Originally Posted by danlshane
Being an early adopter isn't for everybody, and I'm glad CM honored their promise to accept your return.
Personally, I am excited to be part of the beta program to help a new product reach its potential. Since Live Channels is used on other devices it should prove beneficial for more than just the S+ owners.
I left my two $99 units sitting at the UPS store yesterday. Being an early adopter definitely wasn't a badge I was seeking, I was seeking a unit that worked. CM "honored" the return most likely because they advertise a 30-day return policy. The email I got back from them was curt and to the point, there was no "We're sorry it did not work out for you...." or "We value your business...", etc.,. They did make sure to tell me the cost of shipping would be on me....$20. I also did not see anywhere on the CM website about if you purchased one of the S+ units that you would be a "beta" tester. I put down my hard-earned money for units that worked and that was not plagued by problems, problems, and more problems.
This may have been my last Channel Master purchase...first the 7777HD lost in a shoot-out with Antennas Direct Juice amp while I've got an old CM7777 vhf/uhf port preamp that is still working fine. I feel that the S+ was released prematurely and the DVR+ killed prematurely...the S+ apparently was not ready for consumer sales and not ready to replace the DVR+. CM is currently just grasping at straws and pointing at Google when it's plans don't work out well...passing the buck. That is somewhat sad for a company that was looked upon at one time as the standard that other television accessory (antenna, preamp, connectors, etc.,) companies were compared to.
At the current price of a S+ $150, the cost of a cheap 1TB USB hard drive (if they successfully work over the long run with the S+) at $50, the total is $200. That is a two-tuner box, with a throttled guide, iffy recording and storage, a reportedly weak receiver, no Amazon and no Netflix, and the other miscellaneous problems that people are having. When TiVo has a decent sale (a couple of times a year) a new Roamio OTA has been at $299 with 1TB of storage, Netflix, and Amazon already there. When the sale comes up again I'll probably be going that route.
I really was hoping the CM S+ would be just what I was looking for for my two daughters, but straight out of the gate all of the problems that are being reported tells me that horse stumbled badly. Oh well.