Originally Posted by kevin120
I don't know what the CEO of Charter is thinking but I think the Charter/TWC/Bright House merger is going to be a disaster for several reason they keep touting their world box guide that is only being deploying in two markets and they want to hoist it on TWC/Bright House subs as they take us over well I have a feeling a ton of subscribers will either get a Tivo or leave if he thinks we want that ugly user interface Charter has come up with he is fooling himself what should happen is that the TWC operating model should be ported over to Charter and they find a way to port Navigator to the older boxes and use the Cisco and Motorola STBs we already have in the Charter markets not the other way around as Charter is bringing nothing new to the table oh and we may as well kiss Start Over and Lookback goodbye as Spectrum Guide does not support them. I really think it is stupid for them to even trying to put a second security level on the channels as the current system works fine for TWC as they can do Motorola/Cisco boxes in either CA system using cable cards.
Charter has a lot of work ahead and I have a feeling that their CEO may be looking for a new job if the merger goes through as he will wind up running the new company into the ground and say that they had problems integrating TWC/Bright House but will fail to mention TWC/BHN has had a better setup than Charter and Charter wanted to run things the same ole same that they were doing that was not investing in new technologies that kept up to date such as 300Mbps internet speeds 60Mbps and 100Mbps does not cut it in 2015.
How's it going? Interesting thoughts! I heard from insiders that nothing will change except the names on the buildings, trucks, and guides, for the next five years. We might even get some discounted pricing as there is a lot riding on this merger and people's perception of the cable industry has been lukewarm to terrible. This really is going to have to go through a lot of channels to make it work.
Remember that this is a merger, not a buyout by Charter. There will be a consolidation of services and customer policies for each of the three companies combined, branded under the new Charter name. For example, I leaned that among the three current companies, Charter, Time Warner, and Brighhouse Networks, that the Brighthouse Networks customer service model is what Charter plans to use, as it is considered the highest in customer satisfaction among the three companies. Charter wants to get TWC Signature Home Service, Start Over, and Lookback. Meanwhile, Charter will bring to TWC faster Internet speed, but I understand plans to drop TWC's "Everyday Low Price" Internet. Grandfather clauses and promotional pricing according to regulation must remain in effect for the duration of the existing period.
I don't think mergers are good, because when competition is eliminated, that is not a good thing.