Reception of ".4" channels
New here and found lots of useful information so thought I would put this question out for anyone who may have run into a similar situation.
I am currently running a headend in Central WI. I have two providers who's multicast feeds we have been airing for many years. For example 9.1, 9.2, 9.3, etc. However the provider is adding a .4 subchannel now and I'm having a difficult time getting the channel to air on our system.
The architecture is OTA antenna to Harmonic encoder and broadcast to customer homes via Media Room middleware and Calix transport.
I have no alarms on my encoder and can see the channels clearly on the VLAN out of my video router in my headend via VLC and TS Reader.
Not sure what other info I can provide, just looking to see if any other people working in this field have seen similar issues. Thanks