Ugh. FML. So, I had been having signal drop issues while using the wireless transmitter feature of my UBe. After talking with Epson tech a few weeks ago I decided to switch to a wired setup, basically accepting that I'd spent $300 too much for this projector. After weeks of being wired, I'm confident the issue isn't with wireless, isn't with the $500 worth of HDMI cables and 2nd AVR I purchased to rule out issues with my components, it's the god damn projector. This has been such a headache.
I'm getting signal drops with optical HDMI cables at any resolution and refresh rate. It happens more frequently when 4k is sent to the projector, but still happens at 1080p. At 1080p the drops are straightforward, and just go to "no signal" and a black screen. They get more frequent the longer the projector is on until eventually the image doesn't return. At 4k it's a bit more interesting. It begins with white dots and lines in areas of the screen, which increase, until the signal drops. Image deterioration increases, as do signal drops, until complete loss of image.
This morning I kept everything in place in my entertainment chain, except attached a 4k monitor to the HDMI end that has been plugged into the projector. No issues at all. This projector is ****ed.
Anyone had to get a replacement? How does it work? Do they send a replacement and then you send the defective one back? Or, do you have to send the defective unit in first and then they send a replacement? I hate that I sound like bitchy customer, but this has turned into a much costly, and waaaaay more frustrating experience than I had hoped for, and, if I'm being honest, Epson hasn't been the most helpful in my interactions with them. They're nice. But didn't really seem to take my issue and the testing I had done very seriously.