Be aware of Green Tinting on OLEDs with even light usage... - AVS Forum | Home Theater Discussions And Reviews
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post #1 of 7 Old 01-12-2020, 08:37 AM - Thread Starter
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Be aware of Green Tinting on OLEDs with even light usage...

I see common logo burn in and normal flaws such as banding discussed, but imagine a green blob on your 1 year old 77" $5K TV set. You should strongly consider a warranty. Larger sizes will be going LCD for a while, especially when the Vizio PX 85" may well be close to OLED quality at a fraction of the cost, yet much brighter. Here is a common recent thread from CNET-

What is the problem with LG OLED TV?
by mike_21388_2006 | March 1, 2019 12:04 PM PST
We recently started to notice on our LG OLED55B6P that the color yellow in the middle of the screen shows up as highlighter green. As it moves to the edges the color is yellow as it should but green in the middle. Today on certain color backgrounds there are black squiggly lines that appear in the middle. When I pull up a blank yellow/orange/blue screen you can clearly see that the TV is normal in the corners and is off color in the middle with black portions all through out the middle of the TV. Is this screen burn or a different issue?

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That's not good.
by R. Proffitt Forum moderator | March 1, 2019 12:10 PM PST
Make the call and hope it's in warranty. Let the tech diagnose it but to me it sounds like a panel issue.

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Green screen
by Lovedarts64 | August 29, 2019 7:32 AM PDT
My lg oled is 13 months old and has a green mist down the middle of the screen it's a common problem of you look on forum sights lg said it was out of one year warranty so couldn't do anything about it we need to start making a noise about this fault then maybe they will repair them

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And a good reason to get longer warranties.
by R. Proffitt Forum moderator | August 29, 2019 10:00 AM PDT
As to noise, maybe some Social Media campaign. You first?

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Green Screen Haze or Tint in Center 2/3rds of TV
by igrantjr | September 4, 2019 7:24 PM PDT
My LG OLED TV developed a green screen haze in the center of the TV which covers 2/3 of the screen from the center out. The TV is a little over 18 months old. Looking for a solution if anyone can provide any assistance.

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Post in more places.
by R. Proffitt Forum moderator | September 4, 2019 9:15 PM PDT
Try Rtings and AVS Forum too.

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Agreed
by Pepe7 | November 7, 2019 11:15 AM PST
Another way to extend a product warranty is to purchase using an American Express card. Their terms on this will be changing somewhat in 2020, but should still generally apply to go past the standard 1 yr manufacturer warranty.

YMMV

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Costco?
by R. Proffitt Forum moderator | November 7, 2019 1:34 PM PST
I haven't checked Costco's policies this year. Bueller?

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They modified it a little
by Pepe7 | November 9, 2019 7:45 AM PST
Still, it is pretty good, especially if someone were to utilize their credit card too. See here:

https://www.costco.com/concierge-two...-warranty.html

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Thanks for this.
by R. Proffitt Forum moderator | November 9, 2019 8:23 AM PST
I've lost count of folk that flame on about failures in year 2.

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#MeToo
by 29054933082431736866015974547808 | November 29, 2019 3:50 PM PST
My LG OLED55C7V has just developed the dreaded green shadow. We bought it 2 years ago at Curry’s. I going through my emails as I remember premium TVs having 5 year guarantees but can’t find a single detail on my specific guarantee Sad

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Search Wayback Machine for proof of guarantee
by Expi1 | December 2, 2019 11:58 AM PST
I had the same issue with LG - OLED55C6V . Try using wayback machine, search Currys website around the date you purchased your tv. Then send an email to Currys customer service along with any links you find along with your receipt.

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LG OLED 65B6P: Green Mist in Screen Center
by Kershawbc | December 15, 2019 2:51 PM PST
Does LG take responsibility for this problem?

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LG repair process
by cfischer1982 | December 26, 2019 6:54 AM PST
The same green blob issue happened to me in Jan. 2019. I called and had to send proof of purchase and pictures of the problem. I was informed a repair man was going to diagnose it from my local area. I was contacted and had someone come out about two weeks later who advised I needed a new panel. I was given the run around by the repair shop and LG for about a month and a half. I was told by the repair shop that LG is notoriously difficult to work with and the panel was on order. I contacted LG and they gave me a different repair company this time. I called them and sent them a picture of the issue and told them that someone all ready came out to look at it and was told I needed a new panel. They agreed by looking at the pictures and ordered the panel. I finally got the new panel installed on the old backing of the TV in May. This fixed the problem until now. It is December and the same issue is happening in the same exact spots as before. I just contacted LG and they told me they will have an OLED specialist contact me in 3-5 days. This is seriously frustating considering the TV was $3k. The new panel is only 7 months of light usage. Hopefully LG will stand behind there product again.
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post #2 of 7 Old 01-12-2020, 02:14 PM
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I wonder if this could pertain to sunlight exposure? Apparently you’re not supposed to have direct sunlight beaming onto the screen. It actually creates weird patterns while the TV is off and there has been reports of it affecting screens.


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post #3 of 7 Old 01-14-2020, 09:19 PM
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Quote:
Originally Posted by Grimbor View Post
Larger sizes will be going LCD for a while, especially when the Vizio PX 85" may well be close to OLED quality at a fraction of the cost, yet much brighter.
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post #4 of 7 Old 01-15-2020, 12:09 AM
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My oled 55B6 developed the green blob and in my case LG is giving me a prorated amount because they don’t have any replacement panels for my particular model nor do they have an eta for arrival. Let’s just say it will be a very long time before I buy another oled. For now I’m replacing the tv with a TCL 65R615 I bought from Best Buy for $425 as a placeholder for the 2020 Sony either X950H or X900H(whichever has hdmi 2.1 and 4K 120hz).
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post #5 of 7 Old 01-15-2020, 09:51 AM
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Quote:
Originally Posted by mvlbr View Post
My oled 55B6 developed the green blob and in my case LG is giving me a prorated amount because they don’t have any replacement panels for my particular model nor do they have an eta for arrival. Let’s just say it will be a very long time before I buy another oled. For now I’m replacing the tv with a TCL 65R615 I bought from Best Buy for $425 as a placeholder for the 2020 Sony either X950H or X900H(whichever has hdmi 2.1 and 4K 120hz).
Did you have an extended warranty with them? Because, if not, that sounds pretty solid to me; I've been told to "stuff it" by other manufactures, so a prorated refund would all but guarantee that I'd buy another OLED from LG. Sony didn't even want to give me the light of day with a Z9D.
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post #6 of 7 Old 01-15-2020, 10:04 AM
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the b6 is almost 4 yrs old...but still that sucks

Power: Marantz sr7008, NAD C 275Bee x 2, Video: Oppo 103, Samsung 75un6300 LG oled c9 77
Speakers: Focal aria 948, Focal cc900, Klipsch synergy KSF 10.5, Magnepan LRS, Audioengine A2+
Subs: Rythmik FV25HP, Rythmik FV15HP, Velodyne HGS 12, Velodyne VA1512
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post #7 of 7 Old 01-15-2020, 10:43 AM
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I bought the tv at the end of January of 2017 while being told by employees at Best Buy that this tv would not get burn in like plasma. If I had known that it was going to develop burn in and an unexplainable green blob in the center I would have not bought it regardless of how swell LG is in prorating a tv that I had paid over $1900 with a 2 year warranty from Best Buy . Btw my tv developed these issues at the 2.5 year mark didn’t purchase a longer warranty because I figured if goes past a year without issues I should be in the clear (wasn’t the case). Learned my lesson to buy the 5 year warranty and OLEDs are for people who don’t watch tv with static images. For my viewing habits this tv is definitely a no go especially now with a toddler who loves Disney Jr it’s definitely going to be lcd from here on. If this were a bedroom tv it probably would have been better but I can’t justify its price for the little viewing I do in the bedroom so in my case I would rather have a really good lcd in the living room than an awesome oled in the bedroom.
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