #5290 of 5676 Old 08-14-2019, 06:01 AM
Advanced Member
 
Ben Tan's Avatar
 
Join Date: Oct 2015
Posts: 923
Mentioned: 5 Post(s)
Tagged: 0 Thread(s)
Quoted: 527 Post(s)
Liked: 510
Quote:
Originally Posted by Jrocker23 View Post
I'm sure there will be a good amount of 4K / 60 games for both.

Xbox One X does it now with a few games.

Phi Spencer has stated that that's their target.

https://www.tweaktown.com/news/67060...ame/index.html

TV - LG C9, C8 & C6 - AVR - Pioneer SC-LX502, Xbox One X, PS4 Pro & Switch
They (both MS and Sony) said the same thing last-gen coming into this gen, that 1080p60 would be the norm. Here we are at nearly the end of the current gen and games running below 1080p and struggling to even keep stable at 30fps is not uncommon.

And they said the same thing the previous gen too, where 1080p would be a common resolution. Majority of games were sub 720p.

Look, economics exist - and until everyone wouldn't whine like the world is ending if a console costs more than $700, then sorry - "good amount of 4k/60 games for both" is an unrealistic expectation.
dfa973 likes this.

SVS Ultra Bookshelf + SVS Ultra Center
Prime Bookshelf Surround with Prime Elevation Heights
Dual Rythmik FV15HP
Yamaha RX-A3060 + Parasound Halo A31 + Emotiva A500
Ben Tan is offline  
post #5291 of 5676 Old 08-14-2019, 06:20 AM
Advanced Member
 
Merrick97's Avatar
 
Join Date: Jul 2007
Location: College Station, TX
Posts: 909
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 75 Post(s)
Liked: 31
Does anyone know if the new B9 model has full 48GBps HDMI 2.1 support?
I can't find that info anywhere.

Blurays: 115
HD-DVD: 12- YES I will be keeping them so I can own a piece of history
Merrick97 is offline  
post #5292 of 5676 Old 08-14-2019, 06:23 AM
Member
 
tmc2k1's Avatar
 
Join Date: Jan 2007
Posts: 62
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 52 Post(s)
Liked: 50
Quote:
Originally Posted by Wilhelmina Berg View Post
Quote:
Originally Posted by PittyH View Post
Ahh ok, i only brought it up because i was playing around with it last night.

[email protected] works fine on my LG tv, but [email protected] gets a no signal.

Might be something to do with nvidia scaling options.

Trying to get Asssassin's Creed odyssey HDR to work on PC, i thought it might've been a hdmi 2.0 bandwidth limitation at [email protected], so i started to reduce resolutions, and got a no signal.
1440p 120hz is usually done with CVT reduced blanking, and this will not allow you to run HDR with it, though I found it works fine with 1080p 120hz, on other TVs.

There is absolutely no bandwidth limitation problems for HDR working at 4K 60hz over hdmi 2.0b. Keep settings at RGB 8bit, and Full. Just run the game in exclusive fullscreen and turn HDR on-off (in the in-game menu) if it doesn't work properly from the first turning on. There IS a color palette shift from SDR to HDR but it doesn't look washed out. If it looks washed out then HDR didn't "take" and there's something else wrong along the way. Do this without having HDR turned on in windows.

The display works best at 4K, so do NOT mess around with other resolutions unless it works flawlessly at 4K because you're introducing more variables and won't find the true problem (if there is one). Focus on testing out 4K 60hz 8bit RGB Full, that should be the baseline.
The LG C9 can't do 1440p at 120hz with HDR? That's a bummer if so.
tmc2k1 is online now  
post #5293 of 5676 Old 08-14-2019, 06:32 AM
AVS Forum Special Member
 
KC-Technerd's Avatar
 
Join Date: Jan 2004
Location: Liberty, MO
Posts: 1,708
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 212 Post(s)
Liked: 214
Quote:
Originally Posted by cydeweyz View Post
Did you report it to LG?
No. I'm brand new to LG, and I don't know yet how to report it to LG.
KC-Technerd is offline  
post #5294 of 5676 Old 08-14-2019, 07:15 AM
Advanced Member
 
Raven Crimson's Avatar
 
Join Date: May 2011
Posts: 950
Mentioned: 9 Post(s)
Tagged: 0 Thread(s)
Quoted: 453 Post(s)
Liked: 506
Quote:
Originally Posted by tmc2k1 View Post
The LG C9 can't do 1440p at 120hz with HDR? That's a bummer if so.
It can do 1440p/120hz HDR without issues. Dunno why someone would say otherwise. I've played Destiny 2, Forza Horizon 4, and Shadow of the Tomb Raider with 1440p/120hz HDR already. Flawless.

Attached thumbnail was done while playing at 120hz. Sucks that the info bar doesn't say the frequency, but you'll have to trust me on this.
Attached Thumbnails
Click image for larger version

Name:	20190814_101412_1565792354615.jpg
Views:	186
Size:	3.60 MB
ID:	2602850  
tmc2k1 and Jrocker23 like this.

Mad Lust Envy

Last edited by Raven Crimson; 08-14-2019 at 07:25 AM.
Raven Crimson is offline  
post #5295 of 5676 Old 08-14-2019, 07:19 AM
Member
 
PittyH's Avatar
 
Join Date: Jul 2014
Posts: 119
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 84 Post(s)
Liked: 53
Quote:
Originally Posted by tmc2k1 View Post
The LG C9 can't do 1440p at 120hz with HDR? That's a bummer if so.
I'm not sure

over hdmi2.1 it could, not sure about hdmi2.0

i can play assassins creed odyssey at [email protected], and can switch HDR on, but yeah the colors look washed out to me - might be a hdmi2.0 bandwidth limitation.

Edit: I actually think i fixed ACO anyway, by switching to game mode on the LG TV, the colours got a lot more pronounced, i think it was just my dull settings from using windows (i have to turn stuff down or i will be blinded)
tmc2k1 likes this.

Last edited by PittyH; 08-14-2019 at 07:23 AM.
PittyH is online now  
post #5296 of 5676 Old 08-14-2019, 07:33 AM
Newbie
 
Join Date: Jul 2019
Posts: 14
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 16 Post(s)
Liked: 0
Thank you I have tried these settings but find myself switching between picture inputs a lot depending on what I am watching


should I make my settings standard for all the picture inputs?




https://www.rtings.com/tv/reviews/lg/c9-oled/settings
techgeek320 is offline  
post #5297 of 5676 Old 08-14-2019, 07:41 AM
Member
 
tmc2k1's Avatar
 
Join Date: Jan 2007
Posts: 62
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 52 Post(s)
Liked: 50
Quote:
Originally Posted by Raven Crimson View Post
Quote:
Originally Posted by tmc2k1 View Post
The LG C9 can't do 1440p at 120hz with HDR? That's a bummer if so.
It can do 1440p/120hz HDR without issues. Dunno why someone would say otherwise. I've played Destiny 2, Forza Horizon 4, and Shadow of the Tomb Raider with 1440p/120hz HDR already. Flawless.

Attached thumbnail was done while playing at 120hz. Sucks that the info bar doesn't say the frequency, but you'll have to trust me on this.
Thanks for this info! Did you compare SDR to HDR to see that HDR does in fact look better? Wondering if it's maybe just an issue with the Assassin's Creed game the other user was playing.

Do you have VRR enabled as well?
Quote:
Originally Posted by PittyH View Post
Quote:
Originally Posted by tmc2k1 View Post
The LG C9 can't do 1440p at 120hz with HDR? That's a bummer if so.
Edit: I actually think i fixed ACO anyway, by switching to game mode on the LG TV, the colours got a lot more pronounced, i think it was just my dull settings from using windows (i have to turn stuff down or i will be blinded)

Sweet! Great to hear and glad you were able to get it resolved.


Also...look what just got delivered!
Attached Thumbnails
Click image for larger version

Name:	IMG_20190814_103648_1565793982104.jpg
Views:	183
Size:	4.05 MB
ID:	2602862  

Last edited by tmc2k1; 08-14-2019 at 07:46 AM.
tmc2k1 is online now  
post #5298 of 5676 Old 08-14-2019, 07:58 AM
Member
 
Join Date: Jul 2019
Posts: 101
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 86 Post(s)
Liked: 59
Quote:
Originally Posted by techgeek320 View Post
Thank you I have tried these settings but find myself switching between picture inputs a lot depending on what I am watching


should I make my settings standard for all the picture inputs?




https://www.rtings.com/tv/reviews/lg/c9-oled/settings

No - some general guidelines:
SDR - use ISF Dark, contrast 84, brightness 52-54, oled light wherever you feel comfortable
HDR - use cinema, leave settings at default (i turn oled light down because at 100 i go blind)
Gaming - use game mode, and play with settings to suit your envornment/game/personal preference
anwsmh likes this.
Andreas Moyseos is online now  
post #5299 of 5676 Old 08-14-2019, 08:15 AM
Advanced Member
 
Raven Crimson's Avatar
 
Join Date: May 2011
Posts: 950
Mentioned: 9 Post(s)
Tagged: 0 Thread(s)
Quoted: 453 Post(s)
Liked: 506
The difference between sdr and hdr is obvious even at 1440/120hz. You absolutely must set your picture settings differently between them too. I find that in HDR brightness at 50 didn't give me true 0 black. 49 does. In SDR 51 does. So do your settings accordingly, they don't translate to the same numbers or even options between SDR and HDR.
tmc2k1 likes this.

Mad Lust Envy

Last edited by Raven Crimson; 08-14-2019 at 08:19 AM.
Raven Crimson is offline  
post #5300 of 5676 Old 08-14-2019, 08:50 AM
AVS Forum Special Member
 
Jrocker23's Avatar
 
Join Date: Nov 2008
Location: Staten Island, NY
Posts: 1,030
Mentioned: 14 Post(s)
Tagged: 0 Thread(s)
Quoted: 641 Post(s)
Liked: 604
Quote:
Originally Posted by kenjiCL View Post
Hello everyone, I bought my LG C9 A week ago and there is no way that Dolby Atmos can pass from the TV via eARC to my receiver, when I use the Netflix app for example and configure to use the TV's internal speakers Dolby Atmos, but when I select ARC / eARC to send the audio to my AVR it only happens in Dolby 5.1, even in the Netflix app the Dolby Atmos option no longer appears when configuring ARC. I have a Yamaha aventage 2080 receiver with eARC support and HDMI 2.1 belkin cable.

Regards.


Enviado desde mi iPhone utilizando Tapatalk
Prerequisites for Atmos:

An Atmos source (Netflix is great for that),

An Atmos capable system. Either the integrated speakers (which are quite bad), a soundbar or an external receiver that is Atmos-enabled,

For the Atmos to work from Netflix to the receiver, you will need to use the HDMI ARC (CEC has to be on) and select it as the default output.



What to do if Atmos is not working with an AVR / receiver?

Powercycle your devices (TV and receiver)

Ensure that the HDMI ARC is selected as default wih Digital Sound set to Auto and Simplink (HDMI CEC) on and that you use the HDMI2 hdmi slot on your TV.

Ensure you have the latest firmware and Netflix app version.

Ensure that your receiver is set to "direct" (for Denon & Marantz that how it's called), which means that no format conversion of the input signal is made.

Turn AV Sync adjustments to off.

Turn your AVR on before your TV.

If it still doesn't work, reset your AV settings by pressing 3 times the mute button on your LG remote control and click on the "AV reset" button. In my case this has solved the issue.



What to do if Atmos is not working with a soundbar?

Try all the steps above.

Powercycle your devices (TV and soundbar).

Switch off Dolby Atmos setting on your tv and see if HDMI ARC passes through Dolby Atmos to the soundbar. Notes: Dolby Atmos set to "on" can lead to choppy sound; Atmos will passthrough to the soundbar on Netflix even if the app doesn't show the info.
kenjiCL likes this.

Living Room: LG 65C8, AVR Pioneer SC-LX502, Xbox One X, PS4 Pro, Nintendo Switch
Bedroom: LG 55C6P, LG Soundbar NB3530A, Xbox One X
Link to LG C8PUA Firmware https://www.lg.com/us/support-produc...5C8PUA#manuals
Link to LG UH8500 & C6 Firmware http://www.lg.com/us/support-product...D55C6P#manuals
Jrocker23 is online now  
post #5301 of 5676 Old 08-14-2019, 08:51 AM
Newbie
 
Join Date: Aug 2019
Posts: 11
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 12 Post(s)
Liked: 0
Unhappy LG C9 + ONKYO TX NR656 AVR + PC 1080TI - Won't Do 4K! DIRE HELP NEEDED!

Help!
I got my new LG C9 65" today - but it just won't do 4K 2160p 60Hz HDR on with my PC!
It shows the TV as 4K
TV: LG OLED C9
AVR: Onkyo TX NR656
PC: Windows 10 latest + Nvidia latest driver- GTX 1080Ti.

I had flawless 4K 60HZ HDR with my PC on my KS8500 Samsung 4K TV. It worked this morning, and for over 2 years.
Replaced the TV with brand new LG C9 - and simply plugged the HDMI out cable into the TV. Turned the PC on and now I can't get 4K 60Hz! It only displays 1080p and detects the TV as DVI only.


1. If my PC is connected directly to the TV - I get 4K 60Hz and HDR.
2. If my PC is connected through the AVR to the TV - and THE RECEIVER IS IN STANDBY (turned off) - I get 4K 60Hz HDR.
3. But as soon as the AVR is turned on - I get only 1080p and the TV is detected as DVI! Can't do 4K nor HDR.

Tried replacing cables. Tried getting the PC near with shorter cables. Tried different ports on the GPU and different sources on the AVR and on the TV. Tried DDU clean install drivers. Tried unplugging everything and power off and on. All failed.

I don't know what to do. I really need help. I might be forced to return my brand new C9 OLED...
Ransom Seraph is offline  
post #5302 of 5676 Old 08-14-2019, 09:11 AM
Newbie
 
Join Date: Aug 2019
Posts: 5
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 5 Post(s)
Liked: 0
Ok guys, first post here. I just got my C9 yesterday and for the most part it's fantastic.

I'm not 100% sure if this is where I should even post this but it only happened when I got the C9. Everything is hooked up exactly how it was with my TCL so I'm assuming it's a C9 issue.

I've got an Nvidia Shield hooked up to my Yamaha RX-V583 directly with the C9 hooked up through eARC. For whatever reason I can't get TrueHD from the Emby app on the Shield. It worked fine on the TCL with all connections the same. Absolutely nothing has changed on the receiver, Shield or Emby app. I've tried everything and can't figure it out.

Again, I hope this is the right place and any help is very much appreciated.
BSer34 is offline  
post #5303 of 5676 Old 08-14-2019, 10:25 AM
Newbie
 
Join Date: Aug 2019
Posts: 11
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 12 Post(s)
Liked: 0
Exclamation C9 oled + onkyo tx nr656 + pc 1080 ti - won't do 4k 60hz hdr! Help!

Dire help Needed ASAP!

I just go C9 OLED mounted and installed today. Replacing my KS8500. But I can't get it to do 4K 60hz nor HDR - instead if detects the TV as 1080p and DVI "Display-Pc Display".

My AV-Receiver is ONKYO TX-NR656.
My PC has the latest Windows 10 version and latest Nvidia Drivers with GTX 1080 Ti.
This happens when plugged through AV-Receiver and AVR turned on. It detects the TV as 1080p DVI.
Note that it worked flawlessly on my Samsung KS8500 with the same PC, cables, AVR and the whole setup including UHD COLOR (HDR).

4K 60Hz HDR works fine if:
1) PC is connected directly to the TV - I get 4K 60Hz and HDR.
2) PC is connected to the AV-Receiver and from there to TV - IF THE AV/R is turned OFF! (in standby pass-through) - I get 4K 60HZ and HDR - BUT if I turn on the Receiver it switches to 1080p DVI.
3) If I turn OFF Ultra HD DEEP COLOR on the TV - but I don't want that. I need HDR obviously and all the features.

So it seems my Onkyo TX NR 656 Doesn't like my brand new C9 OLED TV - despite working perfectly find with my KS8500 and doing 4K 60HZ with HDMI UHD COLOR on that TV.

I really need an urgent solution, or I have to return the TV and never do OLED again probably... That will be a big disappointment...
Ransom Seraph is offline  
post #5304 of 5676 Old 08-14-2019, 10:51 AM
Member
 
tmc2k1's Avatar
 
Join Date: Jan 2007
Posts: 62
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 52 Post(s)
Liked: 50
Quote:
Originally Posted by Ransom Seraph View Post
Dire help Needed ASAP!

I just go C9 OLED mounted and installed today. Replacing my KS8500. But I can't get it to do 4K 60hz nor HDR - instead if detects the TV as 1080p and DVI "Display-Pc Display".

My AV-Receiver is ONKYO TX-NR656.
My PC has the latest Windows 10 version and latest Nvidia Drivers with GTX 1080 Ti.
This happens when plugged through AV-Receiver and AVR turned on. It detects the TV as 1080p DVI.
Note that it worked flawlessly on my Samsung KS8500 with the same PC, cables, AVR and the whole setup including UHD COLOR (HDR).

4K 60Hz HDR works fine if:
1) PC is connected directly to the TV - I get 4K 60Hz and HDR.
2) PC is connected to the AV-Receiver and from there to TV - IF THE AV/R is turned OFF! (in standby pass-through) - I get 4K 60HZ and HDR - BUT if I turn on the Receiver it switches to 1080p DVI.
3) If I turn OFF Ultra HD DEEP COLOR on the TV - but I don't want that. I need HDR obviously and all the features.

So it seems my Onkyo TX NR 656 Doesn't like my brand new C9 OLED TV - despite working perfectly find with my KS8500 and doing 4K 60HZ with HDMI UHD COLOR on that TV.

I really need an urgent solution, or I have to return the TV and never do OLED again probably... That will be a big disappointment...
I understand this is urgent, but there is no need to post this twice here. This community is absolutely fantastic and I am sure they will help you out. Just need to be patient. Posting this twice is likely only going to cause them to not help. Just some friendly advice.
Markalark likes this.
tmc2k1 is online now  
post #5305 of 5676 Old 08-14-2019, 11:12 AM
Newbie
 
Join Date: Aug 2019
Posts: 11
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 12 Post(s)
Liked: 0
Quote:
Originally Posted by tmc2k1 View Post
I understand this is urgent, but there is no need to post this twice here. This community is absolutely fantastic and I am sure they will help you out. Just need to be patient. Posting this twice is likely only going to cause them to not help. Just some friendly advice.
I'm really sorry it's just I'm new to AVS and I have no idea how the threads work here. I posted a separate thread but couldn't find it, and thought it was deleted maybe. (still not sure how to access it to see replies or edit my own thread).
Then someone recommended to post this in this big C9 owner's thread.
Still, I'm really hopeless for solutions now. I tried just about everything I can imagine and tackled it from all directions.
I REALLY really need help.
I wasted a whole freakin day trying to get this TV installed properly - and STILL can't get this basic function to work properly like it did on my KS8500 (having 4K 60Hz and HDR option on PC with UHD color ON).

So if anyone can do their best to help, I'd be grateful.
I even contacted ONKYO, LG and other tech support with no avail.
Ransom Seraph is offline  
post #5306 of 5676 Old 08-14-2019, 12:31 PM
AVS Forum Special Member
 
Jrocker23's Avatar
 
Join Date: Nov 2008
Location: Staten Island, NY
Posts: 1,030
Mentioned: 14 Post(s)
Tagged: 0 Thread(s)
Quoted: 641 Post(s)
Liked: 604
Quote:
Originally Posted by Ransom Seraph View Post
Dire help Needed ASAP!



I just go C9 OLED mounted and installed today. Replacing my KS8500. But I can't get it to do 4K 60hz nor HDR - instead if detects the TV as 1080p and DVI "Display-Pc Display".



My AV-Receiver is ONKYO TX-NR656.

My PC has the latest Windows 10 version and latest Nvidia Drivers with GTX 1080 Ti.

This happens when plugged through AV-Receiver and AVR turned on. It detects the TV as 1080p DVI.

Note that it worked flawlessly on my Samsung KS8500 with the same PC, cables, AVR and the whole setup including UHD COLOR (HDR).



4K 60Hz HDR works fine if:

1) PC is connected directly to the TV - I get 4K 60Hz and HDR.

2) PC is connected to the AV-Receiver and from there to TV - IF THE AV/R is turned OFF! (in standby pass-through) - I get 4K 60HZ and HDR - BUT if I turn on the Receiver it switches to 1080p DVI.

3) If I turn OFF Ultra HD DEEP COLOR on the TV - but I don't want that. I need HDR obviously and all the features.



So it seems my Onkyo TX NR 656 Doesn't like my brand new C9 OLED TV - despite working perfectly find with my KS8500 and doing 4K 60HZ with HDMI UHD COLOR on that TV.



I really need an urgent solution, or I have to return the TV and never do OLED again probably... That will be a big disappointment...
Basically it seems your receiver is the issue, I would check your receiver settings then check cec settings on tv and the ARC (eARC) settings. Try again with the settings I mentioned off and try with them on.

Don't be so panicked, just relax, take your time and go step by step.

TV - LG C9, C8 & C6 - AVR - Pioneer SC-LX502, Xbox One X, PS4 Pro & Switch
Dabois09 likes this.

Living Room: LG 65C8, AVR Pioneer SC-LX502, Xbox One X, PS4 Pro, Nintendo Switch
Bedroom: LG 55C6P, LG Soundbar NB3530A, Xbox One X
Link to LG C8PUA Firmware https://www.lg.com/us/support-produc...5C8PUA#manuals
Link to LG UH8500 & C6 Firmware http://www.lg.com/us/support-product...D55C6P#manuals
Jrocker23 is online now  
post #5307 of 5676 Old 08-14-2019, 12:53 PM
Member
 
Join Date: Jul 2019
Posts: 101
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 86 Post(s)
Liked: 59
Quote:
Originally Posted by Ransom Seraph View Post
Help!
I got my new LG C9 65" today - but it just won't do 4K 2160p 60Hz HDR on with my PC!
Don't really know, but just throwing this out there, since you sound desperate.. have you changed your input name to PC?
Andreas Moyseos is online now  
post #5308 of 5676 Old 08-14-2019, 01:09 PM
Newbie
 
Join Date: Aug 2019
Posts: 11
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 12 Post(s)
Liked: 0
Quote:
Originally Posted by Andreas Moyseos View Post
Don't really know, but just throwing this out there, since you sound desperate.. have you changed your input name to PC?
I can't fully remember - but I think I tried it once and it didn't work either.
It's something to do with the AV-Receiver + TV's HDMI ULTRA HD Deep Colour setting - if both are turned ON - everything gets messed up and the TV is detected as 1080p DVI Display (even though it's clearly HDMI 4K 60hz hdr capable). If I turn off the AVR and just let it pass through - 4K 60HZ appears. If I connect the PC directly or simply TURN OFF the AVR - 4K 60HZ AND HDR is availbe.
But get this - the PS4 Pro works with AVR+TV with 4K HDR.
So the issue isn't the PC. It isn't "Really" the AVR. Nor the TV. It's the PC+AVR+This particular TV combo. Because it worked with my KS8500 without issues (4K 60hz hdr).

I can try renaming again but I'm quite certain I tried (not entirely sure how to do that easily) the fact that switching off Deep Color "fixes" it makes me wonder... Also if the ports themselves were a problem - then it wouldn't work with the AVR standby passthrough either.
Ransom Seraph is offline  
post #5309 of 5676 Old 08-14-2019, 01:11 PM
Advanced Member
 
Join Date: Jan 2015
Location: Upstate New York
Posts: 677
Mentioned: 9 Post(s)
Tagged: 0 Thread(s)
Quoted: 490 Post(s)
Liked: 315
Quote:
Originally Posted by kenjiCL View Post
Hello everyone, I bought my LG C9 A week ago and there is no way that Dolby Atmos can pass from the TV via eARC to my receiver, when I use the Netflix app for example and configure to use the TV's internal speakers Dolby Atmos, but when I select ARC / eARC to send the audio to my AVR it only happens in Dolby 5.1, even in the Netflix app the Dolby Atmos option no longer appears when configuring ARC. I have a Yamaha aventage 2080 receiver with eARC support and HDMI 2.1 belkin cable.

Regards.


Enviado desde mi iPhone utilizando Tapatalk
Quote:
Originally Posted by Jrocker23 View Post
Prerequisites for Atmos:

An Atmos source (Netflix is great for that),

An Atmos capable system. Either the integrated speakers (which are quite bad), a soundbar or an external receiver that is Atmos-enabled,

For the Atmos to work from Netflix to the receiver, you will need to use the HDMI ARC (CEC has to be on) and select it as the default output.



What to do if Atmos is not working with an AVR / receiver?

Powercycle your devices (TV and receiver)

Ensure that the HDMI ARC is selected as default wih Digital Sound set to Auto and Simplink (HDMI CEC) on and that you use the HDMI2 hdmi slot on your TV.

Ensure you have the latest firmware and Netflix app version.

Ensure that your receiver is set to "direct" (for Denon & Marantz that how it's called), which means that no format conversion of the input signal is made.

Turn AV Sync adjustments to off.

Turn your AVR on before your TV.

If it still doesn't work, reset your AV settings by pressing 3 times the mute button on your LG remote control and click on the "AV reset" button. In my case this has solved the issue.



What to do if Atmos is not working with a soundbar?

Try all the steps above.

Powercycle your devices (TV and soundbar).

Switch off Dolby Atmos setting on your tv and see if HDMI ARC passes through Dolby Atmos to the soundbar. Notes: Dolby Atmos set to "on" can lead to choppy sound; Atmos will passthrough to the soundbar on Netflix even if the app doesn't show the info.

I have not gotten that Mute 3x reset to show up on my TV. Should try it again though.

I frequently have this issue where Netflix won't show the Atmos flag when using eARC, and if I spam through the Auto, Passthrough, PCM and EARC ON/OFF commands under sound settings, it will reset the audio and eventually display atmos again in the app. I don't even need to exit the App. Annoying, but it is a workaround.

My PC Will also have issues flagging Atmos over eARC and this fix doesn't work for that, I usually have to restart everything multiple times and unplug the HDMI.

No real great reason why it happens randomly, seems like a handshake issue.

.
Current: LG 77C9 OLED, Denon x6500H @ 7.2.4, Xbox One X, PC w. RTX2080ti
LG 55E6P OLED (Self calibrated with Colormunki Display and HCFR)

Previous: LG 55" EF9500 OLED (Self calibrated with Colormunki Display and HCFR)
Tomcup is offline  
post #5310 of 5676 Old 08-14-2019, 01:16 PM
Newbie
 
Join Date: Aug 2019
Posts: 11
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 12 Post(s)
Liked: 0
Unhappy

Quote:
Originally Posted by Jrocker23 View Post
Basically it seems your receiver is the issue, I would check your receiver settings then check cec settings on tv and the ARC (eARC) settings. Try again with the settings I mentioned off and try with them on.

Don't be so panicked, just relax, take your time and go step by step.

TV - LG C9, C8 & C6 - AVR - Pioneer SC-LX502, Xbox One X, PS4 Pro & Switch
I'm not panicking. I essentially spent the whole freaking day trying to get this TV up and running, the majority of it is on this PC and TV setup. Called Onkyo US support 2times. Onkyo in Israel 3 times. LG us support, and the store I bought from. Tried countless steps and setting until my head hurts. I'm desperate for a solution but clueless on what to do next.
Onkyo blames it on my PC/LG. LG on PC/Onkyo. lol. Obviously my system isn't at fault here since it already worked on Samsung.

I already tried disabling arc, despite ARC being an audio thing and not video.
Turned it off again now as you said on either and both AV Rec and TV. Only lost audio control but not change with the video signal. Still stuck at 1080p DVI.
Like I said putting the AVR on standby, or connection directly or turning off Deep Color makes 4K 60 HZ appear - but isn't a solution at all obviously.
So the AVR itself (it's hardware) can produce it with LG or otherwise the standby passthrough wouldn't do 4K 60hz HDR. But if it's turned on it BUGS the signal connection it seems.

Everything worked on my KS8500 and same setup (1080Ti, Onkyo TXNR656). There's gotta be a solution here... Or is it a doomed to work with Onkyo and LG...
I spent a great deal of hard earned saved money on a super high end, best of the best OLED TV....that can't do 4K 60hz and HDR for me...

EDIT: Just wanted to add is that I bought this TV with 4K HDR Gaming in mind - So not getting HDR games is a huge blow. That's why I have to get this to work with DEEP COLOR.

Last edited by Ransom Seraph; 08-14-2019 at 01:27 PM.
Ransom Seraph is offline  
Sponsored Links
Advertisement
 
Reply OLED Technology and Flat Panels General

Tags
dead , lg oled c9 , pixel dead , pixels

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off