Originally Posted by BillP
I don't subscribe to Prime, but my Netflix app works just fine. Can you access your Netflix and Prime accounts using a different device (such as a BluRay player, Roku, Chromecast, etc)? The A9G has Chromecast built-in, so it should be easy to try to access Netflix through that using a smart phone or tablet, although I haven't tried it that way (unfortunately Chromecast doesn't support Prime). If you can't gain access these other ways, there must be a problem with your Netflix/Prime accounts. If you can access them with other devices, I would contact Sony support.
Edit: I assume you set up your internet access (ethernet or WiFi) with your new A9G?
Thanks for your input Bill. Strange yours is working and mine is not.
1 ) Yes I am 100% connected, wired to the internet with blazing speeds. Every other app that uses the internet on the TV works fine (YouTube, etc..)
2) Yes when using another device (iPhone/iPad/Desktop Computer) I can log into my netflix account fine. So its not Netflix.
3) And really, before I sign into Netflix, the app has to launch, lol so I can sign into Netflix on the TV, and I can't get it to that point. So for sure its not Netflix or my account. Lets say I didn't even have a account yet, I should be able to join Netflix on the TV app after it launches. But I can't get it to launch period.
When watching Netflix on my TV, I don't want to access the Netflix App through anything but the TV because I want Netflix to stream true 4k to the screen and my other devices won't do that.
So odd, I guess I got to contact Sony Support. (I also found a glitch I need to report anyway, in which I will warn others about in my next post.)
That said you helped me simply by letting me know your Netflix app works. I wanted to know if anyone was experiencing what I am is all. Its the same for the Amazon Prime app. (though I am not a member of that, the app should still launch).