Originally Posted by Dave in Green
Wrong. You do not have to produce a receipt stating MSRP to get Sony warranty coverage. Sony keeps a computerized record of all projector serial numbers they import into the U.S. When you buy a Sony projector you register it on the Sony website with model number, serial number, purchase date and place of purchase. If the serial number matches the list of Sony-imported units you get full Sony warranty coverage. If the serial number isn't on Sony's list you aren't eligible for a Sony warranty because you bought a gray market projector that wasn't imported into the U.S. by Sony.
Okay, well like I said just read that.
I have never warrantied a Sony PJ, however in both the HW40 and HW45es, owner threads there is people stating what I am saying.
Also I have had a Sony Receiver that I did have to warranty, And they 110% required a receipt. Furthermore,
"Have this Service Contract, Service Contract number listed on the front of this Service Contract, model number and serial number of Your Product, and the original Product receipt available."
Says differently, that is from Sonys Esupport. Sony does not have Transferable Warranty's, and are the strictest IME with warranty, so thinking you are getting coverage without a receipt, that my friend is a fairy tale.
Like I said originally, I dont know if there is truth to the Not paying full price thing or not. I have not experienced it, just read that here. However, stating they dont require a receipt I know for a fact that is false. Sony doesn't even warranty at all unless you buy from an Authorized dealer with a receipt to Prove IT. The serial is irrelevant, things can start at a Authorized dealer and end up in the hands of someone else, and sold again. Those will not be Warrantied.
Now I do see you are on about registering it, ya they dont require a receipt for that. However if and when it comes time to warranty it, you best have a receipt.
Originally Posted by coderguy
The Sony hw45es has 7% 1-star reviews on Amazon, the Epson 5040ub has 11%. Both are fairly normal and do not appear to indicate high failure rates.
That said, the Sony panel issue is hard to detect for a layman, it has to be measured.
Thats not really fair way to judge things.
For one, those with the slightest issue will have the loudest mouth. There is also very few reviews. Then you have to look at what is actually being said.
1. Processor went bad after 90 days. Not even sure what they mean by that lol, they could have been more descriptive. Anyway so 1 failure.
2. Problem with Lamp life, a problem that by the reviewers own accord are well documented. He also seems to think a Lamp is actually going to last 6000 hours, We all know that isnt true.
3. DOA, Happens to everyone.
4. Broken Fan I assume? Again par for the course.
The Epson has too many to list lol. However if looking through the same pattern will likely emerge. Everyone has failures.
For fun I checked my 3700 reviews, 3 1 stars. 1. is that the fan is loud, (ya maybe on high with HA mode on) 2. has nothing to do with the 3700 and is a complaint about Epson warranty centers, 3. Is showing a problem with overheating, dude probably lives at 10k feet and doesn't have HA mode on lol, who knows.