2019 C9–E9 Owner's Thread (No Price Talk) - Page 317 - AVS Forum | Home Theater Discussions And Reviews
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post #9481 of 12101 Old 11-17-2019, 01:42 PM - Thread Starter
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2019 C9–E9 Owner's Thread (No Price Talk)

Quote:
Originally Posted by avernar View Post
Yes. XB1X is connected to HDMI 3 and HDMI 2 is connected to my Denon.

I have pass through on the C9 but I still can’t get my Xbox to output HDMI bitstream. Perhaps it’s my Sony 1070 AVR which isn’t that old. It’s a 2017 model I believe.

Update: I swapped the HDMI cable now I’m getting HDMI bitstream.


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post #9482 of 12101 Old 11-17-2019, 02:14 PM
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Did Costco change their tv warranty? I swear they used to cover TVs purchased from an authorized retailer as well?

"Costco Members may purchase SquareTrade protection plans for new TVs bought from a Costco warehouse or Costco.com.

TV and protection plan must be purchased within 90 days of purchasing the TV in a Costco warehouse or from Costco.com."
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post #9483 of 12101 Old 11-17-2019, 02:55 PM
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I have tried reading a lot of pages looking for the answer to my question but I think maybe there is no answer at the moment? Im wondering has anyone got 4k 120hz to work with the advertised 6ms input lag without any negative side effect. I have a c7 now and its not bad but with next gen consoles on the horizon that will most certainly be 120hz and prices what they are, now would not be a bad time upgrade. To be clear I am only looking to console game but do not want a limitation with HDR, g sync and would be upgrading for the 6ms input lag alone .
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post #9484 of 12101 Old 11-17-2019, 03:04 PM
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Does anyone know if there is a (hidden) feature that allows us to disable the volume bar?
My old Philips TV had an option for that.


____________

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Originally Posted by addict gamer View Post
I have tried reading a lot of pages looking for the answer to my question but I think maybe there is no answer at the moment? Im wondering has anyone got 4k 120hz to work with the advertised 6ms input lag without any negative side effect.
There is no HDMI 2.1 source out there. That is why it is not possible to test [email protected] at the moment.
LG also has to release an update that allows is to use [email protected] At the moment 4K HFR is only available via internal apps. Even if someone had access to a true HDMI 2.1 source it would not be possible to test this without hat update.

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post #9485 of 12101 Old 11-17-2019, 03:44 PM
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For all those who are struggling with gradient color banding from external sources, I started an LG forums post on it. Anything you can add example wise or experiences would benefit up here.

https://lgcommunity.us.com/discussio...#Comment_15086
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post #9486 of 12101 Old 11-17-2019, 03:51 PM
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Quote:
Originally Posted by fenster3000 View Post
Does anyone know if there is a (hidden) feature that allows us to disable the volume bar?
My old Philips TV had an option for that.


____________



There is no HDMI 2.1 source out there. That is why it is not possible to test [email protected] at the moment.
LG also has to release an update that allows is to use [email protected] At the moment 4K HFR is only available via internal apps. Even if someone had access to a true HDMI 2.1 source it would not be possible to test this without hat update.
Thanks for your reply, has lg said that this update is for sure coming to the 2019 sets?
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post #9487 of 12101 Old 11-17-2019, 04:06 PM
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Quote:
Originally Posted by mhmercer View Post
Anyone else see this behavior? When I use the LG remote's volume buttons, sometimes there is a "Volume" bar and volume number on the right side of my TV (LG C9, AppleTV4K, Denon X3400H). Sometimes there are only "+" and "-" signs; no number; no bar. I'd like to see the bar and number, always.

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It shows the number when it is using the internal speakers. When it is using ARC it will not.

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post #9488 of 12101 Old 11-17-2019, 04:35 PM
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Quote:
Originally Posted by addict gamer View Post
Thanks for your reply, has lg said that this update is for sure coming to the 2019 sets?
LG Germany says something like:
"4K HFR via HDMI - Comming later this year" on the product pages of their OLEDs.
Whatever this means. Maybe we will see this update in December. Maybe this information is not up-to-date and LG is waiting for HDMI 2.1 sources first (which will hit the market in 2020).

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post #9489 of 12101 Old 11-17-2019, 07:17 PM
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Quote:
Originally Posted by kensingtonwick View Post
Can anyone on here give me an honest opinion on whether the C9 is too dim? I have a 65B7 (which is known to be the brightest of the 2017 models). A few months ago I bought a 65C8 and was expecting a little increase in brightness. I compared it with my 2017 B7 and surprisingly it was noticeably dimmer. They had all the same settings on both TVs. Basically settings were juiced up to get the brightest image possible. Any which way I ended up sending back the 2018 model. Fast forward six months and I am seeing that the C9 it’s going for a really good price right now. I really don’t want to waste my time if I’m not getting something better than my B7. Yes the C9 has better processing etc. but that isn’t a concern for me. I just want to know from former or current B7 (turned C9) owners if I’m going to get a brighter picture from the C9. Thanks in advance if anyone can be of assistance. Also, I really need to know before November 19 so a quick reply from anyone out there Who has owned a B7 and now owns a C9 would be greatly appreciated.


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I had a B6, still own a C8 in my living room and have a C9 in my movie room (all 65”). I would say the average picture brightness level across all 3 is similar, but the c9 has noticeably brighter specular highlights. C9 also has significantly improved color, far less banding and is significantly sharper. Watching DV on the C9 is a treat, and the best experience I’ve seen at home.


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post #9490 of 12101 Old 11-17-2019, 07:50 PM
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Quote:
Originally Posted by fenster3000 View Post
LG Germany says something like:
"4K HFR via HDMI - Comming later this year" on the product pages of their OLEDs.
Whatever this means. Maybe we will see this update in December. Maybe this information is not up-to-date and LG is waiting for HDMI 2.1 sources first (which will hit the market in 2020).
This is just straight confusing. Surely LG have industrial tools and test equipment that can stand in as an HDMI 2.1 source. I don't believe they could have built an HDMI 2.1 display and validated its performance without a source. So just because consumers don't have sources yet, LG must have them. It just doesn't add up that the FW is presently incapable of accepting the source. I doubt LG would lie about the 2.1 compatibility, but something seems fishy to me.
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post #9491 of 12101 Old 11-17-2019, 08:45 PM
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Quote:
Originally Posted by ma1746 View Post
I had a B6, still own a C8 in my living room and have a C9 in my movie room (all 65”). I would say the average picture brightness level across all 3 is similar, but the c9 has noticeably brighter specular highlights. C9 also has significantly improved color, far less banding and is significantly sharper. Watching DV on the C9 is a treat, and the best experience I’ve seen at home.


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Well that’s good to hear. Upscaling on my B7 is pretty damn good. 720p looks very good even. I’m assuming it’s even better with the 2nd hen a9?


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post #9492 of 12101 Old 11-17-2019, 08:48 PM
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Quote:
Originally Posted by guitarguy316 View Post
Did Costco change their tv warranty? I swear they used to cover TVs purchased from an authorized retailer as well?

"Costco Members may purchase SquareTrade protection plans for new TVs bought from a Costco warehouse or Costco.com.

TV and protection plan must be purchased within 90 days of purchasing the TV in a Costco warehouse or from Costco.com."
They used to, but I can not remember if that terminology was used at that point or not. Square trade could start denying warranties I would think at any point.
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post #9493 of 12101 Old 11-17-2019, 08:49 PM
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Quote:
Originally Posted by bryantc View Post
It shows the number when it is using the internal speakers. When it is using ARC it will not.
Thanks. I solved that too.

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post #9494 of 12101 Old 11-17-2019, 09:00 PM
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Quote:
Originally Posted by kensingtonwick View Post
Well that’s good to hear. Upscaling on my B7 is pretty damn good. 720p looks very good even. I’m assuming it’s even better with the 2nd hen a9?


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Yes, even more than the increased hdr brightness, I would say the C9 picture is just about perfect in terms of noise or lack thereof. My only wish at this point is for the next generation Oled’s to be able to hit 1000+ nits. When that happens, these sets will be flawless. But with that said, my C9 is certainly bright enough.


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post #9495 of 12101 Old 11-17-2019, 09:21 PM
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Had motherboard replaced in an attempt to resolve intermittent issues with black screen on some sources/inputs. Tech was quite experienced but was highly skeptical the mb was the issue instead believing it must be "bad cables" causing the described problem.

MB replacement takes about 15 minutes and anybody whose moderately technical could probably do it, but the tech did have to use a service remote to go in and update the serial # of the set and set the model # (apparently same motherboard is used on multiple model sets).

I pointed out the issue with the leaning back of the TV and after we removed the TV from the stand it was obvious that the base of the stand itself is back about 10 degrees which explains the lean back... tech assumed it leans back to prevent tip over.

Tech told me that he replaces a LOT of burned in panels on OLEDs at Best Buy and Magnolia and said even worse is that they frequently sell burned in sets to consumers and don't bother to have the panel replaced if the customer does not say anything about it even though it would be covered under warranty if it happens while it is on demo.
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post #9496 of 12101 Old 11-17-2019, 10:13 PM
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Quote:
Originally Posted by obveron View Post
This is just straight confusing. Surely LG have industrial tools and test equipment that can stand in as an HDMI 2.1 source. I don't believe they could have built an HDMI 2.1 display and validated its performance without a source. So just because consumers don't have sources yet, LG must have them. It just doesn't add up that the FW is presently incapable of accepting the source. I doubt LG would lie about the 2.1 compatibility, but something seems fishy to me.
There's nothing confusing about it. It's just you confusing yourself with unnecessary questions.

HDMI 2.1 has been talked about since 2017. Because the standard has been ready then. We were waiting for manufacturers to implement it. But because of the sudden increase in bandwidth, a lot of things must change down the line.
For example, suddenly, 8K panels and even up to 10K were possible. Videos and games no longer needed to be chroma sub-sampled. New features such as ALLM and VRR is now available on a HDMI port level. Videos now can be remastered in 8K even at 60fps. So much overwhelming opportunities but... the other components are not yet ready such as what I mentioned, building new panels and all.

So it didn't come in 2017. In 2018, some manufacturers start introducing some HDMI 2.1 features by backporting it to HDMI 2.0 like the Xbox One X. And some manufacturers like to squeeze out as much juice out of the current generation so that people will be forced to upgrade again in the future like the AVR receivers who are also taking their time. This suddenly lets us know how broken HDMI 2.0 eARC really is. The audio and video syncing issues and all.

The hardware has always been ready since a few years back. Just need to implement the features that is all. Thus, the physical HDMI port will be capable of receiving 48Gbps. Most importantly, is to validate cables to be able to send that much data through it.
As for the chipset controller for the HDMI, we are now using HDMI 2.0 chip on the TV but there is another chip meant for HDMI 2.1 utilization as seen on this forum. Since there is still no HDMI output devices like BD players, Android TV boxes, no Graphics Cards with HDMI 2.1 ports. Why must you then need to be worried when the HDMI 2.1 chip to be activated? It has already been standardized. If HDMI Forum keeps on changing the physical components, then no manufacturers can properly implement it for years to come. Thus, the physical parts needs to be standardized for improved compatibility and to ensure things will work.

There was someone here in the forum working in the industry where they are testing an output device with HDMI 2.1 with the C9 having a firmware that utilizes the HDMI 2.1 chip.
So with LG being the few TVs that support HDMI 2.1, you can be assured a lot of manufacturers in the industry might be using this TV as reference to ensure compatibility with their hardware. So even more, you shouldn't be worried of device incompatibility.
The HDMI 2.1 chip will be used by the time the first HDMI 2.1 output devices gets out on the market next year.

My bet is on the DP 1.4 to HDMI 2.1 adapter. But based on the current adapter not being able to use VRR, it's not looking too promising. Guess the next earliest device would be a graphics card or console since they have the most to gain from upgrading the bandwidth as opposed to the movie industry which don't see much of a gain adopting HDMI 2.1 so quickly.
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post #9497 of 12101 Old 11-18-2019, 12:08 AM
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I've had a 77 C9 for about a month now and am very happy with it. The picture quality amazes me. I've been slowly making my way through settings along with a new Denon 3600 receiver and Harmony remote. I've just now finished reading through this thread. I can only spend so much time doing reading and configuration stuff before I give in to the urge to just watch this fabulous TV.

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post #9498 of 12101 Old 11-18-2019, 12:16 AM
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I've had a 77 C9 for about a month now and am very happy with it. The picture quality amazes me. I've been slowly making my way through settings along with a new Denon 3600 receiver and Harmony remote. I've just now finished reading through this thread. I can only spend so much time doing reading and configuration stuff before I give in to the urge to just watch this fabulous TV.
Just accepted my offer on Greentoe for the 77 inch today. Cant wait!!
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post #9499 of 12101 Old 11-18-2019, 05:05 AM
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Confused about streaming movies and high res audio. I just picked up a 65C9 and it gets delivered Sat. I’m starting to think out the audio connections I’ll need to make to my AV Receiver. If I stream 4K Netflix or Hulu via the built in TV apps, how to I get the HD resolution audio to my receiver? Thanks!
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post #9500 of 12101 Old 11-18-2019, 05:49 AM
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Originally Posted by guitarguy316 View Post
Taste the rainbow...and there’s a band visible in white content right out of the box...so that’s worse. I don’t even know what to do at this point as this is straight out of the box.


Is this still a problem with current new lg c9 TV's
What do you use to display a pure white image like this? is their a image test in the settings?

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4 Klipsch- RP-250S (Side surrounds & Rear surrounds) 2 Klipsch- CDT-5800-II (Ceiling Atmos)
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post #9501 of 12101 Old 11-18-2019, 07:03 AM
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Potential C9 owner... does the C9 Magic Remote work well (or at all) to control a Dish Network Hopper 3?

Currently I use Logitech Harmony remotes to control our Samsung KS8000, Vizio sound bar, Dish Hopper, and Xbox1X. Ideally I would prefer to use the LG Magic Remote to control the same devices (of course not the Samsung TV).

Thanks
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post #9502 of 12101 Old 11-18-2019, 07:19 AM
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Quote:
Originally Posted by bmwisme View Post
Potential C9 owner... does the C9 Magic Remote work well (or at all) to control a Dish Network Hopper 3?

Currently I use Logitech Harmony remotes to control our Samsung KS8000, Vizio sound bar, Dish Hopper, and Xbox1X. Ideally I would prefer to use the LG Magic Remote to control the same devices (of course not the Samsung TV).

Thanks
Assuming all devices are HDMI CEC compatible then theoretically yes. However reality-wise you will discover that HDMI CEC of your other devices is quite hit or miss and there's no definitive list of what will or won't work.

The #1 issue with the LG provided remote is that it has no backlight, which renders it of limited utility to those of us who use it in a darkened environment and don't want to try to memorize the remote control layout.
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post #9503 of 12101 Old 11-18-2019, 07:23 AM
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Is this still a problem with current new lg c9 TV's
What do you use to display a pure white image like this? is their a image test in the settings?
Still a lottery. Use the 100% picture or video I got on AVS forum. You can also just go on YouTube and look for 100% white video and put on full screen.
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post #9504 of 12101 Old 11-18-2019, 07:36 AM
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Quote:
Originally Posted by guitarguy316 View Post
Quote:
Originally Posted by toomnymods View Post
Is this still a problem with current new lg c9 TV's
What do you use to display a pure white image like this? is their a image test in the settings?
Still a lottery. Use the 100% picture or video I got on AVS forum. You can also just go on YouTube and look for 100% white video and put on full screen.
Where you able to ever get you a acceptable tv? How many did it take? Where did you get it from?
I got mine last week and after reading your thread has me worried 😕

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4 Klipsch- RP-250S (Side surrounds & Rear surrounds) 2 Klipsch- CDT-5800-II (Ceiling Atmos)
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post #9505 of 12101 Old 11-18-2019, 08:41 AM
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post #9506 of 12101 Old 11-18-2019, 08:46 AM
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Originally Posted by jmpage2 View Post
Assuming all devices are HDMI CEC compatible then theoretically yes. However reality-wise you will discover that HDMI CEC of your other devices is quite hit or miss and there's no definitive list of what will or won't work.

The issue with the LG provided remote is that it has no backlight, which renders it of limited utility to those of us who use it in a darkened environment and don't want to try to memorize the remote control layout.
My devices are HDMI CEC compatible. I'm wondering if the C9 Magic Remote can control the Dish Hopper's functions like live TV pause/forward/back, access/control DVR functions, etc.
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post #9507 of 12101 Old 11-18-2019, 09:02 AM
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Assuming all devices are HDMI CEC compatible then theoretically yes. However reality-wise you will discover that HDMI CEC of your other devices is quite hit or miss and there's no definitive list of what will or won't work.

The #1 issue with the LG provided remote is that it has no backlight, which renders it of limited utility to those of us who use it in a darkened environment and don't want to try to memorize the remote control layout.
I used the C7 and now the C9. The only controls I need to remember are literally the 4 directional buttons, the back and the centre enter button. Don't tell me it is hard to feel in the dark?

Been using the remote for my PS4 and Apple TV with no issues. work flawlessly. There's a slight limit for the PS4 of cos since you obviously can't do more advanced stuffs. Just simple menu navigation.
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post #9508 of 12101 Old 11-18-2019, 10:08 AM
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As for the chipset controller for the HDMI, we are now using HDMI 2.0 chip on the TV but there is another chip meant for HDMI 2.1 utilization as seen on this forum.
To be precise, the main A9 Gen 2 processor will be handling both HDMI 2.0 and 2.1 data rates. There is a HDMI 2.1 pre-processor chip that will convert the HDMI 2.1 encoding into something the A9 Gen 2 can understand. The pre-processor also does the eARC output encoding.
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post #9509 of 12101 Old 11-18-2019, 10:24 AM
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Originally Posted by TreyS View Post
Confused about streaming movies and high res audio. I just picked up a 65C9 and it gets delivered Sat. I’m starting to think out the audio connections I’ll need to make to my AV Receiver. If I stream 4K Netflix or Hulu via the built in TV apps, how to I get the HD resolution audio to my receiver? Thanks!
To push HD Audio (Dolby TrueHD, DTA-MA, etc) from the built-in apps to your receiver you'll need to implement eARC. It would be wise to make sure that your receiver is eARC capable as well because there are still issues with eARC, so if source and sink are eARC capable that's one less thing to troubleshoot. Cable distance might be another issue to consider as well.
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post #9510 of 12101 Old 11-18-2019, 11:28 AM
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Originally Posted by NismoZ View Post
For all those who are struggling with gradient color banding from external sources, I started an LG forums post on it. Anything you can add example wise or experiences would benefit up here.

https://lgcommunity.us.com/discussio...#Comment_15086

I won't really trust them, if I were you. For example https://lgcommunity.us.com/discussion/comment/15086 user chirdpanda says "only PC mode supports full range" which is total bulls***. Not only it is supported (hdmi black level to high if you are using rgb full), but it actually has different presets for HDR and SDR! You can set high (full) for SDR and low (limited) for HDR... The main point about PC mode vs Game mode is that 4:4:4 will be presented as 4:2:2 in game mode. Only PC supports 4:4:4. Also note that "I've tried naming an input "PC" and it did nothing. When I changed the icon to PC it enabled proper 4:4:4 display." So you need to change icon...

Try an instruction like that: "So, go to Picture -> Picture Options -> change your Black Level to High (in SDR). Nvidia Control Panel should be full range.

In HDR, it will not show in Nvidia Control Panel but settings are set to Limited dynamic range (16-255). Thus why you see a discrepancy when going from SDR and HDR and playing the same dark video. For this, don't do anything to the Nvidia Control Panel. On your TV side, just make sure black level is set to Low."

Last edited by Balthazar Lin; 11-18-2019 at 12:30 PM.
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