5010 problems too....
I own a 5010 as well. 2.5 years to be exact. Just got off the phone with Epson. There is not enough room here to type out the conversation, but let me tell you, it was absolutely useless and mindblowing. The female "tech" could not speak English very well. I had to ask to repeat many times. She did not know "tech" terms.... My 5010 went into "blue light flashing mode of death" yesterday like everyone else. Like most of you, she emphasized that it was out of warranty. I asked for options, she said I need to take it to a service center (my closest is about 70 miles away). I asked about the firmware update option some seem to have luck with - she never heard of it, and put me on hold while she asked her supervisor. She said they would email the update to me. I asked how to install it, as the 5010 doesn't have a USB port. She said to use the USB port. (just hung my head low knowing this was futile). I said it doesn't have a USB port. On hold for another 5 min. She said use the VGA port. I said that's pretty obsolete and I'd rather not have to buy that wire just to experiment. She asked "what do I have my computer hooked up to the projector with now ?" I hung my head again in futility. I said thank you and hung up. This is Epson's customer service ?
I do plan on driving the 70 miles to the service center (who were very nice on the phone), right after telling me it's a $100 diagnosis fee, and if they can't fix it, I can put that towards another Epson projector. I once again hung my head in futility. You can't make this up.
Not sure I want to invest in another projector - but I've started browsing for $1000 units, which as we all know, are pretty much DLP projectors, which I don't want. I can't hang it where the Epson is now, and I would need a different bracket to hang it with.
Any suggestions welcome as far as good, cheap investments in a new projector. The 5010 admittedly had an awesome picture - is there something out there that rivals it in that price range ?