Originally Posted by Pilatus47
I don't think so, actually the UI looks good. Also it is better with the LG remote pointer.
Here's is an example of how it looks now:
Also there's no info about the resolution of the streaming:
I've seen this before, Amazon cannot and do not switch like everyone else in the world does. 99.9% of the time, it's because the user has selected to watch "Sneaky Pete" (which is not HDR) instead of the other title, "Sneaky Pete (4K UHD)" which is HDR.
Other than language soundtracks, these are all the same titles being streamed to us all from server farms all over the world, just because we may have slightly different apps and interfaces on our TVs, doesn't affect the files on Amazon's servers, which are either HDR or not HDR
I took pictures of the same titles that you did, for info:
Remember! Amazon make it as difficult as possible to find the HDR titles. You have to scroll down, down, down and find a category called "4K UHD" or similar, and then scroll across, one at a bloody time, to get to the tile of the programme that you want. I always add them to my Watchlist so that I only have to suffer this pain once.
But the main thing is that the easy-to-find versions are always the plain SDR versions, and it's very easy to select them by mistake and/or forget. All paths and marketing lead you to them, and away from the HDR versions.
ps. As you 2019 LGs it's completely possible they have screwed up and there is a bug in that version. I would use the email address to feed back to Amazon, from the LG Content Store page. That should get to the team of people responsible. If you're lucky.