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Join Date: Nov 2000
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I don’t think I’d make a generalized statement about any company’s customer service based on one poster. He’s already had one unit replaced which wouldn’t have happened if the customer service was as poor as claimed. When the same customer asks for yet another replacement on a new unit, you can’t blame a company for hesitating. We may not know the entire story. I also can’t help but noticing that he claimed his Panasonic was sub-par too. Hmm, that’s a lot of ‘bad luck’.
This is not to say the poster may be incorrect, but I’d like to hear both sides.
Current displays- LG 65C9, LG 77G7, LG 65B6