Channel Master DVR+ Owners Thread - Page 400 - AVS Forum | Home Theater Discussions And Reviews
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post #11971 of 16648 Old 05-05-2016, 02:44 PM
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Quote:
Originally Posted by danshane View Post
I agree that general reception issues belong in another forum. I only brought this subject forward since I and other users seem to be having specific tuner problems with the DVR+. I would be curious to see a virtual show of hands of members who suffer this malady. One user with reception problems is easy to dismiss, but if several are seeing this behavior maybe the DVR+ programmers would look more closely at their tuner software.
I can add my virtual hand to your proposition. TV fine, DVR+ sporadic on the same channel, which leads me to your other comment:

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Originally Posted by danshane View Post
Not being well-versed in this facet of electrical engineering I can only guess that it may have something to do with frequency, but those who know better can feel free to call BS.
That's been a working theory for me, too. In my area the problem is primarily with the local Fox affiliate, which broadcasts on channel 35, 596 - 602 MHz. I've wondered if there is a donut hold in the tuners that the DVR+ uses that causes some frequencies to have a signal quality better than others. Another possibility is that CM/E* tweak their tuners with software to achieve an "average" optimum performance, which leaves some frequencies outside the tweak. So you might check the frequency of the channel(s) you are having trouble with and see if it corresponds to mine. One other channel also has occasional problems--channel 19, 500 - 506 MHz. If we get enough data from people who have this same problem, i.e. TV fine, DVR+ not fine we might see a pattern in the frequencies that are getting the poor signal quality.
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post #11972 of 16648 Old 05-06-2016, 04:51 AM
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Originally Posted by JHBrandt View Post
Weird. If any two stations should be identical in PQ, I'd think it'd be those two. You may be right about the network feed; I can't think of anything else.
How about 720p versus 1080i broadcasting? I see differences. 1080i is much sharper for me. 720p is supposed to be better for fast moving sports. Does this come into play for your issues? I know the DVR+ upconverts. How it works with 720p verus 1080i may be of interest and work differently.... better or worse than the TVs we have.
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post #11973 of 16648 Old 05-06-2016, 06:00 AM
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According to Rabbitears.info, both of Joe's stations are 1080i.
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post #11974 of 16648 Old 05-06-2016, 06:06 AM
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Originally Posted by JoeKustra View Post
But my stations, WYOU and WBRE, have no subchannels. Very rare but true.
Quote:
Originally Posted by JHBrandt View Post
According to Rabbitears.info, both of Joe's stations are 1080i.
That's true according to Wiki also. The links are the call letters, which also show transmitter location and heights. Hey, no big deal. I know content starts at the camera in the studio. After that it's all down hill, so to speak.
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post #11975 of 16648 Old 05-06-2016, 02:06 PM
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ROVI again?

All ROVI guide data terminates 5/17 at 7AM CDT. Anyone else?
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post #11976 of 16648 Old 05-06-2016, 02:52 PM
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Quote:
Originally Posted by sammee2 View Post
All ROVI guide data terminates 5/17 at 7AM CDT. Anyone else?
Mine too, at exactly the same date and time. Last update was this morning at 12:15AM with the [403] code. I'm refreshing Rovi now, and will edit this post with the result.

Edit: After a Rovi Refresh, the data still ends 5/17 at 7:00 AM CDT.

Last edited by pachinko; 05-06-2016 at 04:16 PM. Reason: Results of Rovi Refresh
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post #11977 of 16648 Old 05-06-2016, 03:05 PM
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Roanoke/Lynchburg VA the same ROVI end time.
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post #11978 of 16648 Old 05-06-2016, 05:47 PM
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Yep - me too. But at least that's still a week and a half out, so I wouldn't be too worried yet, except....

More concerning is the quality of the guide. Last two nights, the Late Show with Stephen Colbert has just had a generic description, and no "new" flag so the DVR+ stopped recording it. Had to switch from "new" to "all" to get it to record.

I imagine owners of that other DVR are just going to love this kind of service Welcome to our world.
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post #11979 of 16648 Old 05-06-2016, 07:09 PM
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In Milwaukee the guide also terminates on 5-17. BTW does anyone know how I might improve the accuracy of the guide data? I have REV'n on 21.1 and have "no info". I have Buzzr on 38.2 and it shows the same guide info as Qubo which is on my 55.2 channel. Is Rovi receptive to corrective input?
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post #11980 of 16648 Old 05-06-2016, 07:27 PM
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Originally Posted by wa9zug View Post
In Milwaukee the guide also terminates on 5-17. BTW does anyone know how I might improve the accuracy of the guide data? I have REV'n on 21.1 and have "no info". I have Buzzr on 38.2 and it shows the same guide info as Qubo which is on my 55.2 channel. Is Rovi receptive to corrective input?
I don't think it hurts to try. Here's two ways to contact them:

Rovi Telephone Number: 1-866-686-8947
The Rovi CONTACT US web page.
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post #11981 of 16648 Old 05-06-2016, 07:50 PM
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Originally Posted by JHBrandt View Post
More concerning is the quality of the guide. Last two nights, the Late Show with Stephen Colbert has just had a generic description, and no "new" flag so the DVR+ stopped recording it. Had to switch from "new" to "all" to get it to record.
Other than the quality issue, the fact that you can select "new" is one tangible advantage of using the Internet vs. PSIP to get your EPG data. For those weighing which DVR to purchase, or how to receive EPG data that is one factor that could play an important role. Of course, as has been discussed previously, stations and networks could add this to the PSIP metadata if they wanted.
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post #11982 of 16648 Old 05-06-2016, 10:14 PM
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Tivo strikes back !
No more EPG support for non-Tivo "bastards" ...
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post #11983 of 16648 Old 05-06-2016, 11:35 PM
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Tivo strikes back !
No more EPG support for non-Tivo "bastards" ...
Haha - would'nt be surprised if Rovi actually pulled that.
When to company is so hated and their name is toxic and you have to change the name that is pretty sad and telling.
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post #11984 of 16648 Old 05-07-2016, 12:09 AM
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I've come to a conclusion that a weekly, cold reboot is a required maintenance task with the/my DVR+. The pattern is consistent. Following a cold reboot, everything is fine. But as recordings accumulate and are later deleted I have noticed the following: As time passes, disk space isn't reclaimed through the DVR+'s normal housekeeping routines. Even though recordings are deleted and the history is cleared, the disk usage percentage doesn't drop. The internal clock starts fluctuating on a daily basis. After several days of this the On/Off button on the remote becomes inconsistent. When I press the button to turn it on, the red standby light blinks off, then on but nothing happens. I push it again and the unit fires up. Frequently, the TV doesn't turn on with the DVR+. Then, the coup de grace occurs when I try to use the jump button to jump forward (I don't know if it is the same for jumping back)--I press the button and the recording jumps forward, but the movement is jerky, not smooth and fluid like it should be. I press it again and nothing happens. When I press it a third time it jumps forward. Then it starts a cycle of jumping forward on one press, nothing on the next, forward jump on the subsequent press, then the process repeats every time after that: Jump forward, no action, jump forward, no action, etc.

When I see this I know that I have to do a cold reboot, and that fixes everything but the EPG needs to repopulate after the reboot. This evening I knew I had to do a cold reboot when I saw the intermittent jump behavior. Prior to that I had noticed that the disk usage percentage was stuck at 9%, even though I had deleted several hours of programming I had been viewing over the last several days. Now to be fair, some of this programming dated back to November, so I don't know if that played a part in this. After the cold reboot, the disk usage percentage dropped to 4% and all behavior was back to normal.

Could I report this to the support people at CM? Yes. Will they suggest anything other than doing a cold reboot? No, unless they suggest a factory reset, which is not an option if the DVR+ isn't in the middle of its version of a BSOD tantrum. So a cold reboot it is, which also requires a reset of the time, which I tend to set 30 seconds fast. My nerd cred may not be the highest, but I do know that this is a software/firmware problem.

Years ago I purchased an NLE which was also buggy. There was one software update I was able to download, but after that there was nothing until a new version was released, which I would have been required to purchase. Fortunately, CM can't make me buy a new DVR+ to get passed the buggy version(s) that they won't fix. Unfortunately, I'm basically cleaning up their mess by doing a weekly cold reboot until they release a new firmware update that most likely won't fix the problem, either. Request: Channel Master, please add a reboot option to the menu (and please put it in a place that is both hard to find and requires drilling down through several layers of menu items to get to) so it can be done without physically pulling the power connection out of the unit or the outlet.
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post #11985 of 16648 Old 05-07-2016, 12:22 AM
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Originally Posted by Greasemonkey View Post
I've come to a conclusion that a weekly, cold reboot is a required maintenance task with the/my DVR+.
....
Request: Channel Master, please add a reboot option to the menu (and please put it in a place that is both hard to find and requires drilling down through several layers of menu items to get to) so it can be done without physically pulling the power connection out of the unit or the outlet.
you're speaking to a deaf target - it's e*'s product and the company still does the little support;

if you would be a customer of dish, you would know - the solution is DAILY (overnight) reboot; all e* models DVRs (what dish leasing to dish customers) doing that !
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post #11986 of 16648 Old 05-07-2016, 02:24 AM
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you're speaking to a deaf target - it's e*'s product and the company still does the little support;

if you would be a customer of dish, you would know - the solution is DAILY (overnight) reboot; all e* models DVRs (what dish leasing to dish customers) doing that !
Yeah, I know. But the technical support issues go through Channel Master, and I still like to think that CM can at least make the upgrade requests before E* laughs them out of the room. Maybe I should consider myself lucky that a weekly reboot seems to keep things relatively on track. To paraphrase Yogi Berra, it's Windows 95 server all over again. And for what it's worth, if I were a Dish customer chances are pretty slim that I would also be a DVR+ customer. But if I were a Dish customer, at least I would be able to get Classic Arts Showcase, which for reasons unknown to me is not available on any of the subchannels on any of the stations in my area, despite the fact that it is totally free for anyone to carry and broadcast. On the bright side, at least I can buy low quality jewelry and poorly made products of dubious utility at any time, day or night simply by giving a shady stranger my credit card information.
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post #11987 of 16648 Old 05-07-2016, 03:05 AM
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I've seen ARTS on C-band two years ago ...
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post #11988 of 16648 Old 05-07-2016, 05:00 AM
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Originally Posted by JHBrandt View Post
Yep - me too. But at least that's still a week and a half out, so I wouldn't be too worried yet, except....

More concerning is the quality of the guide. Last two nights, the Late Show with Stephen Colbert has just had a generic description, and no "new" flag so the DVR+ stopped recording it. Had to switch from "new" to "all" to get it to record.

I imagine owners of that other DVR are just going to love this kind of service Welcome to our world.
I wish I had descriptions on late night that good. Normally it's only three days out. However, even with "new only" they still get marked to record. Since zap2it also uses Gracenote, if I check there the descriptions are also generic. I conclude the networks just don't provide the data. But they're not talking.
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post #11989 of 16648 Old 05-07-2016, 06:23 AM
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If you guys keeps complaining about the DVR+ and or CM a certain poster who is a shill for CM will come on and chastise you with his posts!
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post #11990 of 16648 Old 05-07-2016, 06:45 AM
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Booh !!!
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post #11991 of 16648 Old 05-07-2016, 07:11 AM
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If you guys keeps complaining about the DVR+ and or CM a certain poster who is a shill for CM will come on and chastise you with his posts!
Oh, I'm not complaining about the DVR+ or CM, only Gracenote which is used by the you know what. However, in the coming months we will have something in common: Rovi. I've had Rovi with my Sony DHG and Sony TV, but it was long ago.

Makes me wonder. With the expansion of Rovi, maybe it deserves its own forum or thread. We can call it Rovi Ravings.
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post #11992 of 16648 Old 05-07-2016, 11:49 AM
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I just checked WMC's guide (also Rovi) and it goes out to 5/19. So the 5/17 cutoff is specific to the DVR+.

WMC's version also lists Late Show guests through this Thursday. The DVR+ version only shows a generic description for the Late Show.

To me it looks like the DVR+ version hasn't been updated since last Tuesday or so.
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post #11993 of 16648 Old 05-07-2016, 11:55 AM
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Originally Posted by JHBrandt View Post
I just checked WMC's guide (also Rovi) and it goes out to 5/19. So the 5/17 cutoff is specific to the DVR+.

WMC's version also lists Late Show guests through this Thursday. The DVR+ version only shows a generic description for the Late Show.

To me it looks like the DVR+ version hasn't been updated since last Tuesday or so.
you will get it after you'll done upgrading to tivo box
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post #11994 of 16648 Old 05-07-2016, 04:55 PM
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It looks like the current Rovi Outage is over (at least for me). The data ends Sat. May 21 at 9:00 PM CDT.
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post #11995 of 16648 Old 05-07-2016, 05:39 PM
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Yep - and the Late Show descriptions match WMC's guide too. Looks like it's fixed!
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post #11996 of 16648 Old 05-07-2016, 10:04 PM
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Rovi is watching you ! Here.
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post #11997 of 16648 Old 05-07-2016, 11:11 PM
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Rovi is watching you ! Here.
It will be interesting to see if the new TiRovi will shift to a data mining system where what you select and watch is compiled and packaged with the intent of selling that data for advertising purposes. Or worse, if advertising is inserted in your EPG and displayed when you open a program listing. Since I don't use the Internet to get my EPG I don't know how much space is available in a program window. But if it is anything like with PSIP there is plenty of blank space that has to have some real estate value and is just hankering to be developed. Picture a nice strip mall of advertising that could be pegged to Antenna TV programming, or ESPN programming. Technologically, it wouldn't be that hard, and like with Facebook you could end up being the product instead of the client: "If you like All In the Family reruns, you might also like..."
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post #11998 of 16648 Old 05-08-2016, 10:19 AM
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It will be interesting to see if the new TiRovi will shift to a data mining system where what you select and watch is compiled and packaged with the intent of selling that data for advertising purposes. Or worse, if advertising is inserted in your EPG and displayed when you open a program listing. Since I don't use the Internet to get my EPG I don't know how much space is available in a program window. But if it is anything like with PSIP there is plenty of blank space that has to have some real estate value and is just hankering to be developed. Picture a nice strip mall of advertising that could be pegged to Antenna TV programming, or ESPN programming. Technologically, it wouldn't be that hard, and like with Facebook you could end up being the product instead of the client: "If you like All In the Family reruns, you might also like..."
They already have advertising and they know who you are, where you are, what you watch, and will record thing they think you should watch.
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post #11999 of 16648 Old 05-08-2016, 12:30 PM
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It will be interesting to see if the new TiRovi will shift to a data mining system where what you select and watch is compiled and packaged with the intent of selling that data for advertising purposes. Or worse, if advertising is inserted in your EPG and displayed when you open a program listing. Since I don't use the Internet to get my EPG I don't know how much space is available in a program window. But if it is anything like with PSIP there is plenty of blank space that has to have some real estate value and is just hankering to be developed. Picture a nice strip mall of advertising that could be pegged to Antenna TV programming, or ESPN programming. Technologically, it wouldn't be that hard, and like with Facebook you could end up being the product instead of the client: "If you like All In the Family reruns, you might also like..."
TiVo does that already. In fact, for me that's a bigger objection than their price: they track just about every button you press on your TiVo remote. They know what you skip, what you FF through, what you go back and watch again, and what you watch in slo-mo!

I doubt the DVR+ does (at least for OTA channels; it probably does it for Sling already) - yet. But I could see that becoming the "price" of our "free" guides. I wouldn't be surprised to see a firmware "upgrade" in the next year (mandatory if you want to keep your Rovi guide) which adds ads to it.

OTOH, Rovi hasn't added ads to the WMC guide; but that's probably just because there aren't enough WMC users left to bother with.
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post #12000 of 16648 Old 05-08-2016, 01:29 PM
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DVR+ Record Funcition Failure

I haven't read through this whole thread and I'm guessing that mine is not an isolated incident.

On Friday I set my game recordings up for the weekend, for Saturday and today, Sunday. Saturday was fine. But today I noticed the player wasn't recording during the second game. I turned it on, and tried to force-record - it would not record. I tried to delete the recording and re-record but no luck. So I did a full power-cycle on the unit, and it still would not record. I then tried to record different channels, and no luck. Finally tried the "Record All New Series with this Name" selection and it came back with "Setting Timers" and worked.

I delete past recorded programs on my Seagate 1TB drive routinely. It's reportedly only using 1% of the space. Something seems to have gone kablooey in the routines. For awhile now the red LED doesn't work , but the unit still records, so I've ignored it. My unit is about 10 months old. I will engage Channel-Master Remote Support, so see what they say.

Has Anyone had any experience with this, fixes, or luck troubleshooting? Anything that can mitigate this probllem. I'm hoping its a one-off incident, but am not holding my breath, and not happy about it.

<edit> additionally, noticed no sound playback on either recordings or live playback as well. Switched over to alternate HDMI Blu-Ray player and sound is fine.

Thanks much.

Last edited by pc95; 05-08-2016 at 02:06 PM.
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