2019 Sony A9G Master Series OLED Owner's Thread - Page 35 - AVS Forum | Home Theater Discussions And Reviews
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post #1021 of 2296 Old 06-30-2019, 12:44 PM
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Quote:
Originally Posted by JoelxD View Post
Thanks for your input Bill. Strange yours is working and mine is not.

1 ) Yes I am 100% connected, wired to the internet with blazing speeds. Every other app that uses the internet on the TV works fine (YouTube, etc..)
2) Yes when using another device (iPhone/iPad/Desktop Computer) I can log into my netflix account fine. So its not Netflix.
3) And really, before I sign into Netflix, the app has to launch, lol so I can sign into Netflix on the TV, and I can't get it to that point. So for sure its not Netflix or my account. Lets say I didn't even have a account yet, I should be able to join Netflix on the TV app after it launches. But I can't get it to launch period.

When watching Netflix on my TV, I don't want to access the Netflix App through anything but the TV because I want Netflix to stream true 4k to the screen and my other devices won't do that.

So odd, I guess I got to contact Sony Support. (I also found a glitch I need to report anyway, in which I will warn others about in my next post.)

That said you helped me simply by letting me know your Netflix app works. I wanted to know if anyone was experiencing what I am is all. Its the same for the Amazon Prime app. (though I am not a member of that, the app should still launch).
Have you tried going into the A9G's Settings menu to the Apps section and then scroll down to Netflix, it's quite a ways down. There, clear cache and data, click Force stop and even Disable, reboot display then Enable. It might help, or it might not.

You could also try going to the Netflix site and "signing out" on your devices.
https://www.netflix.com/ManageDevices
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post #1022 of 2296 Old 06-30-2019, 01:34 PM
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Agreed

Quote:
Originally Posted by sd13 View Post
Big shout out to @jrref for calibrating my 65” a9g. My set looks even more immaculate now. My out of the box numbers were actually pretty accurate, and rtings must’ve gotten a bad panel in their review. Peak brightness also much brighter than what rtings found, and similar to what you would find on the A9f (650 10% and 700 2%).
I placed my 65" A9G side by side against my Q90R running Aquaman (4K HDR10) in the dark, and the A9G had the superior dynamic range; specifically, from black to bright the A9G was superior as the Q90R had the brighter specular highlight but all blacks were lifted so I wasn't getting the same dynamic range. This higher range makes the A9G pop more due to the perceived brightness in a dark room. I'll try this test in a completely lit room but I venture to guess that the Q90R specular highlights will probably look brighter.
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post #1023 of 2296 Old 06-30-2019, 01:55 PM
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Quote:
Originally Posted by JoelxD View Post
Thanks for your input Bill. Strange yours is working and mine is not.

1 ) Yes I am 100% connected, wired to the internet with blazing speeds. Every other app that uses the internet on the TV works fine (YouTube, etc..)
2) Yes when using another device (iPhone/iPad/Desktop Computer) I can log into my netflix account fine. So its not Netflix.
3) And really, before I sign into Netflix, the app has to launch, lol so I can sign into Netflix on the TV, and I can't get it to that point. So for sure its not Netflix or my account. Lets say I didn't even have a account yet, I should be able to join Netflix on the TV app after it launches. But I can't get it to launch period.

When watching Netflix on my TV, I don't want to access the Netflix App through anything but the TV because I want Netflix to stream true 4k to the screen and my other devices won't do that.

So odd, I guess I got to contact Sony Support. (I also found a glitch I need to report anyway, in which I will warn others about in my next post.)

That said you helped me simply by letting me know your Netflix app works. I wanted to know if anyone was experiencing what I am is all. Its the same for the Amazon Prime app. (though I am not a member of that, the app should still launch).
Both my Netflix and Prime apps worked with no issues as well - watched a few movies on both so far

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post #1024 of 2296 Old 06-30-2019, 02:04 PM - Thread Starter
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What’s everyone using for motion? On the A8F I used custom, 3 and low. Seems they changed the slider and 1 and low work well. I like some smoothing, just not too much.

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post #1025 of 2296 Old 06-30-2019, 02:12 PM
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Quote:
Originally Posted by gadgtfreek View Post
What’s everyone using for motion? On the A8F I used custom, 3 and low. Seems they changed the slider and 1 and low work well. I like some smoothing, just not too much.


I’m using motionflow custom. Smoothness on 1, clearness on low, cinemotion on auto. Motion is fantastic.
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post #1026 of 2296 Old 06-30-2019, 02:20 PM - Thread Starter
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Quote:
Originally Posted by sd13 View Post
I’m using motionflow custom. Smoothness on 1, clearness on low, cinemotion on auto. Motion is fantastic.
That’s how mine was setup by Jrref. Looks to be similar to the older settings on the A8F and A1E. Probably gives you the 650 lines of motion or whatever with minimal smoothing.
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post #1027 of 2296 Old 06-30-2019, 02:27 PM
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Quote:
Originally Posted by Keenan View Post
Have you tried going into the A9G's Settings menu to the Apps section and then scroll down to Netflix, it's quite a ways down. There, clear cache and data, click Force stop and even Disable, reboot display then Enable. It might help, or it might not.

You could also try going to the Netflix site and "signing out" on your devices.
https://www.netflix.com/ManageDevices
Hey, Keenan, thanks for this info. Oddly, I did indeed do as you said, but I did it all without turning my TV off and and on while Netflix was disabled. I did everything as listed but turned my tv off and back on afterwards.

So when reading your list, I seen you said to turn off tv after disabling BUT BEFORE enabling. I did that and VIOLA brother !! Netflix working now. I also did this with Prime and its app is working as well. So thank you very much !

Anyone else with same issue of Netflix app or any other app not working, do this, IN THIS ORDER:

1 - Settings-->Apps-->insert troubled app here
2 - Force Stop, then Clear Data, then Clear Cache, then Disable.
3 - Exit back out to normal tv mode. Turn TV off and unplug from outlet and wait a few seconds.
4 - Plug tv back into outlet then turn tv on. Wait for boot-up.
5 - Go back to: Settings-->Apps-->insert troubled app here
6 - Click on "Enable".

App should work fine now.

Thanks again everyone for your help.
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post #1028 of 2296 Old 06-30-2019, 02:28 PM
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post #1029 of 2296 Old 06-30-2019, 02:29 PM
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Quote:
Originally Posted by gadgtfreek View Post
What’s everyone using for motion? On the A8F I used custom, 3 and low. Seems they changed the slider and 1 and low work well. I like some smoothing, just not too much.

I'm also using smoothness on 1, clearness low, and Cinemotion on Auto. Smoothness on 1 mostly eliminates stuttering without introducing noticeable DSE or other artifacts. I'm very impressed with motion on the A9G, and with smoothness set to 1, 24p motion is better than on my X930E and virtually identical to that of my GT50 plasma, which I had considered to be the gold standard in motion. For all of the complaints I had read about OLED motion, the A9G is extremely impressive.
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post #1030 of 2296 Old 06-30-2019, 02:38 PM - Thread Starter
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Originally Posted by JD23 View Post
I'm also using smoothness on 1, clearness low, and Cinemotion on Auto. Smoothness on 1 mostly eliminates stuttering without introducing noticeable DSE or other artifacts. I'm very impressed with motion on the A9G, and with smoothness set to 1, 24p motion is better than on my X930E and virtually identical to that of my GT50 plasma, which I had considered to be the gold standard in motion. For all of the complaints I had read about OLED motion, the A9G is extremely impressive.
Sony’s motion flow is the gold standard imo. Lgs trumotion was pretty rough at times, but I think they have improved.
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post #1031 of 2296 Old 06-30-2019, 02:49 PM
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Glad to hear the comments on motion. The one thing i don’t like about my LG besides my poor banding is the panning in movies can be pretty brutal on my eyes compared to my plasma. The motion controls create artifacts and bad SOE. Sounds like the sony is a step up in that regard

I’ll try what you guys are doing, it sounds minimal enough that i’ll probably like it.
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post #1032 of 2296 Old 06-30-2019, 02:56 PM
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Hi, I thought I’d post this over here as well to get some opinions on some picture artifacts I’m seeing on my A9G. It’s only on select scenes but here is an example of what I’m talking about. Ore: This is with the settings for both Digital noise reduction & smooth gradation on “High”. Notice the sunglasses on the right side facing you anatomically, notice the noise artifacts in the center of her glasses. I’m hoping after a proper calibration this can be illuminated altogether. This is from the movie “Ultraviolet” in case you want to check it out for yourself. Let me what you think, thx.
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post #1033 of 2296 Old 06-30-2019, 03:33 PM - Thread Starter
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Don’t use NR and keep SG on low.
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post #1034 of 2296 Old 06-30-2019, 04:00 PM
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Quote:
Originally Posted by gadgtfreek View Post
What’s everyone using for motion? On the A8F I used custom, 3 and low. Seems they changed the slider and 1 and low work well. I like some smoothing, just not too much.
Stick with 1 and low,imo.

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post #1035 of 2296 Old 06-30-2019, 05:35 PM
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Interesting. I have everything set to off for motion. But I also turn off 24p on my BD player because I think pans look weird - but it’s all subjective, I guess.


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post #1036 of 2296 Old 06-30-2019, 06:08 PM
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Quote:
Originally Posted by gadgtfreek View Post
Don’️t use NR and keep SG on low.
Hi, with the settings changed to what you just said, Random Noise Reduction & Digital Noise Reduction to “OFF” the picture look to “noisy” see images below for reference. It has what looks like white noise in the picture. Any idea what’s causing that? Is this just because of the way the director filmed it? Reference the TV Series “Star Trek Discovery” and you can clearly see for yourself what I’m talking about.

PS: I notice if I select RNR & DNR to “Medium” it works well while not loosing any details in the picture. DNR I noticed isn’t as noticeable as RNR or SG. Please share your thoughts. Thx
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post #1037 of 2296 Old 06-30-2019, 06:33 PM
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Hi,

My Sony sits on my Klipsch center channel. The stand is this one, very easy to put together and looks nice:

https://www.bestbuy.com/site/insigni...?skuId=4285300
Thank You
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Originally Posted by RadTech51 View Post
Hi, I thought I’d post this over here as well to get some opinions on some picture artifacts I’m seeing on my A9G. It’s only on select scenes but here is an example of what I’m talking about. Ore: This is with the settings for both Digital noise reduction & smooth gradation on “High”. Notice the sunglasses on the right side facing you anatomically, notice the noise artifacts in the center of her glasses. I’m hoping after a proper calibration this can be illuminated altogether. This is from the movie “Ultraviolet” in case you want to check it out for yourself. Let me what you think, thx.
SG on High would kill all the fine details. Do not use more than Low, if needed it.

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post #1039 of 2296 Old 06-30-2019, 09:30 PM
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Quote:
Originally Posted by enricoclaudio View Post
Quote:
Originally Posted by RadTech51 View Post
Hi, I thought I’️d post this over here as well to get some opinions on some picture artifacts I’️m seeing on my A9G. It’️s only on select scenes but here is an example of what I’️m talking about. Ore: This is with the settings for both Digital noise reduction & smooth gradation on “High”. Notice the sunglasses on the right side facing you anatomically, notice the noise artifacts in the center of her glasses. I’️m hoping after a proper calibration this can be illuminated altogether. This is from the movie “Ultraviolet” in case you want to check it out for yourself. Let me what you think, thx.
SG on High would kill all the fine details. Do not use more than Low, if needed it.
Again I noticed if I select RNR & DNR to “Medium” it works well while not loosing any details in the picture. DNR I noticed isn’t as noticeable as RNR. As for SG it really helps to reduce banding. Pictures below for reference.

PS: Watch Star Trek Discovery for a good example as to why you need to use RNR.
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post #1040 of 2296 Old 06-30-2019, 11:27 PM
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Originally Posted by RadTech51 View Post
Hi, with the settings changed to what you just said, Random Noise Reduction & Digital Noise Reduction to “OFF” the picture look to “noisy” see images below for reference. It has what looks like white noise in the picture. Any idea what’s causing that? Is this just because of the way the director filmed it? Reference the TV Series “Star Trek Discovery” and you can clearly see for yourself what I’m talking about.

PS: I notice if I select RNR & DNR to “Medium” it works well while not loosing any details in the picture. DNR I noticed isn’t as noticeable as RNR or SG. Please share your thoughts. Thx


Whats the source your using? It could be a bad encode, low files size, could be the way it was originally screened.

Maybe go check it with the Grand Tour in 4k on Amazon. There is no grain on that in the screenshots I just checked.
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post #1041 of 2296 Old 07-01-2019, 05:28 AM - Thread Starter
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Ive been watching the 1080p downloaded version of Discovery and it looks phenomenal. Being a streaming program, there are a lot of factors.
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post #1042 of 2296 Old 07-01-2019, 05:33 AM
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Dear friends,

I just bought the AG9. Can anyone please provide a table of calibration settings?
I will highly appreciate it!
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post #1043 of 2296 Old 07-01-2019, 05:38 AM
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Dear friends,

I just bought the AG9. Can anyone please provide a table of calibration settings?
I will highly appreciate it!
You are not going to find that on AVS since calibration settings can't be copied from set to set. If you are not calibrating, switch to Custom picture mode, set peak luminance to High, adjust the brightness and motion settings to your preference and enjoy your set. There is not much more to do.

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post #1044 of 2296 Old 07-01-2019, 06:22 AM
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Quote:
Originally Posted by RadTech51 View Post
Hi, I thought I’d post this over here as well to get some opinions on some picture artifacts I’m seeing on my A9G. It’s only on select scenes but here is an example of what I’m talking about. Ore: This is with the settings for both Digital noise reduction & smooth gradation on “High”. Notice the sunglasses on the right side facing you anatomically, notice the noise artifacts in the center of her glasses. I’m hoping after a proper calibration this can be illuminated altogether. This is from the movie “Ultraviolet” in case you want to check it out for yourself. Let me what you think, thx.
Assuming that your source is good, are you in custom picture mode and are hdmi inputs set to “enhanced”?

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post #1045 of 2296 Old 07-01-2019, 07:30 AM
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that sounds terrible
It is not just the 300 pounds, it is also the weirdness of trying to grip the TV even though it has handles......

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Just received my 77 today. Looks like I won the panel lottery best I can tell so far. Best picture I’ve seen in my home and I have owed quite a few TVs. Very happy so far!
Most people win the panel lottery, probably about 97% or more without any prior testing or money spent. Even Jeff says <<<Click Here >>> that no panel is perfect as most panels will have tinting and other anomalies........I mean the guy who posted his pictures was really concerned and you have a pro saying that is normal, picture of the TV in question <<< Click Here >>>. When people talk about the panel lottery, many are looking for a perfect TV, well even the pros will tell you it does not exist from side to side and top to bottom unless per-say you got the bad one...lol.


--Being a winner of the panel lottery is not dictated by your grey scale slides, it is dictated by what you see in content, no issues in content you won the panel lottery and 97% of the time this is the case and that is why when you walk thru Best Buy you do not see a mile of returned TV's.......
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Last edited by Cleveland Plasma; 07-01-2019 at 07:38 AM.
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post #1046 of 2296 Old 07-01-2019, 08:12 AM
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Hi, I thought I&#226;€&#x2122;&#xfe0f;d post this over here as well to get some opinions on some picture artifacts I&#226;€&#x2122;&#xfe0f;m seeing on my A9G. It&#226;€&#x2122;&#xfe0f;s only on select scenes but here is an example of what I&#226;€&#x2122;&#xfe0f;m talking about. Ore: This is with the settings for both Digital noise reduction & smooth gradation on &#226;€œHigh&#226;€&#194;&#194;. Notice the sunglasses on the right side facing you anatomically, notice the noise artifacts in the center of her glasses. I&#226;€&#x2122;&#xfe0f;m hoping after a proper calibration this can be illuminated altogether. This is from the movie &#226;€œUltraviolet&#226;€&#194;&#194; in case you want to check it out for yourself. Let me what you think, thx.
Assuming that your source is good, are you in custom picture mode and are hdmi inputs set to &#226;€œenhanced&#226;€&#194;&#194;?
The source is always in question I guess because I have no way of knowing what type of comprehension format Apple is using to save the movie it the cloud. Most of what I watch is online streaming from the 4K Apple TV. Amazon & HBO as well all streaming through the Apple TV. I can try streaming Netflix directly through the built-in TV app and see if it changes anything but my guess is it won’t. I think what I’m looking at is digital compression noise made worse also by poor quality scanning. The poor compression is most likely to save space in the cloud.

And yes to your question about the Enhanced HDMI format and Custom Picture mode.

Update: I just tried downloading an episode of Star Trek Discovery to my iPad and then I used AirPlay to stream the TV episode directly to the A9G, it didn’t make any difference. My guess is it’s the built in compression Apple uses to store the video files. Also depending upon the way the movie was filmed can exasperate the artifacts.

PS: If anyone has an 4K Apple TV they can test this on I’d appreciate it. Thx

 

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Last edited by RadTech51; 07-01-2019 at 08:36 AM.
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post #1047 of 2296 Old 07-01-2019, 08:45 AM
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Ive been watching the 1080p downloaded version of Discovery and it looks phenomenal. Being a streaming program, there are a lot of factors.
Can you tell me where you got the 1080p download of Discovery and through what source did you sent the signal to the A9G? I can use the same setup to test mine. Thx

 

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post #1048 of 2296 Old 07-01-2019, 08:49 AM
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Hi, with the settings changed to what you just said, Random Noise Reduction & Digital Noise Reduction to &#226;€œOFF&#226;€ the picture look to &#226;€œnoisy&#226;€ see images below for reference. It has what looks like white noise in the picture. Any idea what&#226;€&#x2122;&#xfe0f;s causing that? Is this just because of the way the director filmed it? Reference the TV Series &#226;€œStar Trek Discovery&#226;€ and you can clearly see for yourself what I&#226;€&#x2122;&#xfe0f;m talking about.

PS: I notice if I select RNR & DNR to &#226;€œMedium&#226;€ it works well while not loosing any details in the picture. DNR I noticed isn&#226;€&#x2122;&#xfe0f;t as noticeable as RNR or SG. Please share your thoughts. Thx


Whats the source your using? It could be a bad encode, low files size, could be the way it was originally screened.

Maybe go check it with the Grand Tour in 4k on Amazon. There is no grain on that in the screenshots I just checked.
I’m using a 4K Apple TV. I’ll check out the Grand Tour on Amazon and get back to you. Also what source are you getting your 4K Amazon stream through? Amazon fire stick? Apple TV? Through the A9G? Etc?

 

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post #1049 of 2296 Old 07-01-2019, 09:27 AM
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First off- take the ATV4K out of Dolby Vision. Set it to 4K 60Hz SDR with either 4.0.0 or 4.4.4. Then go and turn on match for both range and frame.. After doing that go to the settings where you can run the HDMI (cable) test to see if your cable is good enough to pass Dolby Vision. If that passes then your cable is OK. But in the end leave your ATV4K on the settings above as the ATV4K will switch to HDR or DV automatically when you are playing that content.
I don't want to assume so I'll ask- did you turn on "enhanced" for the HDMI input on the A9G that you have the ATV4K hooked to. I don't know if all the HDMI inputs on the A9G are full bandwidth or not as you will have to check the specs. I think they are but not sure..
Gerry
Yes this is good advice: you don't want to set ATV4K to "Dolby Vision" because then it will force all output into DV, which is not always good so you want ATV4K to match and output the content in its native format and let the A9G do its magic with 4K HDR material (way way better than what ATV4K can do).

Last edited by 8KCRT; 07-01-2019 at 09:29 AM. Reason: clarity
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post #1050 of 2296 Old 07-01-2019, 09:34 AM
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The source is always in question I guess because I have no way of knowing what type of comprehension format Apple is using to save the movie it the cloud. Most of what I watch is online streaming from the 4K Apple TV. Amazon & HBO as well all streaming through the Apple TV. I can try streaming Netflix directly through the built-in TV app and see if it changes anything but my guess is it won’t. I think what I’m looking at is digital compression noise made worse also by poor quality scanning. The poor compression is most likely to save space in the cloud.

And yes to your question about the Enhanced HDMI format and Custom Picture mode.

Update: I just tried downloading an episode of Star Trek Discovery to my iPad and then I used AirPlay to stream the TV episode directly to the A9G, it didn’t make any difference. My guess is it’s the built in compression Apple uses to store the video files. Also depending upon the way the movie was filmed can exasperate the artifacts.

PS: If anyone has an 4K Apple TV they can test this on I’d appreciate it. Thx
ATV4K raises its compression to match your bandwidth, do you have consistently high download speeds?
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