iView-3500STB Tuner & DVR Owners Thread - Page 158 - AVS Forum | Home Theater Discussions And Reviews
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post #4711 of 5445 Old 07-21-2016, 08:18 PM
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It's a minor thing; but over the weekend I was able to bring my 3200 remote and 3500 remote together to test on the same box. Turns out both remotes use the same codes, so they can be used interchangeably. I suspected as much because iView sent me 3500 firmware when I complained about bugs in the 3200 firmware and the 3500 firmware worked with the 3200 remote (didn't fix the bugs though), but I wasn't certain until I got to try both remotes in the same room. That means 3200 owners can upgrade to the larger, nicer 3500 remote without having to load new firmware.

IMO this is one thing iView has done right. I wish Mediasonic had done this with the Homeworx STBs and remotes, instead of having two different remotes with different code sets. You shouldn't have to cross-flash "illegal" firmware onto your box just to use a nicer remote.
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post #4712 of 5445 Old 08-14-2016, 05:44 PM
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Hey guys,

I was messing with my menus and trying to look for an audio delay menu and accidentally changed one of the video settings. I must have changed it to PAL or something before now my TV won't display any video and I get an incompatible video signal error on my TV.

Does anyone have any suggestions? Maybe if someone has the remote sequence for the factory reset option that would work?

If someone would be so kind as to post that I think it would work.

Thank you.
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post #4713 of 5445 Old 08-15-2016, 10:18 AM
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If you're using (or can temporarily use) HDMI or component video, try the HDMI button on the remote.
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post #4714 of 5445 Old 08-21-2016, 06:00 PM
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One problem iView users are likely to encounter more and more is transferring recordings between 7802 and 7816 boxes. The firmware for the two SoC chips uses a slightly different format, rendering the recordings incompatible.

However, I just tested the trick of changing the file extension from .mts to .ts. This trick is usually employed to restore DD 5.1 to recordings, but it also renders 7802 recordings playable on a 7816 box. Specifically, SD recordings made on an iView 3200 were playable on an old HW-150 running iView V13 firmware.

Renamed HD recordings played also, but were not really watchable as the audio and video kept pausing (as if the 7816 couldn't quite decode the 7802 recordings in real time).

Update: I've confirmed that SD recordings with renamed extensions play in both directions: 7802 on a 7816 box, and vice versa.

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post #4715 of 5445 Old 08-29-2016, 10:50 AM
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Trouble finding all channels

I got a iView 3500STBII for my daughter to use in her dorm room because the TV she had didn't accept Clear QAM. After a channel scan, she gets about 60 of the 102 channels. We tried to upgrade to the 1510-1 and 1510-2 firmware versions (not sure what the difference is). After channels scans, we still have the same problem.

Here is information about the system:

Model: iView-3500STBII
SW Version: 20151006V5.0
HW Version: 78021237836650

Any ideas of what the problem might be? Thanks.
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post #4716 of 5445 Old 08-29-2016, 12:18 PM
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There are several possible reasons why you wouldn't get all 102 channels:

  • Some of the channels might be analog (but then, you'd think her TV would have worked with them, so maybe that's not it).
  • Some of the channels might be encrypted, even if they're part of the "basic" cable package. You'd need a box from the cable company to watch those.
  • Some of the channels may be clear QAM, but not mapped using a method the iView understands. If a different TV (with a clear QAM tuner) finds the other channels, this is the most likely possibility.

Many cable companies use a channel mapping system that Mstar-based boxes like the iView don't understand, so these boxes will only find channels that also use another channel mapping system, such as PSIP (the system used by over-the-air channels).

Because of this, iView's older boxes had firmware versions that would find every channel, mapped or not. Version 1 worked that way, but version 1 is incompatible with new iViews like yours, so don't try to install it! It would ruin your iView.

Unfortunately, if that's the problem, there isn't much you can do about it except for buying a new TV. It's getting really hard to find boxes that used the older 7816 chip that might run iView's version 1 firmware.
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post #4717 of 5445 Old 09-06-2016, 12:38 PM
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Quote:
Originally Posted by danshane View Post
I find that last sentence a bit of an exaggeration. Since my modification both of my 3500-STBII units have never missed a scheduled recording. The iView does not actually "rely" on PSIP -- it works more like an old-fashioned VCR that required specific time and date for scheduling. Being able to simply click on a PSIP entry to schedule a recording is a nicety that was not even available in early versions of the iView firmware. And with the ability to manually pad the time (front and rear) I find the iView pretty flexible.

So I think I might presumptuously amend LARIDAE's statement to be "if you absolutely, positively, cannot afford to miss a recording, the iView is not the device for you."

Dan, Can you please link me or tell me what your mod was? I'm just ordering a 3500S for $38 on Amazon and am reading up on the recording issues. Thank you
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post #4718 of 5445 Old 09-06-2016, 02:17 PM
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Not positive but I think he was referring to this post: https://www.avsforum.com/forum/42-hdt...l#post25010162. That post, in turn, refers to this post by LJD51: https://www.avsforum.com/forum/42-hdt...l#post24946977

Keep in mind, though, that iView has redesigned the hardware of the 3500STBII since that was posted. I'm not sure if the new iViews have the USB port on a separate circuit board like his did. (I do know that HomeWorX redesigned their USB ports due to similar reliability problems.)

To clarify, the iView (like other Mstar boxes) relies on PSIP to set its internal clock. There's no provision for setting the clock manually or any other way.

Also, the iView does not observe the DST setting from the station. You must turn DST on and off yourself (via the menu) on the correct days of the year.

Once its clock is set (by tuning to a station with accurate PSIP time), it should start and stop recordings at the correct time. Be aware that if a station you're recording has an inaccurate PSIP time, it will still record correctly - but subsequent recordings will probably fail or occur at the wrong time. Luckily, stations with bad PSIP times aren't that common - but there may be a few in your area.

Finally, on rare occasions, I've seen the iView come out of standby, and yet not start a scheduled recording. So for the most reliable timed recordings, leave your iView on when recordings are scheduled.

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post #4719 of 5445 Old 10-13-2016, 01:48 PM
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Exclamation New firmware files on iView's download page?

There are three new iView 3200STB firmware versions on iView's web page at http://www.iviewus.com/firmware3200STB/. There is also a new iView 3500STBII firmware version at http://www.iviewus.com/firmware3500STBII/.

The first four digits of the iView 3200 serial number are the year and month, so these firmware versions tell us there were different 3200STB models made in Sep. 2014, Sep. 2015, and Mar. 2016, respectively; as well as a new 3500STBII model made in Apr. 2016.

Edit: I went to the trouble of decompressing the firmware files so I could examine the strings inside without having to risk loading the firmware onto my 3200STB (and possibly ruining it if it were incompatible). Here are my findings:

  • The 1509 (Sep. 2015) version of 3200STB firmware is not new; it's identical to the long-available 1510-2 (Oct. 2015) version of the 3500STBII firmware. This is the same buggy firmware we've been complaining about for the past year. Its ID strings are:

    Model: iVIEW-3500STBII (heck, they didn't even change it to say 3200STB!)
    SW Version: 20151022V5.0
    HW Version: 78021237836650

  • The 1603 (Mar. 2016) version of 3200STB firmware and the 1604 (Apr. 2016) version of 3500STBII firmware are new. Their ID strings are:

    Model: IVIEW-3200STB
    SW Version: 20160815V5.0
    HW Version: 78021237836650
    - and -
    Model: iVIEW-3500STBII
    SW Version: 20160923V5.0
    HW Version: 78021237836650

    Since the HW versions are identical to the HW version of the above software, there's a very good chance this firmware is compatible with the iViews made in 2015. However, I haven't tried either version yet, let alone checked for bug fixes. I'll report back when I do.

    (Note that the SW versions are dated a few months after the serial number dates: 2016/08/15 for the Mar. 2016 serial numbers and 2016/09/23 for the Apr. 2016 serial numbers. Looks to me like this firmware wasn't ready when the boxes were made. I'm guessing the boxes were originally shipped with the 2015/10/22 version above, and these versions were made available later as upgrades.)

  • Edit: After comparing it with V2.1 firmware for the HomeWorX HW-150, it appears the 1409 (Sep. 2014) version of 3200STB firmware would ID itself as:

    Model: ATSC
    SW Version: Sep 23 2014 13:47:05
    HW Version: 7802-ATSC-MINI

    Looks to me like iView got lazy on this one and didn't even bother putting the usual iView info into the firmware. There isn't even a version number - only a date & time. This version looks completely generic.

Last edited by JHBrandt; 10-14-2016 at 12:11 PM.
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post #4720 of 5445 Old 10-14-2016, 10:28 AM
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Glad to see some new firmware for the 3200STB. Certainly could use a refresh to improve operations. Only problem is that my serial number (1601) has been omitted.

Would be curious as to what changes the new firmware provides the user. Mine could use a fix for the sluggish IR remote response and lack of "logical"channel numbers in the schedule program menu.

I fired off an email to the iView factory as regards my serial number, so hopefully they will respond soon.

Any hint from the iView folks about new features?
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post #4721 of 5445 Old 10-14-2016, 11:51 AM
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I didn't see anything on the web pages about new features. I'd love to see new/improved features but I'm not expecting much. I'm definitely not optimistic about them fixing QAM channel numbers. I'll be pleased if they just fixed the bug with scheduling a recording from the EPG and didn't introduce any new ones.

After so long (it's been almost a year since their last update), I was surprised to see anything new posted on those pages at all. Despite their warning, I'll try the firmware for serial number 1603 on my 3200STB. Should be soon. I'll let you know my results.
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post #4722 of 5445 Old 10-14-2016, 01:49 PM
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Can anyone reading this speak to how much these go for on Black Friday? I have one which I rarely use in one room but rather than shuffling it about between rooms and having to go through the complexity of rewiring it, I'd rather just have a second one. I recall they on occasion go for $20 or so. Might we expect that price this year on B. Friday?
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post #4723 of 5445 Old 10-14-2016, 02:29 PM
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I suppose it depends on where you purchase, but at Amazon, the iView 3200STB is currently cheaper than it's ever been: https://www.amazon.com/gp/offer-list...&condition=new. No need to wait for BF.

I'm not as sure about the 3500STBII. Currently Amazon lists it for $36.45: https://www.amazon.com/3500STBII-Mul.../dp/B00GOILYB6. It might drop $3-$4 by BF but I doubt it'll get down to your $20 target. Even the used ones are more than that.
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post #4724 of 5445 Old 10-14-2016, 02:48 PM
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I now tend to stick to US distributers mostly because I am impatient. If I see $20, shipped from the US, I'll probably jump.

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post #4725 of 5445 Old 10-14-2016, 06:09 PM
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Boy it is hard to keep up with these things. I watched a youtube video on the https://www.amazon.com/AT-163-Conver.../dp/B00GGVPKKC and the onscreen menus looked identical to my 3500. Do we know anything about this one? The sleek, rectangular styling I think is quite classy and I'm starting to think that although I could give up component video out, if I save $5-10, I'm not sure if I could part with a unit with a current channel front display.
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post #4726 of 5445 Old 10-14-2016, 06:27 PM
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There are new iView 3500STBII firmware versions at http://www.iviewus.com/firmware3500STBII/, labeled 1511-EPGFix and 1604.
The 1603 version of 3200STB firmware (at http://www.iviewus.com/firmware3200STB ) is also new. The firmware ID strings are:

1603:
Model: IVIEW-3200STB
SW Version: 20160815V5.0
HW Version: 78021237836650

1511-EPGFix:
Model: iVIEW-3500STBII
SW Version: 20160815V5.0
HW Version: 78021237836650

1604:
Model: iVIEW-3500STBII
SW Version: 20160923V5.0
HW Version: 78021237836650

Contrary to iView's web pages, all the above versions have proven compatible with both iView 3200s and 3500s with serial numbers starting with 1509 or higher.

I haven't done much with the 1604 version yet, other than confirming that it works on my 3200, but I did load the 1511-EPGFix version onto my 3200 to compare it with the 1603 version of 3200STB firmware. There are a few differences, mostly in favor of the 3500STBII version.

First. the 3200STB version takes 22 seconds to boot! The 3500STBII version takes 16 seconds to boot.

Second, with the 3200STB version, pressing CC while playing a recording will freeze the video and lock up the box! But the 3500STBII version doesn't have this bug; closed captions work correctly during playback. This is decisive for me: even though I don't use closed captions much, it's too easy to accidentally press CC while playing a recording and lock up your box with the 3200STB version. So even though I have a 3200, I'll be sticking with the 3500 firmware.

Both versions have a hidden setting labeled "Standby Show Time." I suspect this is intended for the 3500STBII's front-panel display. However, it has been reported not to work. Changing the setting to either On or Off just blanks the LED display.

The 3200 version of the firmware (1603) should probably never show this menu option, and the 3500 version (1511) should probably always show it; but in both versions, it's hidden until you go into Close Caption and get back out, then it becomes visible. And, of course, it should work properly on the 3500STBII and not just blank the LED display completely.

The option on the Time menu labeled "Time Type," which can be set to "Save 24" or "Save 12," has another tiny bug in the 3200STB version: if you change the setting, the words "Power On/Off" get "printed over" the words "Time Type" when you exit, resulting in an unreadable jumble. The 3500STBII version doesn't have this bug. However, the 3500STBII version does have some small bugs with 12-hour time: 12:nn am is always shown as 00:nn, and even 12:nn pm is often (but not always) shown as 00:nn.

Also, the "am" and "pm" labels in the EPG are confusing: they appear after the end (2nd) time of the event, but seem to apply to the start (1st) time! Oh, well; I guess that isn't too bad for iView's first foray into our strange North American clocks.

BTW, I checked the EPG and it still appears to be limited to one day (8 EITs), even if the station broadcasts more. One nice thing, though, is that it doesn't have to rebuild the EPG from scratch every time you exit and bring it up again - as long as you don't change channels!

I saw one last difference: in the 3200STB version, you use the FF and Rewind buttons to page the EPG and the Skip Fwd/Back buttons to page the episode description. In the 3500STBII version, you use the number keys: 1 & 2 to page the EPG and the 3 & 4 buttons to page the episode description. The 3500STBII version is like the HomeWorX firmware in this regard, right down to the button labels; which for some reason read "01," "02," etc. instead of just "1," "2," etc. (You don't have to press 0 1; just press 1. So I don't know why the zeros are there, either on the 3500STBII firmware or the HomeWorX firmware. But, whatever; as long as it works!)

Last edited by JHBrandt; 11-13-2016 at 05:33 PM.
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post #4727 of 5445 Old 10-14-2016, 06:51 PM
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Cool! you're a very brave man. Thanks for being our firmware pioneer. BTW, just received a reply from the folks at iView and they recommend the 1603 firmware for my serial# 1601 3200STB box.

Good to hear the EPG entry works, as well as the "bare channel entry" fix. That is a real pain, currently. The infoblox data doesn't really concern me. meh!

How's the sluggish IR remote entry.... is there a noticeable delay in the key press and display feedback? So annoying...

hmmmm.... longer boot time.... may not like that... LOL
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post #4728 of 5445 Old 10-14-2016, 07:00 PM
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Quote:
Originally Posted by LH92037 View Post
Does anybody know if iView is going to release a NEW version of the 3500stbII firmware anytime soon ?
Finally came out, about a month ago:
Quote:
Originally Posted by JHBrandt View Post
There is also a new iView 3500STBII firmware version at http://www.iviewus.com/firmware3500STBII/.
The 1603 (Mar. 2016) version of 3200STB firmware and the 1604 (Apr. 2016) version of 3500STBII firmware are new. Their ID strings are:

Model: IVIEW-3200STB
SW Version: 20160815V5.0
HW Version: 78021237836650
- and -
Model: iVIEW-3500STBII
SW Version: 20160923V5.0
HW Version: 78021237836650

Since the HW versions are identical to the HW version of the above software, there's a very good chance this firmware is compatible with the iViews made in 2015.
I've confirmed the new 3200STB firmware (labeled 1603 on iView's 3200STB firmware page) works with the 3200 with buggy firmware I got back in Jan., and it fixed the bug with scheduling recordings from the EPG; so I'm pretty confident the 3500STBII firmware labeled 1604 will do the same for 3500STBIIs that were delivered with buggy firmware.
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post #4729 of 5445 Old 10-14-2016, 07:13 PM
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Quote:
Originally Posted by QAM View Post
How's the sluggish IR remote entry.... is there a noticeable delay in the key press and display feedback? So annoying...
Seems to respond to most buttons immediately. There's a slight delay on "Mute."
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post #4730 of 5445 Old 10-14-2016, 07:23 PM
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Quote:
Originally Posted by m. zillch View Post
Boy it is hard to keep up with these things. I watched a youtube video on the https://www.amazon.com/AT-163-Conver.../dp/B00GGVPKKC and the onscreen menus looked identical to my 3500. Do we know anything about this one? The sleek, rectangular styling I think is quite classy and I'm starting to think that although I could give up component video out, if I save $5-10, I'm not sure if I could part with a unit with a current channel front display.
It's basically the same box. One thing I like about the ViewTV boxes is that the front panel has menu, OK, and volume buttons along with the usual power and channel buttons. Other than that, they're very similar to the 3500STBII, including the front-panel numeric display. The remote isn't as nice as iView's, but I suppose you'd get used to it.

However, I haven't seen a thread on the ViewTV boxes here, so I have no idea how buggy their firmware may be.

I think one would be worth a shot as long as you can send it back if it has problems. If you keep it, consider starting a thread here about it.
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post #4731 of 5445 Old 10-14-2016, 08:17 PM
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Unhappy

Quote:
Originally Posted by JHBrandt View Post
If you use CC when watching a live show, it will cycle through several possible caption "sources," so you'll see 708C1/2/etc. then 608C1/2/etc. The "608" and "708" refer to old and new Electronic Industries Alliance standards for closed captions. Most broadcasts use the 708 captions; 708C1 is usually in the same language as the audio, while 708C3, if it exists, is usually in an alternate language, e.g., English for Spanish TV stations or vice-versa.

If you use CC when playing a recording, it will only show "CC*ON" or "CC*OFF" indicating only that you've turned closed captions on or off. The caption source has to be selected from the iView menu.

When watching HD video, captions often appear more slowly and some may be skipped completely. Also, display of closed captions is disabled during time-shifting, rewinding or FF.
Man, here I was singing the praises of the new iView firmware; then I ran into a bug. And for some, this could be a show-stopper:

Unlike other firmware versions for the 7802, the new 1603 version for the 3200 will not display closed captions when playing a recording. But it's worse than that: pressing CC during playback totally locks up the box! When you press CC the little CC*ON prompt appears, but then the video just freezes. After a few minutes, the box reboots.

Edit: Thanks to @velvetfoot who discovered the following workaround:
Quote:
Originally Posted by velvetfoot View Post
I think I might have figured it out.

In TV viewing mode, make sure CC is 'off'.
When viewing a recording, CC should work.

I'll keep trying it tomorrow and see if it's consistent.
Quote:
Originally Posted by velvetfoot View Post
Seems to work.
So not as bad as I first thought, although still not really acceptable.

Velvetfoot reported the same bug with the new 3500STBII versions (1511-EPGFix, which was on his box when he received it, and 1604, which he downloaded and installed). I had originally thought that 1603 and 1604 had the bug but 1511-EPGFix didn't, but I wasn't aware that the bug depends on the CC setting during live viewing.

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post #4732 of 5445 Old 10-16-2016, 02:18 PM
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JH .. I have a 3500STBII and am anxious to upgrade my firmware (SW Version: 201522V5.00; HW Version 7802123783650) to fix the "Add Event" bug .. "where you have to manually "Schedule Recordings" and you have to select "Add" and then type everything in yourself? . My unit's S/N begins with 1511 xxxxxx. When I go to the iView website to download the new firmware, there are 2 files listed for S/N 1511. Same file size 6 MB .. which one fixes the "Add Event" bug ? Or does neither fix my problem? Thanks for your advice and help.

IVIEW-3500STBII (1510-1) 1510 ~ 1601 6 MB 01/15/2016
IVIEW-3500STBII (1510-2) 1510 ~ 1601 6 MB 01/15/2016

Last edited by LH92037; 10-16-2016 at 03:40 PM.
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post #4733 of 5445 Old 10-16-2016, 04:21 PM
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@ JHB

Wow. I wonder why CC is so hard to handle properly...
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post #4734 of 5445 Old 10-16-2016, 05:49 PM
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Quote:
Originally Posted by LH92037 View Post
JH .. I have a 3500STBII and am anxious to upgrade my firmware (SW Version: 201522V5.00; HW Version 7802123783650) to fix the "Add Event" bug .. "where you have to manually "Schedule Recordings" and you have to select "Add" and then type everything in yourself? . My unit's S/N begins with 1511 xxxxxx. When I go to the iView website to download the new firmware, there are 2 files listed for S/N 1511. Same file size 6 MB .. which one fixes the "Add Event" bug ? Or does neither fix my problem? Thanks for your advice and help.

IVIEW-3500STBII (1510-1) 1510 ~ 1601 6 MB 01/15/2016
IVIEW-3500STBII (1510-2) 1510 ~ 1601 6 MB 01/15/2016
There's a third one now labeled IVIEW-3500STBII (1604). Presumably, that one fixes the bugs, but iView's web site says you shouldn't use it! I honestly don't know why.

As I mentioned, I decompressed the 1604 firmware file (usb_upgrade_all_flash.bin) and examined the version info with a hex editor; and it's identical to the HW version in both 1510 firmware files:
Quote:
Model: iVIEW-3500STBII
SW Version: 20160923V5.0
HW Version: 78021237836650
So the SW version is different than yours but the model and HW versions are identical. So, there's a very good chance this firmware really is compatible with your 3500, despite what their web site says. But the only way to be absolutely sure is to go against the web site's instructions and try it anyway.

BTW, the 1604 download is a .ZIP file containing three other files. Two are useless. The only one you need is the file named usb_upgrade_all_flash.bin.
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Originally Posted by Aleron Ives View Post
@ JHB

Wow. I wonder why CC is so hard to handle properly...
I suspect CC just isn't a priority so it doesn't get tested. CCs on playback worked in the previous version, so if they had bothered to test, they would have caught the latest bug.

Last edited by JHBrandt; 10-18-2016 at 07:42 AM. Reason: Correct file name
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post #4735 of 5445 Old 10-17-2016, 12:08 AM
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So the SW version is different than yours but the model and HW versions are identical. So, there's a very good chance this firmware really is compatible with your 3500, despite what their web site says. But the only way to be absolutely sure is to go against the web site's instructions and try it anyway. BTW, the 1604 download is a .ZIP file containing three other files. Two are useless. The only one you need is the file named usb_upgrade_flash.bin.

JH ..Thanks for the reply. I only have one 3500STBII, so I am reluctant to brick it. Has anyone else tried the 1604 firmware on a spare 7802 unit with at 1511 Serial # ?
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post #4736 of 5445 Old 10-17-2016, 11:08 AM
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Originally Posted by WackyPacks View Post
A seller on ebay whose handle is the company name has a listing for the box. That page says 7-day as well. They should correct it if it is wrong.

I tried looking for a manual at the company's website, but the whole site is basically empty. Model number of the unit is BW1658.
http://boostwaves.com/2016/04/13/boo...x-user-manual/

Looks like it only took them a couple of weeks to put the manual up after you wrote that post - but several months more for me to find it!

Edit: BTW, the manual also claims a 7-day EPG, on page 7.
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post #4737 of 5445 Old 10-17-2016, 12:12 PM
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Originally Posted by jjeff View Post
Looks nice considering the fiasco with the latest iView firmware the ematic sure seems like a good alternative to the iView.
And then eMatic switched to the 7802 also, and introduced the same firmware bugs
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post #4738 of 5445 Old 10-17-2016, 04:46 PM
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JH .. I have a 3500STBII and am anxious to upgrade my firmware (S/N 1511xxx, SW Version: 201522V5.00; HW Version 7802123783650) to fix the "Add Event" bug ..

Email from iView tech support: FROM: "Daniel Kuo" <[email protected]>
Cc: "'raymondhsu'" <[email protected]> "'IVIEW-Robert'" <[email protected]>

You can only download the version of the firmware for your 3500STBII that matches the first four digits of the serial number of your 3500STBII. If your serial number is 1604, you can only download the version 1604 at http://www.iviewus.com/firmware3500STBII/. Any other version would most likely damage the box to an extent where you cannot even power the box on. Therefore, you should never take the firmware for a completely different model such as the 3200STB to install into a 3500STBII. Best Regards, iView Support

JH .. Is this correct? I know you have had successes that iView doesn't seem to recognize. Thanks again for being our official firmware pioneer. We appreciate your efforts.

Last edited by LH92037; 10-21-2016 at 02:16 PM.
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post #4739 of 5445 Old 10-18-2016, 06:56 AM
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To be fair, I used the 1603 firmware (from the 3200STB page). I didn't bother with the 1604 version, because I expect the 1604 firmware differs from 1603 in a few ways, such as enabling the front panel and the software-controlled RF output, which my 3200 doesn't have.

Since I didn't try it, it's possible the 1604 boxes are completely different and the tech you talked to is right. It's also possible the tech was confused. You see, there are iViews even older than the ones with the channel 3/4 switch with serial numbers less than 1510. Even though those boxes don't have a channel 3/4 switch, they use 7816 chips so the new firmware would indeed brick them. I think the tech may just be mixed up on where the 7816/7802 switchover was. Iview hasn't exactly made it easy to keep track of their changes.

To be positive, I guess I'd just have to try the 1604 version on my 3200 and see if it bricks it.

But here's what I do know. On my 3200, I have tried both the 1510-2 firmware (from the 3500 page), and the 1603 firmware from the 3200 page. Both versions work. The only anomaly with the 1510-2 firmware (besides its bugs) is that the info screen says "Model: 3500STBII," and there's an "RF out" option in the menu that doesn't do anything on my 3200.

From what you said earlier, the 1510-2 firmware is what you currently have on your 3500 (SW Version: 20151022V5.0; HW Version: 78021237836650). So I'd expect the 1603 firmware to work on your box just as it does on mine. It would probably disable your front panel, since it's for the 3200 which doesn't have a front panel, but at least it would fix the bugs.
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post #4740 of 5445 Old 10-18-2016, 07:38 AM
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File extensions supported by iView

This is a surprisingly long list. List is extracted from the latest ("1604") 3500STBII firmware file.

Supported audio file extensions:
.AAC
.M4A
.AC3
.MP3
.WMA
.OGG
.WAV
.FLAC (maybe; listed in one table but not another)

Supported video file extensions:
.MP4
.MPG
.AVI
.DAT (listed twice in the firmware table)
.VOB
.MOV
.MKV
.DIV
.DIVX
.TS
.MPEG
.MPA
.TP (listed 3 times in the firmware table)
.M2TS
.M2T1
.MPE
.TRP
.WMV
.3GP
.M4V, .RMVB, .RM, .ASF (maybe; listed in one table but not another)
.FLV
.MTS (the format is identical to .M2TS, but this extension is specially recognized as the iView's native recording format)

Supported photo file extensions:
.BMP
.PNG
.JPG
.JPEG
.JPE
(No .GIF though)

Supported caption (!) file extensions:
.TXT
.SRT
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