Join Date: Mar 2009
Location: Appleton, Wisconsin USA
Mentioned: 21 Post(s)
Tagged: 0 Thread(s)
Quoted: 228 Post(s)
Earlier this year I could not get the guide data using my home zip code and switched to two other zip codes in Maryland that did work. These were the only working zip codes I could find in Maryland. Later my home zip code guide started working and I switched back to it.Who else has been having the above problems?
Starting earlier this year I have had another issue where, even though the DVR+ indicates that updates are occurring every day, new data is not being added to the guide every day. Typically I have only gotten new data in the updates on Fridays which goes out to the Tuesday 11 days later. Immediately prior to the Friday update, I then only have 4 days of guide data.
On 10/11 (Friday), I did not get new data in the guide. As of my 10/13 internet guide update, the guide data only went through 10/14 (Tuesday). The other issue during this period was that some time blocks were listed as unavailable right up to the time they occurred instead of having the proper title. This resulted in my scheduled recordings not working for these time blocks. Other time blocks did not contain the details that would be expected if normal guide updates were occurring.
Please go to Menu>Settings>Channel Setup>Antenna Channels>Refresh Internet Guide Data. When you start this it will not look like it's doing anything on the DVR+, but the update is happening in the background. It will take about 45 minutes to an hour complete, but if you notice that nothing is loading at all please give it a full 24 hours. Once this time has passed please check your guide to see if this has updated the guide info.I followed the directions on 10/14 and amazingly the Internet Guide was fixed in less than 5 minutes with valid guide data out to 12 days. This was much faster than all previous guide updates which makes be believe that there have been problems all along. I ran a guide update on 10/14 for a second DVR+ with the same result. I will be watching to see if the other problems I have been having are also fixed.
|578 , 999 , Channel Master , dvr+ , maintanance restart , maintenance restart , P552UI-B2 , vid posts 576/578 , vizio 4k|