Originally Posted by mannynyc36
I jumped in and bought a CM DVR+ because of the sale. I've had it for about a day now. I like it, so far. Question. How do you get the remote to stop "muting" the volume on the TV when pressing the "guide" button? I programmed the CM remote to work with my TV. Now every time I press "guide" on the remote, it mutes the TV. Also, I can't just turn on/off the DVR+ (using the CM remote) without it turning on/off the TV. It's very annoying. How do I fix this?
For clarification, the remote control that came with your DVR+ is the CM-7500XRC2 "Enhanced" model, correct? That's the model which is peanut shaped, and has a rocker for the On/Off button. The other remote control (the original model) is thin and rectangular, and has separate buttons for the TV power and DVR+ power.
I don't recall anyone, including myself, having an issue where the TV mutes when the Guide button is clicked. Does the Mute button work correctly? Assuming it's not a defective remote control, I would try reprogramming the TV using another code to see if that resolves the problem. If not I would suspect a defective remote control, and would call CM to see what they think.
As far as the ON and Off buttons controlling both the DVR+ and the TV, that's the fault of the remote control's designers. Some folks like it, others like you and I do not! Unfortunately, the designers did NOT provide a way to circumvent the action. However, my CM-7500XRC2 "Enhanced" remote control does NOT turn the TV On or Off, yet the Volume Up/Down, Mute, and Input buttons still work properly. Unfortunately, I failed to document what I did to achieve this, or maybe I didn't know that I did. That said, it has been reported (click HERE
) that after using the procedure below to remove the TV programming, reprogramming the remote control for the TV had issues where the TV power button
failed to program, although the other TV buttons functioned properly. Perhaps that's what I did, and is what you would like, so give it a try.
1. Hold down the Setup and Off buttons simultaneously.
2. The light under the Off button will flash 4 times.
3. Release both buttons.
4. Reprogram the TV buttons as you did originally.
If that procedure works for you, please let us know.