Did this set work correctly prior to this issue?
Originally Posted by Edward Staniszewski
... The color pattern on the screen shows teal, red , black on the menu .
What pattern? What is the screen content? What does "on the menu" mean?
Im not sure if the lamp is working or not? Would the screen be dark if the lamp isnt working?
What lamp are you talking about?? There are no "lamps" in this set. Just the 3 LEDs.
The color is a reddish, yellowish color.
The color of what? Above you say "teal, red, black" and now "reddish, yellowish". What is the screen content?
how do i know if its the driver? what else could be wrong?
Have you been into the Service Mode menu? Try going into Service Mode; start with the TV off. Then press MUTE - 1 - 8 - 2 - POWER (5 keys, no dashes).
While you are in service mode, DO NOT CHANGE ANYTHING.
In the service menu, scroll to the 2nd item called "DDP3021" and press right arrow >> key.
In the DDP3021 menu scroll down to the Test Pattern item and press right arrow >> key.
Then press right or left arrow keys to cycle through the test screens. You should get checkerboard and grid patterns and full screens of each color: red, green, blue, white, black, cyan, magenta, yellow, white, black, etc, etc.
Notice whether all the colors show up (I don't remember the exact color and pattern sequence).
In the grid and checkerboard patterns, they should be WHITE. If they are not white, then tell what color they are. (there is no "teal" color, perhaps you mean cyan... the inverse of red)
When you are done testing turn the set OFF to exit service mode.
Post back your results.