Kudos to Channel Master
I'd posted earlier in the week about PSIP. The reason I did that is, for a variety of reasons, the DVR+ became my main dvr and I rapidly discovered that I had a very, very, broken guide. I assumed that there were no more maintenance and support for the product and dived headlong into how to use PSIP.
To use PSIP, it's best to set your ZIP to 00000. That eliminates Rovi so you can still be connected to the Internet for the non-antenna channels. I first tried manual timers - they worked fine, but quickly gave up due to the default names used for the folders (I guess I could have named those folders). Next, I tried to record by name - I did not adopt GreaseMonkey's approach of 5 minute recordings to get PSIP data. I recorded programs by name which repeatedly daily from PBS, CBS and NBC and they recorded fine on successive days even though my PSIP info was less than a day for these channels - so obviously as PSIP data was added it was doing name matching. I was prepared to adopt GreaseMonkey's approach if what I tried didn't work - thanks again, GreaseMonkey, for describing the approach. So, I had a functioning dvr.
I still missed the Rovi guide. I used the procedure described in this thread to install back-level 124R. The guide was still messed up with 124R. However, I was fairly certain it worked fine months ago when I had 124R. So I concluded something in the guide data from Rovi had to have changed. I decided to contact Channel Master. I was pleasantly surprised on how responsive they were. After some email exchanges I actually got calls from a toll free number yesterday evening, firstly with a suggestion and secondly to confirm it had worked. They suggested I use a zip code from a town in a nearby county! The primary symptoms I was experiencing were that for most of the major networks I did not get Rovi guide information. There were a bunch of other symptoms too but after switching to 00000 and back to my zip most of the other symptoms which had led to a very muddled guide disappeared and it became clear that most of the major networks (and minor stations) were not getting the custom logo (ergo, no Rovi information). Of course, some DID have the logo and 2 week guide information
Conclusion: Since 124R which once displayed a functioning guide, no longer did so, the data from Rovi must have changed in some fashion to make it no longer compatible with the firmware. Please note I'm not pointing fingers. From everything I've read Channel Master has contracted with Echostar to produce the firmware and Rovi to provide the guide and unless one knows the Rovi spec and how the data conforms to the spec there's no saying where the fault lies. However, given the symptoms I described, I was supplied with a zip that worked. So Channel Master was able to debug Rovi data for my zip, probably confirm that data would cause no guide for that NBC station and find that other zip which worked for me! It was four and a half hours after sending a message which said "My zip is xxxxx. W--- is the local NBC channel (n.1/n.2). It shows up with no logo and has no Rovi information. Does this help simplify things?" that I got the first of those two calls - I was leaving work and the next call was an hour or so later when I was able to confirm that the suggestion had worked. I was impressed. I'm now back on the latest firmware (still with the new zip code).
I thought I'd write this for two reasons:
Add to the collective knowledge to help some else faced with a similar situation.
Offer kudos to Channel Master for their support.
Disclaimer: the above has been written while still filled with goodwill towards those in CM who found the solution :-)
Knowing how frustrating it can sometimes be to search for stuff and not find it ... the method to install back-level firmware is:
- Pull the power cable out.
- Insert the USB flash drive with 124R (or whatever back-level firmware you want to try out).
- Hold down the front panel key and re-insert the power cable.
- Watch the LED. As it goes Red -> Blue -> Red -> Off release it for about half a second, then press firmly three times. The red LED will flash and the down loader screen will appear if this has been done correctly.
- Wait ... if you did this correctly, the back-level firmware installs.