Join Date: Nov 2004
Location: Pacific Northwest
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Hard Drive Failure or Something Else?
<sigh> So, it finally happened: the internal drive on our first 3T Moxi seems to have failed. It comes as no surprise -- it's been in heavy use since 6/2010 & I've known there were issues with the hard drive for many months now. My plan was to replace the drive before it failed, but everything else has been a higher priority, so my bad.
Now I'm in crisis, but before I spend the money to buy a new drive, I'm not sure that the internal HDD is the only problem because this failure is different than what happened in when the internal drive in the other 3T Moxi failed, so will appreciate opinions.
The Moxi was working normally last night. This afternoon, I noticed it was completely dark. Yikes. I hit the reset button, nothing happened, so then I pulled the power plug. When I plugged it back in, it seemed to start quasi-normally, but all channel logos were gone in the EPG and in completed recordings . . . just the channel numbers survived. Of course, some recordings were missing as well, but I couldn't tell right away where they were missing from since there's an external drive hooked up as well.
The second thing I noticed was that only 2% of my recording space was used. I knew that was wrong -- I didn't pay attention last night, but that Moxi is always somewhere in the 70-75% full range.
I hit the reset button, and the Moxi rebooted. The space changed to 48% full, some recordings reappeared & others remained missing, but the channel logos were still missing. I spent some time writing down my Series watching things that were most important.
I then disconnected the external drive and discovered that the internal hard drive dumped all shows recorded there.
But what about the channel logos disappearing? Would a failed internal HDD explain that?
And to add insult to injury, after scrambling to schedule things that were set to record tonight on the other Moxi in case this one really died it a big way, we're having a cable outage. Gotta love TWC . . . NOT!
I'll appreciate any thoughts on whether the HD failing would explain the logos that disappeared today as well.