Just got off the phone with Moxi/Arris customer support and they said the following:
1. You will be able to make modifications to your online Moxi accoutnt as needed but will NOT be able to create a new account. So if you buy/get another box that isn't already part of your account, you will not be able to pair it with the Arris servers.
2. Fresh OS download will be available should it still be needed. The same servers that do the online scheduling and account management also host the Moxi OS. No plans to disable this server.
3. Moxi OS is not tied up to the Moxi box ID or MAC address. Your recorded programs are due to the required DRM (Digital Management Rights), so recordings are not portable or transferrable. So if you swap two HD with recorded programs into different Moxi's, you're out of luck. You'll get the classic DRM violation message or could have your system wiped out(???).
4. Now about cloning...
Cloning is not supported by Arris and as said, its not something they can comment on...but should work if done on the same box. You clone your current working drive today and can place it in the same Moxi place later when needed. You cannot clone Moxi #1
drive and place it in Moxi #2
due to the DRM issues mentioned above. Your recordings are 'physically' tied to your particular Moxi they were made from.
5. MPEG-4 is not supported on Moxi as expected so newer SD/HD cable channels that use it will not show up on the Moxi program menu. It only supports MPEG-2.
6. Hush-hush-and-unsubstantiated rumor has it that Rovi, that just bought Tivo will phase out the Tivo's just like Arris did to Moxi. Only cable companies will be the only ones to rent cable boxes. Apparently, customers having their own boxes is frowned upon by upper management. I wouldn't be surprised if cable companies had a hand in this decision as its more customers for them. It'd be a great windfall for them for their are tens of millions of Tivo's out there.
7. Arris didn't push out a global newer software verison .10 back in 2010 like i have (which supports Simulscript) as it would have required a complete wipeout of your recordings. Default version if .9 like you all have. Version .10 is backward compatible with .9 so should I should be OK should i move to another part of the country with a different cable company.
8. If you have a NAS, like me, you can set aside part of its drive capacity to record HD programs via USB 2.0 from the Moxi. It will appear to the Moxi as one logical drive. So if you have a 1TB internal and set aside 2TB from your NAS, then Moxi will see a 3TB drive with no way of knowing which drive houses the OS or your recorded programs. Moxi's USB 2.0 rated at 480Mbit/s is plenty adequate as your HD cable feed is compressed to 20Mbit/s (if not less to accomodate even more channels for the same bandwidth). Your high quality Bluray movie is often compressed at 30-40Mbit/s. I believe the maximum supported the Bluray spec is 50Mbits/s.
9. Moxi customer service is well aware of this forum but Arris forbids them to interact with us ... but I asked the nice fella to chime in anonymously at home when he can. He wasn't oppsed to the idea
10. I repeat ... cloning your drive should work just fine, though not officially tested and supported by Moxi/Arris
That's all i can remember for now ... please send in your requests as well and share them here for everyone to see. They are very nice and responsive group of people.