2019 C9–E9 Owner's Thread (No Price Talk) - Page 203 - AVS Forum | Home Theater Discussions And Reviews
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post #6061 of 10322 Old 09-03-2019, 11:28 AM
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Originally Posted by testmicroblog22 View Post
It was brand new unopened from Best Buy (they indicated that when I bought and it looked unopened). When I looked at the instructions with the TV, there was no mention of removing a screen protector. I had seen that on unboxing videos on the web. That was why I was confused. Of course, the included instructions say pretty much nothing.
I'm thinking you got a returned product. I can't imagine it not having the protector, and if came from the factory that way that's the fault of LG for not properly protecting it.
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post #6062 of 10322 Old 09-03-2019, 11:36 AM
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Originally Posted by avernar View Post
I don't see why not. For pass-through it should just copy the bits from one port to the other. Even without pass-through nothing is stopping the AVR from generating a VRR signal with the same frame duration as what it sees on its input. I haven't seen the HDMI 2.1 spec but I'm guessing they just extend the blanking interval for VRR.
Maybe.
Let's just wait and see.
I really hope that AVR-manufacturers will implement every feature.
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post #6063 of 10322 Old 09-03-2019, 11:43 AM
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Originally Posted by fenster3000 View Post
Maybe.
Let's just wait and see.
I really hope that AVR-manufacturers will implement every feature.
I don't believe it will be a technical reason as there's nothing magical about VRR (or QFT for that matter). As you suggest it depends on what each manufacturer chooses to implement. I too hope they choose to implement all features or at least allow them to be passed through.
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post #6064 of 10322 Old 09-03-2019, 12:12 PM
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Originally Posted by Ken Ross View Post
IMO it’s hard to believe what you did would have caused the effects you’ve seen. Do you have a picture of the area you tried peeling?
I will post an image of the damage tonight. I want to take a look at it under a bright light. It was just using my fingernail, perhaps a bit aggressively, to pick at the corner.
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post #6065 of 10322 Old 09-03-2019, 12:26 PM
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Hey guys.


Can somebody comment on the shadow detail on these tvs?

I'm on the on the fence between this and the SONY LED X950G. I currently have the LG EG9100 1080P OLED. Loves the blacks on tv but the shadow detail is mediocre. Before that I had the Panny VT60, almost perfect blacks but has great shadow details.


Thanks.
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post #6066 of 10322 Old 09-03-2019, 03:52 PM
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Originally Posted by testmicroblog22 View Post
I will post an image of the damage tonight. I want to take a look at it under a bright light. It was just using my fingernail, perhaps a bit aggressively, to pick at the corner.
Again there is no way you damaged the TV screen, as you have described by picking at it with a "finger" nail.......

Last edited by Cleveland Plasma; 09-03-2019 at 04:04 PM.
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post #6067 of 10322 Old 09-03-2019, 03:57 PM
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Spoiler!



We started a petition regarding the eARC issue.

https://www.change.org/p/lg-electron...-pcm-over-earc

Please sign this petition. Even if you do not care that much about Multi-Channel LPCM via eARC.
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post #6068 of 10322 Old 09-03-2019, 05:02 PM
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Originally Posted by Cliff Olson View Post
They aren't that delicate. I thought I ruined my screen when placing it in the stand. It fell/dropped out on one side 2-3" and smacked my shelf system. No issues from a fairly hard (to me) hit.

Sent from my Samsung S9+ using Tapatalk


LOL but I’m sure you definitely do not want to be a guinea pig when it comes to testing if LG TV screens are durable or not. Nonetheless it’s good to know that the screens are pretty solid and well-built.


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post #6069 of 10322 Old 09-03-2019, 05:16 PM
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Here is where the three pieces of film were on the back of my 2018 55" C8. They were almost invisible!



If you have a 2019 55" C9, I would still check the red areas very carefully just to be sure.

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post #6070 of 10322 Old 09-03-2019, 05:26 PM
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Originally Posted by DRC72 View Post
I love my 65 inch C9. I did use plasma before, and I got admit it had a great picture. But after watching a movie with Dolby Vision on my C9, I completely forgot about my old plasma. The 4K picture was absolutely beautiful. And this was with the cinema home setting. I haven’t really made much changes to the TV as far as settings go.




I can only imagine how heavy a 65 inch plasma TV at 4K would be. My 50 inch 1080p plasma was slightly heavier than my new C9 65 inch OLED.


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Forget the weight, the sun like heat it would generate is the issue, they last 65 inch plasmas were 300-500 watts at peak, the thought of pushing 4x pixels and then HDR would make those beasts like 1000+watts and need some sort of liquid cooling would be my guess.
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post #6071 of 10322 Old 09-03-2019, 05:33 PM
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Originally Posted by testmicroblog22 View Post
I find myself struggling with the morality of not being up front about the cause of damage and am a bit undecided on it. One one hand, I feel that my actions likely caused the issue. On the other hand, the screen must be incredibly delicate and should have been better manufactured/protected. Is it possible, since my screen did not have a protector on it, that the unit could have been re-manufactured?

I also worry that when they replace the screen they will use a panel which is not brand new or as good as an originally manufactured one.

Any idea what kind of cost is associated with the repair from LG?
I am a very fair and honest consumer, but in this case if it is in the return period I would swap it, if under warranty I would make a claim. The likelihood is it is the panel which is probably as expensive as the entire TV as a service part.

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post #6072 of 10322 Old 09-03-2019, 05:34 PM
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Just picked up the SM UHD calibration dvd. Reading through online instructions. Where should I start? C9 and xb1x. Calibrate on Cinema or Home FOR HDR or ISF for SDR
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post #6073 of 10322 Old 09-03-2019, 05:38 PM
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Originally Posted by AuDiOBoY529 View Post
Hey guys.


Can somebody comment on the shadow detail on these tvs?

I'm on the on the fence between this and the SONY LED X950G. I currently have the LG EG9100 1080P OLED. Loves the blacks on tv but the shadow detail is mediocre. Before that I had the Panny VT60, almost perfect blacks but has great shadow details.


Thanks.
I loved my plasmas, but OLED pure black over any LCD that may have elevated blacks or grayish letterbox bars in my pitch black room is a none starter even if I give up some shadow detail. Every TV is a compromise and missing some details I don’t know is there vs. visible blooming or grayish letterbox bars is is fine with me.

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post #6074 of 10322 Old 09-03-2019, 05:48 PM
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Originally Posted by [email protected] View Post
Just picked up the SM UHD calibration blu-ray. Reading through online instructions. Where should I start? C9 and xb1x. Calibrate on Cinema or Home FOR HDR or ISF for SDR
I'd start by adjusting SDR if I were you (remember it's not "calibration", unless you are measuring with a meter ).

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post #6075 of 10322 Old 09-03-2019, 05:52 PM
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Originally Posted by mrtickleuk View Post
Here is where the three pieces of film were on the back of my 2018 55" C8. They were almost invisible!



If you have a 2019 55" C9, I would still check the red areas very carefully just to be sure.
I have looked for plastic on areas 2 and 3 and see nothing on my 55C9. Thanks for the heads-up on area 1; did not know that it was there!
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post #6076 of 10322 Old 09-03-2019, 06:52 PM
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Originally Posted by kluken View Post
I am a very fair and honest consumer, but in this case if it is in the return period I would swap it, if under warranty I would make a claim. The likelihood is it is the panel which is probably as expensive as the entire TV as a service part.
That is what I was afraid of. Also, when looking close, it looks damaged. I was usinf my fingernail at the corner to try to find the screen protector and there is a very thin plastic shield at the top that I though was the protection. I pulled at it a little but not that hard. It peeled up a bit. Looking at it I think they may object to the return. I may see if they will accept the return and will call BB tomorrow.

When you received yours, was there a screen protector on it?

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post #6077 of 10322 Old 09-03-2019, 07:07 PM
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Originally Posted by testmicroblog22 View Post
That is what I was afraid of. Also, when looking close, it looks damaged. I was usinf my fingernail at the corner to try to find the screen protector and there is a very thin plastic shield at the top that I though was the protection. I pulled at it a little but not that hard. It peeled up a bit. Looking at it I think they may object to the return. I may see if they will accept the return and will call BB tomorrow.

When you received yours, was there a screen protector on it?

See image attached...
I have my OLED was a C7, been lurking here contemplating upgrade from 65 C7 to 77 C9.

That said when Panasonic pulled from plasma I had rushed to get. ZT60 and I opened the back to silence those noisy fans and when I replaced back I did not seat it it correctly and it caused the screen to get hairline crack. I was within return period of BB and returns it. When they came to pick it up the driver suspected the unit had been opened, he called BB and they just take it back. This is why I buy from them. I bought my 65C7, 55X900E and 65X900E as well as a cheap 32 inch crap TV for my office. I am a big BB fan, they value customer service to compete with online stores.

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post #6078 of 10322 Old 09-03-2019, 07:15 PM
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Originally Posted by mrtickleuk View Post
Here is where the three pieces of film were on the back of my 2018 55" C8. They were almost invisible!



If you have a 2019 55" C9, I would still check the red areas very carefully just to be sure.
I can not believe this thread has fallen to this level where the discussion revolves around plastic film on the freakin back on a C9. If just half of us teamed up and worked together and added LG Display and some LG CEOs to our social media accounts, we could be much more productive holding LG Display accountable and working on much needed Firmware bug fixes, THAN WORRYING ABOUT PLASTIC FILM....sheeesh good grief wake up people.
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post #6079 of 10322 Old 09-03-2019, 07:25 PM
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Originally Posted by mrtickleuk View Post
Quote:
Originally Posted by [email protected] View Post
Just picked up the SM UHD calibration blu-ray. Reading through online instructions. Where should I start? C9 and xb1x. Calibrate on Cinema or Home FOR HDR or ISF for SDR
I'd start by adjusting SDR if I were you (remember it's not "calibration", unless you are measuring with a meter [IMG class=inlineimg]/forum/images/smilies/wink.gif[/IMG] ).
How exactly do I do that with 1x? Turn off 4k and go from there?
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post #6080 of 10322 Old 09-03-2019, 07:48 PM
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Originally Posted by kluken View Post
I have my OLED was a C7, been lurking here contemplating upgrade from 65 C7 to 77 C9.

That said when Panasonic pulled from plasma I had rushed to get. ZT60 and I opened the back to silence those noisy fans and when I replaced back I did not seat it it correctly and it caused the screen to get hairline crack. I was within return period of BB and returns it. When they came to pick it up the driver suspected the unit had been opened, he called BB and they just take it back. This is why I buy from them. I bought my 65C7, 55X900E and 65X900E as well as a cheap 32 inch crap TV for my office. I am a big BB fan, they value customer service to compete with online stores.
I will give BB a call and see if they will allow the return. Hopefully the fact that I purchased it 2 days ago will help my cause.

I don't know about the C7, but I can say that the C9 is gorgeous. I can only image what the 77" would look like (I purchased the 65").
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post #6081 of 10322 Old 09-03-2019, 08:36 PM
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I can't see any film on the front of my C9 65", the front had one big one of course with red tabs on the bottom. I goofed and ran the unit for 3-5 hours before remoivng it "Just in case" I returned it or it was faulty. But nothing happened of course. Still I shouldn't have left it on.


I'll check one more time on the back but I swear there is nothing.
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post #6082 of 10322 Old 09-03-2019, 09:33 PM
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Originally Posted by 1080pee View Post
I can't see any film on the front of my C9 65", the front had one big one of course with red tabs on the bottom. I'll check one more time on the back but I swear there is nothing.
Yes, the front is easy because it has the red tabs, both for seeing it, and for giving a place to pull from. The film on the back has no tabs.
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post #6083 of 10322 Old 09-03-2019, 10:18 PM
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Originally Posted by 1080pee View Post
I can't see any film on the front of my C9 65", the front had one big one of course with red tabs on the bottom. I goofed and ran the unit for 3-5 hours before remoivng it "Just in case" I returned it or it was faulty. But nothing happened of course. Still I shouldn't have left it on.


I'll check one more time on the back but I swear there is nothing.
I'm assuming the warning for film removal from LG is only posted on their Indian website because ambient temperatures are much higher in many parts of India and air conditioning is rare. LG probably doesn't feel there's any risk of cooking an OLED with the film on at room temperature, hence the lack of warnings on their other regional websites.

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post #6084 of 10322 Old 09-04-2019, 12:51 AM
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Originally Posted by Ice Cold View Post
I can not believe this thread has fallen to this level where the discussion revolves around plastic film on the freakin back on a C9.
Thankyou for your contribution.

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post #6085 of 10322 Old 09-04-2019, 01:43 AM
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AutoCal features in every market?

Does any one know if the C9 Autocal feature is available in every market (Thailand in particular). I ask because I have on a occasions run into an issue where an expected feature is not included in the local model. My Panasonic VT65 Thailand release did not included any ISF modes, presumably for cost savings or licensing issues. I've asked the local dealer and they have no idea what I'm talking about, which is to be expected. Its not mentioned in either the local manuals I downloaded, but its not mentioned in the USA manual either.


I have no idea how to test this other than to try to bring a laptop to the show room and see if I can get it to connect the display model to a network and my laptop to the C9.
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post #6086 of 10322 Old 09-04-2019, 06:04 AM
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How exactly do I do that with 1x? Turn off 4k and go from there?
I recommend you visit this thread if you haven't already: Spears & Munsil UHD HDR Benchmark Disc - Discussion.

Also visit Getting started with the UltraHD Benchmark on the Spears & Munsil website, and look for the section "SDR First, Then HDR."

The disc has an “SDR 709” menu section. It's near the bottom in the main menu. This will allow you to evaluate and adjust SDR in 4k.
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post #6087 of 10322 Old 09-04-2019, 06:20 AM
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It's similar. Flickering might be a bit more noticeable on the OLED, but just as with all things, if you let your eyes adapt, it's like the flicker isn't there. You gotta remember, our eyes are like our ears. The longer we let them acclimate to a change, the easier it gets. You can't see in the dark when you first go into a dark room, then as you spend some time there, you can start seeing. The same can be said with flickering. You notice it at first, then as you start playing and focusing on other things, it fades into the background, and stops being noticeable. But you will always get a the huge benefit of motion clarity. It's not as good as an LCD with BFI, but it's on the level of a plasma, which tend to have like 700 lines of motion resolution. OLED is close to that. I believe 600 lines or so. By comparison, LCD and OLED without BFI is 300 lines of motion res. I can't accept that when gaming. It's too blurry.
I was wondering about that. You say LED is 300, but I was checking out some reviews, and CNET says the Q9 has a motion resolution of 1000.

Also they say my other TV, the KS8000 has 1200 according to their review. I feel I definitely notice that on my C9 vs my KS8000.

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post #6088 of 10322 Old 09-04-2019, 06:38 AM
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Originally Posted by 1080pee View Post
Man this is a lot better than mine. I've only had my C9 for a day but I opened a blank page on a web browser and zoomed in so the screen was fully white, there is a vertical band with a yellow tint, maybe 5 inches wide. I'll try to take a pic, its pretty subtle and haven't noticed it on normal viewing of course but if played NHL it might be noticeable. Would you folks exchange it or let it be? I don't really want to go through the hassle of a return.



Never had good luck with panel lottery, my plasma was pretty bad with banding and stuff. Even tried 2 panels got a worse one so I asked for my original back.



On the topic of BFI, I haven't tried a 30fps game yet but the 60fps games looked great to me. I never noticed flickering on my plasma so maybe BFI is an option but I don't want a dim screen. Can't lie I am thinking about the Vizio now if this becomes an issue. Plus I can get the 75" for the same price.


I was in the same boat. I tried 65” B8, C8 and C9 and it was awful, each had 4 different tinted strips on whites and I watch hockey and play NHL too and it wasn’t possible for me to accept.

I then tried a 55” C9 and it is perfect.


Also, I’m not sure you will like the Vizio. I had the tried 2 P65 a few years ago and it was horrible for uniformity and DSE was even worse. Both I tried also had yellow tinting on whites. Finally it had bad grey uniformity that caused the sides to be really washed out on certain colours. Here is a good example. I would try and find a good C9.



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post #6089 of 10322 Old 09-04-2019, 07:30 AM
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Spoiler!



We started a petition regarding the eARC issue.

https://www.change.org/p/lg-electron...-pcm-over-earc

Please sign this petition. Even if you do not care that much about Multi-Channel LPCM via eARC.
Petitions rarely work but I signed regardless. I think it would be more effective to get in contact with a popular calibrator or tech person with LG contacts so they can talk to them directly.
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post #6090 of 10322 Old 09-04-2019, 07:41 AM
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Originally Posted by GCTuba View Post
Petitions rarely work but I signed regardless. I think it would be more effective to get in contact with a popular calibrator or tech person with LG contacts so they can talk to them directly.
Yea. I am not a big fan of petitions either.
But it is still better than doing nothing.

@dfa973 already send a message to John Archer and Vincent Teoh.
I tried to contact digitalfernsehen.de (they are a well known german magazine + they have a YouTube channel).
Unfortunately their contact form is not working.
avernar, mrtickleuk and dfa973 like this.
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Reply OLED Technology and Flat Panels General

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allm , dead , lg c9 oled , lg oled c9 , oled 55 , pixel dead , pixels

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