Official Epson 5040ub/6040ub owners thread - Page 607 - AVS Forum | Home Theater Discussions And Reviews
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post #18181 of 18331 Old 11-14-2019, 09:02 AM
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I'm looking out for a broken one, to try to repair it. I'm curious as well, what could be the problem. It is hard to find a broken one, for a decent price. Specially now, since I have this pj as well.

Living Room: Samsung UN65JS8500,Onkyo TX-NR676,Klipsch R-28F,Klipsch RC-62II,Klipsch R-14S,Polk Audio 80 FX/RT(Atmos)
Bedroom: Samsung UN55MU6290,Onkyo TX-RZ610,Onkyo & Fluance speakers
Garage: Epson 5040UB,Elite Screens 125" motorized screen,2xKlipsch RP-160M,4xKlipsch RP-150M,Klipsch RP-450C ,2xKlipsch CDT-3800II-Atmos,Klipsch R115SW,Klipsch R110SW
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post #18182 of 18331 Old 11-14-2019, 11:10 AM
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Quote:
Originally Posted by tibimakai View Post
I'm looking out for a broken one, to try to repair it. I'm curious as well, what could be the problem. It is hard to find a broken one, for a decent price. Specially now, since I have this pj as well.
That would be enlightening for many as Epson did not even publicly acknowledge the failure. I also have a background in electronics and as you are probably aware, PSU failures are relatively easy/simple to diagnose and repair. Please post any further findings and information you may discover.

Epson: 5040UB | Elite: 115" Fixed Frame CinemaScope (2.35:1) | Onkyo: TX-RZ920 + M-5010 (7.2.4) | Klipsch: RF-7 II's, RC-64 II, RS-62 II, RB-61 II MICCA: M-8C (Atmos) x 6 | SVS: PB16-Ultra x 2 | Philips: BDP7501, Panasonic: DMP UB900, Oppo: UDP-203
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post #18183 of 18331 Old 11-14-2019, 11:16 AM
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Here is one. It is kind of expensive for a broken device.
https://www.ebay.com/itm/Epson-Power...YAAOSwA75dxfM1

Living Room: Samsung UN65JS8500,Onkyo TX-NR676,Klipsch R-28F,Klipsch RC-62II,Klipsch R-14S,Polk Audio 80 FX/RT(Atmos)
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Garage: Epson 5040UB,Elite Screens 125" motorized screen,2xKlipsch RP-160M,4xKlipsch RP-150M,Klipsch RP-450C ,2xKlipsch CDT-3800II-Atmos,Klipsch R115SW,Klipsch R110SW
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post #18184 of 18331 Old 11-14-2019, 11:26 AM
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Quote:
Originally Posted by tibimakai View Post
Here is one. It is kind of expensive for a broken device.
https://www.ebay.com/itm/Epson-Power...YAAOSwA75dxfM1
If one was available locally for $200 - $250 or so, I would probably give it a shot...could use it as a back up or easily repair and sell it for $500 - $750.

Epson: 5040UB | Elite: 115" Fixed Frame CinemaScope (2.35:1) | Onkyo: TX-RZ920 + M-5010 (7.2.4) | Klipsch: RF-7 II's, RC-64 II, RS-62 II, RB-61 II MICCA: M-8C (Atmos) x 6 | SVS: PB16-Ultra x 2 | Philips: BDP7501, Panasonic: DMP UB900, Oppo: UDP-203
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post #18185 of 18331 Old 11-14-2019, 01:20 PM
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Disney+ Mandalorian on XBOX ONE X HDR?

Anyone here watch Mandalorian using an XBOX 1X on their 5040?

Wanted to see if this is the best video quality I can get with my system?

I'm attaching a pic of the projector info:
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EPSON 5040UBE | DENON X6400H | XBOX ONE X\PS4 | EMOTIVA XPA-7 GEN 2 |EMOTIVA XPA-3 GEN 3 | ELITE SCREEN 150" ZEREO EDGE W/LED KIT
9.3.4 SURROUND SYSTEM ALL KLIPSCH | L&R RF-7II | CENTER RC64II |FRONT HEIGHTS 2 x RB-81II | 4 SURROUNDS RS-62II | 4 ATMOS CDT-5800 | SUBS R112SW & 2 x R115SW
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post #18186 of 18331 Old 11-14-2019, 01:34 PM
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Originally Posted by sddp View Post
Anyone here watch Mandalorian using an XBOX 1X on their 5040?

Wanted to see if this is the best video quality I can get with my system?

I'm attaching a pic of the projector info:
Wait, youre using component input?
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post #18187 of 18331 Old 11-14-2019, 01:38 PM
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Quote:
Originally Posted by gene4ht View Post
Quote:
Originally Posted by tibimakai View Post
I'm looking out for a broken one, to try to repair it. I'm curious as well, what could be the problem. It is hard to find a broken one, for a decent price. Specially now, since I have this pj as well.
That would be enlightening for many as Epson did not even publicly acknowledge the failure. I also have a background in electronics and as you are probably aware, PSU failures are relatively easy/simple to diagnose and repair. Please post any further findings and information you may discover.
Im guessing its probably a switching supply. Wonder if maybe its pulling too much sometimes for the psu transistors or transformer, heck might be a poor heatsink like the old xbox 360s lol. I would sure like to get into one with a bad psu but like you said, they are still too high 😞
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post #18188 of 18331 Old 11-14-2019, 02:39 PM
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Quote:
Originally Posted by momofx View Post
Wait, youre using component input?
Hmmm. Not sure why it shows component?
HDMI from the XBOX to the Denon 6400H and HDMI to the Epson 5040UBE wireless transmitter.

EPSON 5040UBE | DENON X6400H | XBOX ONE X\PS4 | EMOTIVA XPA-7 GEN 2 |EMOTIVA XPA-3 GEN 3 | ELITE SCREEN 150" ZEREO EDGE W/LED KIT
9.3.4 SURROUND SYSTEM ALL KLIPSCH | L&R RF-7II | CENTER RC64II |FRONT HEIGHTS 2 x RB-81II | 4 SURROUNDS RS-62II | 4 ATMOS CDT-5800 | SUBS R112SW & 2 x R115SW
VEFXI 3D-BEE DIAMOND (2D TO 3D CONVERTER) | DARBE VISION DVP-5000S | LOGITECH HARMONY 800
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post #18189 of 18331 Old 11-14-2019, 07:44 PM
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I'm looking for a projector to last me about 3 years before I can afford a better one. I'm split between buying the 5040ub or the 5050ub. I'm looking at:

A 5040ub refurb for $1400 on Amazon
A new 5040ub for $1800 on HDVisionWorks or
A new 5050ub for $2700 from wherever.

I'm a bit worried about the PSU failure issue on the 5040ub refurb, but I'm assuming it'll come with the 2 year Epson warranty. I'm planning on using it for 4k blu-rays, and will use the Nvidia Shield workaround to get 4k HDR if I want it.

Thoughts?
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post #18190 of 18331 Old 11-14-2019, 08:21 PM
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Quote:
Originally Posted by Lowkae View Post
I'm looking for a projector to last me about 3 years before I can afford a better one. I'm split between buying the 5040ub or the 5050ub. I'm looking at:

A 5040ub refurb for $1400 on Amazon
A new 5040ub for $1800 on HDVisionWorks or
A new 5050ub for $2700 from wherever.

I'm a bit worried about the PSU failure issue on the 5040ub refurb, but I'm assuming it'll come with the 2 year Epson warranty. I'm planning on using it for 4k blu-rays, and will use the Nvidia Shield workaround to get 4k HDR if I want it.

Thoughts?
https://epson.com/Clearance-Center/H...a300c40a240610

https://www.avsforum.com/forum/199-f...-151-00-a.html
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post #18191 of 18331 Old 11-14-2019, 08:47 PM
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Didn't notice the refurbished 5040ube was still in stock, while the regular 5040ub was out of stock. Great price. Will definitely be getting this. Thanks.
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post #18192 of 18331 Old 11-15-2019, 05:57 AM
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I just got one of the 5040 ube this tuesday and so far so good didt get the wireless to work yet but didnt really care about that
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post #18193 of 18331 Old 11-15-2019, 01:07 PM
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Best 3D Glasses ?

What 3D Glasses are you guys using and how do you like them? I'm looking for some that are comfortable and cover the sides too...
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post #18194 of 18331 Old 11-15-2019, 01:54 PM
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The UBE refurb comes with an extra bulb?

Living Room: Samsung UN65JS8500,Onkyo TX-NR676,Klipsch R-28F,Klipsch RC-62II,Klipsch R-14S,Polk Audio 80 FX/RT(Atmos)
Bedroom: Samsung UN55MU6290,Onkyo TX-RZ610,Onkyo & Fluance speakers
Garage: Epson 5040UB,Elite Screens 125" motorized screen,2xKlipsch RP-160M,4xKlipsch RP-150M,Klipsch RP-450C ,2xKlipsch CDT-3800II-Atmos,Klipsch R115SW,Klipsch R110SW
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post #18195 of 18331 Old 11-15-2019, 05:49 PM
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Quote:
Originally Posted by tibimakai View Post
The UBE refurb comes with an extra bulb?
no it comes with hdmi wireless Extender Kit
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post #18196 of 18331 Old 11-16-2019, 08:29 AM
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Originally Posted by madermat View Post
I just got one of the 5040 ube this tuesday and so far so good didt get the wireless to work yet but didnt really care about that

Epson ELPGS03 3D glasses, I have tested Samsung & Sony glasses which both let through more cross-talk due to not dimming enough.


They are pricey but they will give you the best image in terms of cross talk.
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post #18197 of 18331 Old 11-16-2019, 08:43 AM
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Epson ELPGS03 3D glasses, I have tested Samsung & Sony glasses which both let through more cross-talk due to not dimming enough.



They are pricey but they will give you the best image in terms of cross talk.
Maybe this will help:

Quote:
Originally Posted by Deja Vu View Post
I have a number of Epson 3D projectors including the LS10,000 (laser). I've always been disappointed with Epson's 3D (too much cross-talk, especially in the background).

However, not long ago out of frustration I decided to play with the 3D depth setting. I thought that by decreasing depth it might ameliorate the cross-talk somewhat. It made cross-talk worse so out of desperation I tried increasing depth to plus 2 and was shocked when the "ghosting" disappeared. There was no downside to this change. I also have two 2016 JVC projectors, which have exceptionally good 3D. The Epson now has the least cross-talk of any of my non-DLP projectors and overall it has the best 3D when cross-talk, contrast, black level and brightness are all taken into consideration.

I tried the same changes to the 3D on my Epson 5020 and it helped the cross-talk but it seemed to negatively impact the sharpness of the 3D image.

Anyway, if you have an Epson 3D projector increase the 3D depth setting by a couple of clicks and see if that helps with cross-talk.
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post #18198 of 18331 Old 11-16-2019, 12:22 PM
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Quote:
Originally Posted by AdamAttewell View Post
Quote:
Originally Posted by madermat View Post
I just got one of the 5040 ube this tuesday and so far so good didt get the wireless to work yet but didnt really care about that

Epson ELPGS03 3D glasses, I have tested Samsung & Sony glasses which both let through more cross-talk due to not dimming enough.


They are pricey but they will give you the best image in terms of cross talk.

Well I'm kinda confused now lol - someone tried the Samsung and Epson on Amazon and said the opposite... maybe I will try both and also what noob posted 🙂
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post #18199 of 18331 Old 11-16-2019, 09:04 PM
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I ordered a 5040ube a week ago and got it yesterday. It worked all of 10 minutes before dying. I called customer service today and they are shipping me a replacement on Monday with next day shipping. Hope that one works! The picture was amazing for those 10 minutes!
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post #18200 of 18331 Old 11-16-2019, 09:25 PM
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I ordered a 5040ube a week ago and got it yesterday. It worked all of 10 minutes before dying. I called customer service today and they are shipping me a replacement on Monday with next day shipping. Hope that one works! The picture was amazing for those 10 minutes!

This is the VERY reason I decided to bite the bullet and just get the 5050ub which according to what I read, the psu problem is fixed.


I read that alot of the refurbs where still having the psu problem and then some people would say oh they fixed it in the refurb ones... too much confusion. It's like a toss of the coin with the 5040ub...
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post #18201 of 18331 Old 11-16-2019, 09:39 PM
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I bought the 5040ube with an additional 2 years of warranty through my credit card. I figure that if I get one that lasts 4 years at $1300, that’s a good deal. Or if I’m lucky, they’ll run out of 5040s and replace it with a 5050 later on. Either way i think it’ll be a good deal.
OTOH, I really hope I’m not playing refurb roulette too many times...
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post #18202 of 18331 Old 11-16-2019, 11:49 PM
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Originally Posted by hatchiqqq View Post
I bought the 5040ube with an additional 2 years of warranty through my credit card. I figure that if I get one that lasts 4 years at $1300, that’s a good deal. Or if I’m lucky, they’ll run out of 5040s and replace it with a 5050 later on. Either way i think it’ll be a good deal.
OTOH, I really hope I’m not playing refurb roulette too many times...
Yeah you can't go wrong as far as picture quality goes with either one and Epson customer service is top notch. One of the main reasons I made Epson my xmas present this year

Last edited by momofx; 11-17-2019 at 07:08 AM.
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post #18203 of 18331 Old 11-17-2019, 07:08 AM
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Originally Posted by momofx View Post
Yeah you can't go wrong as far as picture quality goes with either one and Epson customer service is top notch. One of the main reasons I made Epson my xmas present this year 🙂

If by "top notch", you mean they'll immediately ship you a refurb that probably has more problems than the one you're sending back, then yeah, top notch.
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post #18204 of 18331 Old 11-17-2019, 07:17 AM
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Yeah you can't go wrong as far as picture quality goes with either one and Epson customer service is top notch. One of the main reasons I made Epson my xmas present this year
Quote:
Originally Posted by roland6465 View Post
If by "top notch", you mean they'll immediately ship you a refurb that probably has more problems than the one you're sending back, then yeah, top notch.
I’m in agreement relative to performance and warrant process. However, Epson’s consumer communication, transparency, and refurb QA/QC as noted by many requires attention.

Epson: 5040UB | Elite: 115" Fixed Frame CinemaScope (2.35:1) | Onkyo: TX-RZ920 + M-5010 (7.2.4) | Klipsch: RF-7 II's, RC-64 II, RS-62 II, RB-61 II MICCA: M-8C (Atmos) x 6 | SVS: PB16-Ultra x 2 | Philips: BDP7501, Panasonic: DMP UB900, Oppo: UDP-203

Last edited by gene4ht; 11-17-2019 at 10:36 AM. Reason: Typo
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post #18205 of 18331 Old 11-17-2019, 10:04 AM
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Originally Posted by hatchiqqq View Post
I ordered a 5040ube a week ago and got it yesterday. It worked all of 10 minutes before dying. I called customer service today and they are shipping me a replacement on Monday with next day shipping. Hope that one works! The picture was amazing for those 10 minutes!
Dang I have 25 hours on mine so far so good I put a 1000 hours a year on so im sure a problem will manifest before the 2 years are up
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post #18206 of 18331 Old 11-18-2019, 11:21 AM
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Hey Everyone,
I am a new owner of a refurbished Epson 5040ube purchased directly from Epson - I couldn't pass up the deal. I replaced an Epson 8350 that I used for many years. I was pretty disappointed to find out that the 5040 won't "just work" with a Xbox one X for both streaming and gaming using 4k/HDR. That said, part of me wants to just keep my standard Xbox and my current receiver and let the 5040 use 4k enhancement for "4k" video and gaming.

Here's my old setup:

Epson 8350 Projector
Original Xbox One
Pioneer VSX-1019AH AV Receiver.

My plan was to buy a 4K capable receiver and a Xbox One X on Black Friday so that I could finally enjoy 4K/HDr with my fancy new projector. Now I am thinking I should just keep my existing setup and enjoy the upscaling instead. I would LOVE to get everything I can out of this new projector, out of the box it looks pretty great upscaling 1080P. Hell, it's almost too bright in a dark room!

I do know there is the option of a HDfury scaler that fools the projector into thinking the stream from the Xbox is 4k/HDR10 at 60hz, I might go that option if I want to spend even more money.

Please be kind if I have some terminology wrong or if I don't know what I am talking about. I'd ultimately like to know if I should spend the money on a new Xbox/Receiver with a HD fury scaler, or should I just let the projector work with the 1080p signal I have now?
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post #18207 of 18331 Old 11-21-2019, 09:48 AM
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5040UB just died

Well, I just had another 5040UB die on me. I purchased 2.5 years ago, and that one died after about a year or so. Now it's replacement has bitten the dust. I don't think they ever really fixed anything on these projectors. I still have to call epson to see if they will do a swap no charge, even though it's out of the initial 2 years warantee, the replacement didn't last 2 years. If they don't swap it, I'll probably be looking for a new projector. I will not give Epson any more money. If they don't replace it, I'll probably just put up my backup 3020 I have, and after Christmas, I'll look at a JVC or Sony.

buz
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post #18208 of 18331 Old 11-21-2019, 11:08 AM
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Quote:
Originally Posted by buz View Post
Well, I just had another 5040UB die on me. I purchased 2.5 years ago, and that one died after about a year or so. Now it's replacement has bitten the dust. I don't think they ever really fixed anything on these projectors. I still have to call epson to see if they will do a swap no charge, even though it's out of the initial 2 years warantee, the replacement didn't last 2 years. If they don't swap it, I'll probably be looking for a new projector. I will not give Epson any more money. If they don't replace it, I'll probably just put up my backup 3020 I have, and after Christmas, I'll look at a JVC or Sony.

buz

A swap out is improbable. Your replacement lasted a year...or at least long enough for the original warranty to run it's course, and any replacement always / only continues the original warranty time frame...even if you were graced with a new unit.

You should look at the satisfaction index that owners of the newer 5050 units have, and not overly fault Epson, who while not perfect by any means regarding the 5040 Refurb issues, really has NOT had that high a percentage of unit failures across the 1000s of projectors in the hands of customers.

This Forum is simply a watering hole where those who are disaffected come to elaborate on their issues. It does not represent the "majority".. For instance...I'm a Designer / Integrator who has installed at least 18-19 5040s since they came out, and to date, only one had issues and that was Panel related...not a power supply.

I know that really, only your situation matters to you...as it should. I just advise not to dismiss the 5050 out of hand as it is going to be a very solid (...and more affordable...) choice than JVC...or SONY. And that is coming from someone who fawns on using a JVC whenever the budget allows.
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post #18209 of 18331 Old 11-21-2019, 02:12 PM
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Buz, sorry to hear what is happening with your projector. I hope they will take care of you, but if they don't, than consider selling that pj to me and maybe I can find out, what is wrong with these pjs.
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Garage: Epson 5040UB,Elite Screens 125" motorized screen,2xKlipsch RP-160M,4xKlipsch RP-150M,Klipsch RP-450C ,2xKlipsch CDT-3800II-Atmos,Klipsch R115SW,Klipsch R110SW
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post #18210 of 18331 Old 11-21-2019, 04:46 PM
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Originally Posted by buz View Post
Well, I just had another 5040UB die on me. I purchased 2.5 years ago, and that one died after about a year or so. Now it's replacement has bitten the dust. I don't think they ever really fixed anything on these projectors. I still have to call epson to see if they will do a swap no charge, even though it's out of the initial 2 years warantee, the replacement didn't last 2 years. If they don't swap it, I'll probably be looking for a new projector. I will not give Epson any more money. If they don't replace it, I'll probably just put up my backup 3020 I have, and after Christmas, I'll look at a JVC or Sony.

buz
Sorry to hear Buz. How many hours did you have on it?

Also an update on my replacement refurb unit. It came on Tuesday and seems to be working great so far. There are scratches on the lens but it doesn't appear to affect the image, so I won't worry about that. Hopefully this unit lasts a good long time.
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