2019 C9–E9 Owner's Thread (No Price Talk) - Page 388 - AVS Forum | Home Theater Discussions And Reviews
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post #11611 of 12020 Old 01-14-2020, 09:18 AM
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Quote:
Originally Posted by ctuna View Post
Mounting for lg 65 c9 on bello table.
I have one a 2013 tv table with the center post mount that I would like to use
and not buy another 500 dollar table.
The current tv is flat in the back and the hinge t bar is near the top of the set.
This hinge is fixed in place and does not move up or down. ( at least without tapping
screws for it at a lower height)
Since the Lg has a lower hump for mounting it would be way to high .
The vertical mount bars would probably work but there would be a lot of
space behind the set from the top of the electronics bulge to the hang points.

None of the DIY's seem to show you what to do for this its either stand mount
or wall mount.
Anybody have a solution for this.
Since I live in Earthquake country I want my TV's tied down as much as possible.
Also want to have some height adjustment. ( At least to get it to the right height)

Can anybody point out a thread that solves this ?
Thanks
Your stand was not designed to do what you want it to do. You will have to re-work the stand. You said,"This hinge is fixed in place and does not move up or down. ( at least without tapping screws for it at a lower height)". Well you may have to do just that, and that sounds like the safe bet. Seems like you need new vertical mount bars. Do you work in a metal shop or know anyone who does? Otherwise use 3/4" hardwood?
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post #11612 of 12020 Old 01-14-2020, 09:33 AM
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Quote:
Originally Posted by tjcinnamon View Post
For the second option it can do pass through but the AVR requires eARC. So both are required

I'm getting Atmos bitstream passed through the C9 to my older Denon (AVR-X1300W) via ARC from PC and Xbox. I'm pretty sure the Denon is pre-eARC.
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post #11613 of 12020 Old 01-14-2020, 09:56 AM
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Originally Posted by dfa973 View Post
The UTT is in the "Service Menu" that can be accessed only with a special IR LG Service Remote or via an app run on a smartphone that has an integrated IR blaster.
Or many programmable remotes, such as a Harmony Remote.

In addition to this, the Service Menu/INSTART Menu is also password locked, but the password for this can be easily found online. However, it must be said that entering the Service Menu/INSTART Menu is a risk for users that do not know what they are doing once they get there. Changing values that shouldn't be changed within these menus could leave your TV not functioning as it should, so it is not recommended for the average user to enter just to see what's in there.

It is unfortunate that EU models do not have the usage counter within the User Menus the same way the US models do. It baffles me as to why this is the case.
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post #11614 of 12020 Old 01-14-2020, 10:19 AM
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Originally Posted by dfa973 View Post


If the TV receives 2.0 LPCM or multi-channel LPCM it can not extract Atmos from it. Also, it cannot pass multi-channel LPCM to an external audio sink/decoder via eARC until the Q2-2020 firmware update is delivered.
But if the audio is delivered via DD/DD+/TrueHD/MAT instead of PCM it can decode it or pass to an external audio sink/decoder.
Regarding the Q2 earc Firmware update:
I have a few year old Pioneer VSX-8231 ARC (not eARC) capable receiver.
I hooked it up thru the eARC HDMI, & I notice that the sound from "some" (not all), sources, such as the TV's built in Netflix & Amazon apps, and a connected Roku, just "buzz", and don't seem to pass the audio, unless I switch the TV's audio setting to PCM, & then only get 2 channel, not 5.1 ...
** Is this the problem mentioned that a 2ndQ 2020 firmware update will / should "fix" , and will I then be able to set to bitstream or have to still keep in on PCM???
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post #11615 of 12020 Old 01-14-2020, 11:51 AM
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Normal ARC is not able to handle Multi Channel LPCM.
Only eARC is. But LG messed that up on their 2019 eARC capable TVs.

In other words: Even when LG finally releases a fix for eARC your Pioneer will only be able to
get Stereo via PCM.

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post #11616 of 12020 Old 01-14-2020, 12:04 PM
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Quote:
Originally Posted by Cleveland Plasma View Post
Your stand was not designed to do what you want it to do. You will have to re-work the stand. You said,"This hinge is fixed in place and does not move up or down. ( at least without tapping screws for it at a lower height)". Well you may have to do just that, and that sounds like the safe bet. Seems like you need new vertical mount bars. Do you work in a metal shop or know anyone who does? Otherwise use 3/4" hardwood?
First of all thanks for your reply .
I looked at the stand a little more and got the bello diagram for it and the

table . The stand (column )is screwed on so I could remove it. Or also could use
the lower mounting holes for the hinge which would lower it only about
2 inches. Doesn't seem like the ideal solution the higher the t bar that the

mounts hand off of the more unstable the whole thing would be.


Looks like my thread got hi jacked


Since I live in Earthquake territory I want the TV very stable.
I don't think I need a machine shop to drill and tap holes , but I noticed
the screws in the column have insert for the threads inside the column
so I would have to do a hole all the way through to the other side
and get long enough bolts to go all the way though.


I thought maybe there would be an off the shelf solution but maybe not.
Bello TPC2128 with option 2
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post #11617 of 12020 Old 01-14-2020, 12:18 PM
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Originally Posted by stevec325 View Post
Did anyone ever find a solution for the audio sync issues with the YT app?

I didn't think I had that problem, but somehow I do.
I have yet to find a solution to this. It seems very few of us have this problem. I've resorted to using a Roku Stick for streaming YouTube content, but Dolby Vision isn't supported with that, which sucks. Each new firmware update makes me cross my fingers, but none have fixed the audio sync with the YT app.

Meanwhile, my less expensive and older LG B7 works with all internal apps, YouTube included.
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post #11618 of 12020 Old 01-14-2020, 01:00 PM
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Originally Posted by Piker84 View Post
I have yet to find a solution to this. It seems very few of us have this problem. I've resorted to using a Roku Stick for streaming YouTube content, but Dolby Vision isn't supported with that, which sucks. Each new firmware update makes me cross my fingers, but none have fixed the audio sync with the YT app.

Meanwhile, my less expensive and older LG B7 works with all internal apps, YouTube included.
It must be a YT issue... because Amazon and Netflix work perfectly. Not sure how many YT updates I got since the original. I seem to think it was not broken at one time. But, I can't be certain of that.

I noticed it a few days ago. Interestingly, when I use Airplay & stream YT from my Mac (or iPhone), it also has the delay, too.

I am running eArc to an LG soundbar. I have zero other issues with this configuration.

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post #11619 of 12020 Old 01-14-2020, 01:02 PM
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Quote:
Originally Posted by fenster3000 View Post
Normal ARC is not able to handle Multi Channel LPCM.
Only eARC is. But LG messed that up on their 2019 eARC capable TVs.

In other words: Even when LG finally releases a fix for eARC your Pioneer will only be able to
get Stereo via PCM.
What about the "other ARC audio settings of bitstream, auto, etc .. they do not seem to send some input/app audio ( TV's Amazon, Netflix apps), to the Pioneer ARC , but do on some other apps/inputs right now (partially working?), ... Will that "clear up" for me, with the projected Firmware update?
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post #11620 of 12020 Old 01-14-2020, 01:08 PM
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Quote:
Originally Posted by stevec325 View Post
I am running eArc to an LG soundbar. I have zero other issues with this configuration.
I've read about a lot of users with audio sync issue when using a soundbar, even LG's own brand. My issue happens whether I'm using the built in TV speakers or my surround sound through my receiver. It happens on all the built-in apps, not just YouTube. Games on my PS4 Pro and Xbox One S work fine though, so my issue appears to be with the built-in apps on the TV.

I should probably look into a warranty replacement, but I'm waiting until the C9's are all sold out, in the hopes that I'll receive a newer TV/panel that way. Maybe the C10.
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post #11621 of 12020 Old 01-14-2020, 01:16 PM
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Quote:
Originally Posted by MeatChicken View Post
What about the "other ARC audio settings of bitstream, auto, etc .. they do not seem to send some input/app audio ( TV's Amazon, Netflix apps), to the Pioneer ARC , but do on some other apps/inputs right now (partially working?), ... Will that "clear up" for me, with the projected Firmware update?
We do not know what the update will fix.
According to LG Germany LG wants to roll out a big "eARC update" in future.
Actually, LG planned to release this update in late 2019. But from the looks of things this has changed..
Probably because of the LPCM stuff.

Maybe this update will also adress some issues with ARC? But no one can say if your issues will be fixed in that update. I am not even sure if the TV is the issue in your case. Or if it is an issue with your AVR or with your settings. Maybe you do not even need a update to get everything to work.

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post #11622 of 12020 Old 01-14-2020, 01:21 PM
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has there been any reports by users watching there oleds 16 hrs a day(leaving tv on all day) without issues on new c9 sets? what is the preferred use of the tv, I read the oled c9 manual online and its not much info. if 16hrs a day too much is 8 hrs a day ok? Im retired and home all day


I just ordered a 77 c9...and just stumbled on this burn in topic....maybe I will cancel and get samsung

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post #11623 of 12020 Old 01-14-2020, 02:13 PM
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Originally Posted by torii View Post
has there been any reports by users watching there oleds 16 hrs a day(leaving tv on all day) without issues on new c9 sets? what is the preferred use of the tv, I read the oled c9 manual online and its not much info. if 16hrs a day too much is 8 hrs a day ok? Im retired and home all day


I just ordered a 77 c9...and just stumbled on this burn in topic....maybe I will cancel and get samsung


Forgive me I’m not a c9 owner but a c7 that gets over 10 a day with no issues.


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post #11624 of 12020 Old 01-14-2020, 03:44 PM
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Quote:
Originally Posted by torii View Post
has there been any reports by users watching there oleds 16 hrs a day(leaving tv on all day) without issues on new c9 sets? what is the preferred use of the tv, I read the oled c9 manual online and its not much info. if 16hrs a day too much is 8 hrs a day ok? Im retired and home all day


I just ordered a 77 c9...and just stumbled on this burn in topic....maybe I will cancel and get samsung
Cancel the order for the best TV made? I would not........


Looks like LG is covering more and more cases of burn in way after the warranty is up !........ <<< Click Here >>>
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post #11625 of 12020 Old 01-14-2020, 03:56 PM
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Originally Posted by torii View Post
has there been any reports by users watching there oleds 16 hrs a day(leaving tv on all day) without issues on new c9 sets? what is the preferred use of the tv, I read the oled c9 manual online and its not much info. if 16hrs a day too much is 8 hrs a day ok? Im retired and home all day


I just ordered a 77 c9...and just stumbled on this burn in topic....maybe I will cancel and get samsung


What are you watching in those 16 hours ?


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post #11626 of 12020 Old 01-14-2020, 04:04 PM
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Im really not watching anything as its just on to keep me company....but mainly foxsports or dvr of foodnetwork or colbert show. if Im not watching tv, wife watching hallmark

Power: Marantz sr7008, NAD C 275Bee x 2, Video: Oppo 103, Samsung 75un6300 LG oled c9 77
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post #11627 of 12020 Old 01-14-2020, 04:09 PM
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Im really not watching anything as its just on to keep me company....but mainly foxsports or dvr of foodnetwork or colbert show. if Im not watching tv, wife watching hallmark


As long as you vary content and keep oled light conservative you should be fine .


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post #11628 of 12020 Old 01-14-2020, 04:33 PM
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I bought tv from aafes military site and got the 4 yr warranty...ofc I hate aafes for anything customer related...order que in vendor shipping status so hopefully get in 10 days...never even thought about worrying what I used tv for...but I am excited for new tv

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post #11629 of 12020 Old 01-14-2020, 05:44 PM
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Originally Posted by Jrivero95 View Post
So I like both Sony A9G and LG E9 TVs but not sure which to get I currently have the Sony Z9D. And buying a different TV. I mostly watch 4k and 1080p movies (no cable at all) I also sometimes play games on my tv when I connect my PC hdmi to the tv so i can play with better sound system but i have a monitor i mostly play on. So what do you guys think. Sony A9G or LG E9
On this forum you will get buy the LG and on the Sony forum you will get buy the Sony. There is a reason in different shootouts these 2 TVs come is different order and very close, because they are both great TVs. I had a 77 A9G and 77 C9 in the house for a few weeks and went back and forth. Both were Calibrated via Calman and in the end if you don’t have them next to each it is hard to see any difference. The Sony has slightly better upscaling and under some extreme situations with unmatched frame rates the Sony does better in motion. To me the LG was better in HDR and especially DV.

You need to decide what subtle differences are more important to you. If DV, HDR and things like HDMI 2.1 are I important then LG, if the best possible upscaling and motion handling are important then go Sony. Whichever you get they are both great amazing TVs.

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post #11630 of 12020 Old 01-14-2020, 06:02 PM
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On this forum you will get buy the LG and on the Sony forum you will get buy the Sony. There is a reason in different shootouts these 2 TVs come is different order and very close, because they are both great TVs. I had a 77 A9G and 77 C9 in the house for a few weeks and went back and forth. Both were Calibrated via Calman and in the end if you don’t have them next to each it is hard to see any difference. The Sony has slightly better upscaling and under some extreme situations with unmatched frame rates the Sony does better in motion. To me the LG was better in HDR and especially DV.

You need to decide what subtle differences are more important to you. If DV, HDR and things like HDMI 2.1 are I important then LG, if the best possible upscaling and motion handling are important then go Sony. Whichever you get they are both great amazing TVs.
True that.

However, another consideration is *VALUE* in which case the LG is a clear winner over the Sony IMO.
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post #11631 of 12020 Old 01-14-2020, 10:35 PM
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Originally Posted by torii View Post
has there been any reports by users watching there oleds 16 hrs a day(leaving tv on all day) without issues on new c9 sets? what is the preferred use of the tv, I read the oled c9 manual online and its not much info. if 16hrs a day too much is 8 hrs a day ok? Im retired and home all day


I just ordered a 77 c9...and just stumbled on this burn in topic....maybe I will cancel and get samsung
I accidentally left my 65" C9 on a local news channel ( News 12 ) while away for a week . No burn in at all .
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post #11632 of 12020 Old 01-15-2020, 01:14 AM
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Quote:
Originally Posted by MeatChicken View Post
Regarding the Q2 earc Firmware update:
I have a few year old Pioneer VSX-8231 ARC (not eARC) capable receiver.
I hooked it up thru the eARC HDMI, & I notice that the sound from "some" (not all), sources, such as the TV's built in Netflix & Amazon apps, and a connected Roku, just "buzz", and don't seem to pass the audio, unless I switch the TV's audio setting to PCM, & then only get 2 channel, not 5.1 ...
** Is this the problem mentioned that a 2ndQ 2020 firmware update will / should "fix" , and will I then be able to set to bitstream or have to still keep in on PCM???
No, your problem probably is caused by the old Pioneer VSX-8231 receiver that does not support Dolby Digital Plus at all or if it does not via ARC but just via normal HDMI inputs. There are lots of receivers like this. The big eARC update has nothing to do with that - and it will not resolve your problem.


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Or many programmable remotes, such as a Harmony Remote.
True.

Quote:
Originally Posted by liberator72 View Post
In addition to this, the Service Menu/INSTART Menu is also password locked, but the password for this can be easily found online. However, it must be said that entering the Service Menu/INSTART Menu is a risk for users that do not know what they are doing once they get there. Changing values that shouldn't be changed within these menus could leave your TV not functioning as it should, so it is not recommended for the average user to enter just to see what's in there.
True.

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It is unfortunate that EU models do not have the usage counter within the User Menus the same way the US models do. It baffles me as to why this is the case.
Yes, it is mind-boggling!
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post #11633 of 12020 Old 01-15-2020, 01:59 AM
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I accidentally left my 65" C9 on a local news channel ( News 12 ) while away for a week . No burn in at all .
… and I thought I was forgetful?
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post #11634 of 12020 Old 01-15-2020, 02:43 AM
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Hello all,

I posted this on Reddit and was told to post it here as well.


I recently bought the 65 inch LG C9. It's been wonderful. I'm encountering some strange behavior and am wanting to understand it better. I was hoping some of you could provide some insight into what's causing the following:

I first noticed it watching the Blade Runner Final Cut UHD Blu Ray. In the opening scene of Los Angeles the screen started flickering a little bit. It's the best way I know to describe it. The brightness of the whole screen flashed higher rapid fire for a few seconds on and off. Even the black bars that aren't part of the movie frame, the whole screen flashed almost gray. You can still see everything, it's just washed out for that split second. I watched a good hour of the movie and this flickering was sporadic, it would only appear every now and then with no obvious commonalities. It wasn't random in the sense that it occurs in the same place in the movie every time, without fail. Everything else about the picture was pristine. I've played over a dozen other discs on my Sony UBP-X700 with flawless HDR and Dolby Vision performance. I've also played several 4K remuxes over my Shield TV Pro 2019, and the only other title that did it was Casino Royale in the dark torture scene toward the end.

I'll attempt to get a video of this happening, but until then here's all the info I know to give. If I'm missing anything please let me know:



Playing in HDR. I only use Cinema and Cinema Home, but it happened on all profiles.

Settings have been left mainly to default, but I've turned off all deblur and dejudder options, as well as MPEG and Noise reduction, etc. Turning them all back on made no difference.

I've tried multiple HDMI cords from different manufacturers, no change.

I've hooked the players up to the TV directly instead of going through my receiver, no change.

I've cycled through Dynamic contrast and Dynamic tone mapping, makes no difference if they're on or off.

I actually bought a second copy of the Blade Runner Final Cut UHD Blu Ray, no change.

I downloaded the remux of Blade Runner Final Cut played via Plex on Shield TV Pro, no change.



I was at my wits end with this, and then I lowered the contrast ONE point. From 100 to 99, and the flashing stopped. With the scenes in Blade Runner that flashed the most if I have Dynamic Tone Mapping Enabled I had to lower it to 98, but the flashing completely stopped. Lowering it to 99 also solved the flashing on Casino Royale. The hdr performance is seemingly flawless otherwise on my C9.



Does anyone have any idea what could be causing this? My gut's telling me it's not a defect in the TV so much as a quirk, but I really have no idea.



I've played HDR games on both PS4 Pro and Gamestream on the Shield TV 2019 flawlessly.

All Dolby Vision content has worked great as well, both from my Sony UBP-X700 and Shield TV Pro.

To recap:

The flashing/flickering has only occured on Blade Runner Final Cut at various points throughout the film, and Casino Royale in the super dark torture scene. (granted I haven't watched the whole movie so it may occur elsewhere, I haven't had time to check yet).

The flickering affects the whole screen, almost turns things gray it gets so bright, but only for split second bursts.

It's repeatable, it happens at the exact same moments every time regardless of the source.

Turning the contrast down from 100 to 99 or 98 makes it go away.



Any clue as to the cause?



Thanks!
Sounds something similar to what I'm experiencing with my C9. But I've go it with black panther 4k uhd and avengers infinity war. I get flashes in the black bars, I had this issue with 2 different c9's. May try notching the contrast down to 99 to see if that makes any difference. But I do prefer the picture with brightness 49, I find brightness 50 the picture looks abit washed out and blacks look elevated in hdr and dolby vision, compared to my panasonic oled I had. Sdr is fine though.
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post #11635 of 12020 Old 01-15-2020, 04:35 AM
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If I only use the C9's internal speakers, are those considered stereo 2.1?
The C9 has 3 amps, one for headphones (LR), one for tweeters (LR) and one for woofers (LR), but I am not sure that the C9 has bass management, crossover and LFE+LPF decoding the way soundbars or receivers have - the TV is declared as having 2.2 audio...

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If so, if my source media file have both 2.0 and multi-channel streams, should it be better to go with the 2.0 one?
The TV will use both types.

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Also, when I configured my TV's SDR settings I was on HDMI1 (in my Shield's menu). I made sure to Apply to All Inputs. But when I fired up the TV's built-in Netflix app, the custom settings (even the picture mode) did not carry over. Is this normal? Do I have to redo all those SDR settings again for built-in apps?
The TV uses different settings for SDR, HDR and Dolby Vision content. Maybe the Netflix app was showing HDR/DV content so your SDR settings did not apply.

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I'm watching Assassin's Creed now in Netflix with Dolby Atmos and AI Sound turned on in the TV settings. In Netflix, I have original (5.1) chosen for the movie. I'm having a hard time hearing the effects and dialogue even at high volume. This is the first time I've had issues watching Netflix movies. What am I doing wrong?
The Netflix app is notoriously buggy and iffy on audio. I have no idea.
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post #11636 of 12020 Old 01-15-2020, 05:35 AM
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I accidentally left my 65" C9 on a local news channel ( News 12 ) while away for a week . No burn in at all .
Be careful. You likely have suffered premature wear if there was any static content on the screen during that time.

There is no way to know how much of the pixels life was used up as the TV can compensate for awhile until no life is left over and you end up with the signs of burn in (or rather burn out).

Always best to protect the screen whenever possible. You cannot just display any content for any length of time and have no worries (like most can and do with LCD). That's not how this tech works.
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post #11637 of 12020 Old 01-15-2020, 05:55 AM
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Always best to protect the screen whenever possible. You cannot just display any content for any length of time and have no worries (like most can and do with LCD). That's not how this tech works.

what do you recommend for viewing habits?

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post #11638 of 12020 Old 01-15-2020, 06:01 AM
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what do you recommend for viewing habits?
Don't watch any channels with large static colors on the screen for long periods of time.

You need to vary up the content so all pixels degrade as equally as possible.

If you watched the same new channel all day it is only a matter of time before you'll see burn in. (Unless you don't care and will just throw the TV away at that point. Nothing lasts forever.)
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post #11639 of 12020 Old 01-15-2020, 06:19 AM
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Don't watch any channels with large static colors on the screen for long periods of time.

You need to vary up the content so all pixels degrade as equally as possible.

If you watched the same new channel all day it is only a matter of time before you'll see burn in. (Unless you don't care and will just throw the TV away at that point. Nothing lasts forever.)

Someone on this thread posted a zip file that contains jpg files of red, blue, green and white full screen images at varying "shades". I'm running that in a slide show mode to accelerate the "break-in" process in order to have the C9 calibrated.

That said, I personally use a conservative oled light setting of 30 and do not let the pattern run 24/7. I'm running perhaps as much as 10 hours a day, with 5 hours on followed by more than 5 hours off and then resuming. Of course, all of this could be interspersed/augmented with "normal" viewing content (movies, etc.)

I had a conversation with "D-Nice" who may perform my calibration. He asked me to let the C9 run 24/7 to which I told him I was/am reluctant to do.

Anyone care to chime in on best practice when it comes to accelerating the break in process (or attempting to)? In this context what I mean by "break in" is having the C9 readied for calibration.

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post #11640 of 12020 Old 01-15-2020, 06:21 AM
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Don't watch any channels with large static colors on the screen for long periods of time.

You need to vary up the content so all pixels degrade as equally as possible.

thanks, I never have owned an oled tv before. my delivery date is 23rd for 77 c9 so excited and trying to learn to do whats recommended. I read the tv has some built in safety that runs every 4 hrs...any info on this built in safety measure.


sounds like news and sports and talk shows all day isnt good idea....guess I will watch all that jazz in my office lol.

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