BenQ W2700 / HT3550 Announcement and Owner’s Thread - Page 116 - AVS Forum | Home Theater Discussions And Reviews
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post #3451 of 4743 Old 06-01-2019, 09:59 AM
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Quote:
Originally Posted by mR_Mo View Post
Hi, did you find a solution to this? I’m also having problem with hdr movies gets a green tint when playing on my htpc with a Nvidia 1060 as graphic card.
I ended up returning it, as I was not able to get rid of the green tint. I had one of the earlier units, perhaps the newer ones with updated firmware fix the issue, not sure.
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post #3452 of 4743 Old 06-01-2019, 06:16 PM
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Originally Posted by mR_Mo View Post
Hi, did you find a solution to this? I’m also having problem with hdr movies gets a green tint when playing on my htpc with a Nvidia 1060 as graphic card.
Turn off "Night Light" in display settings.
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post #3453 of 4743 Old 06-01-2019, 07:01 PM
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Seems like each time I turn mine on something new happens now its doing this
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post #3454 of 4743 Old 06-01-2019, 07:16 PM
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Well that's a new one!
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post #3455 of 4743 Old 06-01-2019, 07:22 PM
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Originally Posted by ctalbot View Post
Is there a release notes for the firmware? I downloaded the firmware but couldn't find one. I was curious if the firmware was just to address the dynamic iris issue. I've had random drops outs like others so wondered if this can be addressed.



By the way, I noticed there are android and google references in the zip file. Does this projector run Android/Linux?


Straight from my contact:

1. Optimizing DCI-P3 color table

2. Improving Dynamic Iris by adding low/middle/high options

3. Improving the low-frequency volume performance by adding HDMI Equalizer option

4. Resolving the bug that some units cannot store the installation memory (ceiling or table type setup)

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post #3456 of 4743 Old 06-01-2019, 07:45 PM
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What settings are people using with the Apple TV 4k? 4k HDR? With my Oled I set it to 4k SDR/match frame/match dynamic range. The ht3550 doesn’t kick in the HDR with these settings? Thoughts?

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post #3457 of 4743 Old 06-01-2019, 08:33 PM
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Originally Posted by hobbs47 View Post
What settings are people using with the Apple TV 4k? 4k HDR? With my Oled I set it to 4k SDR/match frame/match dynamic range. The ht3550 doesn’t kick in the HDR with these settings? Thoughts?



Also, I loaded the new firmware and Dynamic Iris doesn’t seem to have any effect when changed to any option. Anybody else? Just got the projector yesterday so I’m not sure how this setting originally behaved before the new firmware. Well, only what I’ve seen on YouTube reviews.
Mine is flickering a lot but only happens when I'm watching the NBA Games.

Attached is a video showing mine flickering a lot, also with the new firmware installed.

I also changed from the new iris settings from Low, Medium, High and also Off, and nothing change.


I'll be returning mine.

Thanks,
jb

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post #3458 of 4743 Old 06-01-2019, 08:37 PM
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Anyone seen this? Look at the top blue, I'm seeing random blue lines
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post #3459 of 4743 Old 06-02-2019, 05:55 AM
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Quote:
Originally Posted by Brian18 View Post
Anyone seen this? Look at the top blue, I'm seeing random blue lines


Can’t see your pics.

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post #3460 of 4743 Old 06-02-2019, 06:05 AM
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Originally Posted by jabe00 View Post
Mine is flickering a lot but only happens when I'm watching the NBA Games.

Attached is a video showing mine flickering a lot, also with the new firmware installed.

I also changed from the new iris settings from Low, Medium, High and also Off, and nothing change.

https://youtu.be/ySe8WQNKDG0

I'll be returning mine.

Thanks,
jb

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Do you mean the flash photography? You are returning your $1500 projector due to flash photography in the NBA Finals?
Here's a highlight video and the flashes look just the same as in your video.

Last edited by Greg Flowers; 06-02-2019 at 06:20 AM.
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post #3461 of 4743 Old 06-02-2019, 07:01 AM
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Originally Posted by Greg Flowers View Post
Do you mean the flash photography? You are returning your $1500 projector due to flash photography in the NBA Finals?

Here's a highlight video and the flashes look just the same as in your video. https://www.youtube.com/watch?v=tbn1oGhLVvQ
I understand, but I never had that issue in my BenQ HT2150ST that I had before and I watched those games everyday on it.now I don't feel comfortable watching because the issue.

Thanks
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post #3462 of 4743 Old 06-02-2019, 07:25 AM
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Originally Posted by jabe00 View Post
I understand, but I never had that issue in my BenQ HT2150ST that I had before and I watched those games everyday on it.now I don't feel comfortable watching because the issue.

Thanks
jb

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Maybe there were more flashes than usual because it was the first quarter of the first game of the NBA Finals? This seems to be a complaint about the source material more than the projector. But send it back if you're not happy with it. But from the video you posted it does not seem to be a projector issue to me.
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post #3463 of 4743 Old 06-02-2019, 07:35 AM
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Originally Posted by Greg Flowers View Post
Maybe there were more flashes than usual because it was the first quarter of the first game of the NBA Finals? This seems to be a complaint about the source material more than the projector. But send it back if you're not happy with it. But from the video you posted it does not seem to be a projector issue to me.
If those are really camera flashes, then should be seen in another TV's right.

I'll give a try before request the return.

I have two more TV in my house, I'll watch and record the same part of the game in all Tvs, if is that right should be the same issue there.

I'll post the results here, next game is tomorrow.

Thanks
jb


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post #3464 of 4743 Old 06-02-2019, 07:53 AM
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Originally Posted by jabe00 View Post
If those are really camera flashes, then should be seen in another TV's right.

I'll give a try before request the return.

I have two more TV in my house, I'll watch and record the same part of the game in all Tvs, if is that right should be the same issue there.

I'll post the results here, next game is tomorrow.

Thanks
jb


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Just look at a highlight clip like the one I posted just above. That is the source material and will show on any display. It may be more pronounced or annoying on a giant screen, but that's not the projector's fault.
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post #3465 of 4743 Old 06-02-2019, 08:10 AM
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[quote=DLPdisciple;58126280][QUOTE=pviader;58126120]Do anyone knows if the new FW also works on the W2700?
Quote:

As above! Although TBH mine is running very well - but will be nice to see the back of the split screen and the iris settings are a decent bonus,
Absolutely no regrets re my purchase - for the price it's a great bit of kit
Hi so you have W2700 and the firmware is working well ¿? In the last config tab u still see W2700 ? Any problems with this firmware in W2700 suring these days of use ¿?

Thanks !!
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post #3466 of 4743 Old 06-02-2019, 08:21 AM
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Originally Posted by sage11x View Post
Quote:
Originally Posted by Brian18 View Post
Anyone seen this? Look at the top blue, I'm seeing random blue lines


Can’t see your pics.
Let me try again
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post #3467 of 4743 Old 06-02-2019, 09:41 AM
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Originally Posted by Brian18 View Post
Let me try again
Not sure what you are watching there. Is that the Star Trek reboot with Chris Pine? Director JJ Abrams went nuts with fake lens flares in that one. Does it show up in a lot of stuff or just that movie/show?
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post #3468 of 4743 Old 06-02-2019, 09:46 AM
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Originally Posted by Brian18 View Post
Let me try again

That's just the lens flare in the movie. Here's a screenshot off of my PC.
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post #3469 of 4743 Old 06-02-2019, 09:55 AM
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Originally Posted by Brian18 View Post
Let me try again
There is nothing wrong with the projector. That movie is loaded with lens flares from the director.

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post #3470 of 4743 Old 06-02-2019, 10:10 AM
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Originally Posted by dan webster View Post
Quote:
Originally Posted by Brian18 View Post
Let me try again
There is nothing wrong with the projector. That movie is loaded with lens flares from the director.
So this is normal to see?
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post #3471 of 4743 Old 06-02-2019, 11:17 AM
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Originally Posted by DrCoolface View Post
Turn off "Night Light" in display settings.
Thanks for the suggestion but that is off. But when I tried “play hdr games and apps” I get the same green picture. Attached an example. I’m using the NVIDIA 385.28 driver, old but should be stable for both hdr and 3D according to this https://forum.doom9.org/showthread.php?t=176013
I’ll have to google it.
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post #3472 of 4743 Old 06-02-2019, 11:36 AM
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Originally Posted by mR_Mo View Post
Thanks for the suggestion but that is off. But when I tried “play hdr games and apps” I get the same green picture. Attached an example. I’m using the NVIDIA 385.28 driver, old but should be stable for both hdr and 3D according to this
I’ll have to google it.
Hi !!

I think 4K + HDR + 60Hz with 444 is not supported for hdmi 2.0 try changing refresh to 30Hz, or move to 420 (not recomended) or setting a lower resolution....
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post #3473 of 4743 Old 06-02-2019, 11:59 AM
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Originally Posted by Brian18 View Post
So this is normal to see?
That is certainly not normal.

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post #3474 of 4743 Old 06-02-2019, 12:19 PM
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Originally Posted by mR_Mo View Post
Thanks for the suggestion but that is off. But when I tried “play hdr games and apps” I get the same green picture. Attached an example. I’m using the NVIDIA 385.28 driver, old but should be stable for both hdr and 3D according to this https://forum.doom9.org/showthread.php?t=176013
I’ll have to google it.

I get a green screen with my Directv box at 1080i. 720p is fine. Weird.

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post #3475 of 4743 Old 06-02-2019, 01:22 PM
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Anyone care to share what Apple TV 4k video settings you are using? 4k HDR? 4k SDR?

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post #3476 of 4743 Old 06-02-2019, 02:06 PM
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Originally Posted by BrandonH View Post
I was able to obtain some release notes on the 1.01 firmware from Benq.

1.       Optimizing DCI-P3 color table
2.       Improving Dynamic Iris by adding low/middle/high options
3.       Improving the low-frequency volume performance by adding HDMI Equalizer option
4.       Resolving the bug that some units cannot store the installation memory (ceiling or table type setup)

That number 3 item is curious, and I see there is an HDMI equalizer setting now in the menu. I've heard of HDMI equalizers being used in extenders, repeaters and active cables but not in display devices. Hopefully it's something that improves connections on weak HDMI signals, I'm not exactly sure what low frequency volume performance means and how that setting which can be switched between Auto and about 30 specific levels helps with that.

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I wonder if this will help with the source drop issue that I've encountered? Can't try new firmware since I'm out of town for a few days

Quote:
Originally Posted by hobbs47 View Post
Anyone care to share what Apple TV 4k video settings you are using? 4k HDR? 4k SDR?
I've found that my 4K Apple TV refuses to do 60Hz 4K HDR.

So my setting is chroma 4:2:2 4k HDR 24Hz.

Last edited by xealo; 06-02-2019 at 02:09 PM.
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post #3477 of 4743 Old 06-02-2019, 02:12 PM
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Originally Posted by mR_Mo View Post
Thanks for the suggestion but that is off. But when I tried “play hdr games and apps” I get the same green picture. Attached an example. I’m using the NVIDIA 385.28 driver, old but should be stable for both hdr and 3D according to this https://forum.doom9.org/showthread.php?t=176013
I’ll have to google it.
OK- I forgot I changed to 444 color space in NVIDIA panel. Do that and it should work. If not, then you probably need a new cable.
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post #3478 of 4743 Old 06-02-2019, 04:57 PM
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At it's price point yes, but the contrast will be very low regardless. Anyone reputable got numbers? I'm guessing native 700:1, dynamic maybe 2000:1 ?

As for sophisticated glass optics... I can tell you now, the plastic lenses on a 10 year old jvc are far better than this, it's not even close. Touting 'all glass optics' doesn't mean anything if the glass elements are made on the cheap and arranged the same way. They, like all the others, are just on the same bandwagon, trying wow you with fancy terms. Those small bk7 elements can be produced for a couple of bucks each and coated for the same!

I think it's a good projector for the money I really do, but it doesn't compete with anything more expensive, like the 5700, or step up again to the Epson 6050. I've had all 3 side by side. It's not meant to anyway hence the pricing. I don't know what other $1500 dlp machines are there to compete with it anyway? optoma?

With regards to test patterns, yes obviously we don't watch them. I look at test patters as like a doctor for the projector, it will show what's wrong with it in some areas. They should always be used. But you can see the CA during movies, it's not hard to miss at most times.

The problem is though, if those CA problems were not there, you don't realise how much BETTER the image would be. That's why people buy projectors with good optics, like the LK models and the more expensive Sony's and now this new Epson 6050.

Let's just keep this within the realms of reality eh


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Originally Posted by sage11x View Post
I’m not sure if your comment is serious? At it’s price the HT3550 has better contrast and color than any of it’s 4K competition. I would easily recommend the HT3550 over any similarly priced 4K projector if image quality is the primary concern. The HT3550 uses some fairly sophisticated all glass optics for such an affordable projector. The HT3550’s performance is largely tied to the use of those optics (go back and look at last years 4K DLPs and you’ll see how far color/contrast performance has come). But there are limits to what you can achieve at such a budget price and the CA the HT3550 exhibits is evidence of that.
If someone offered something close to what the BenQ is offering at this price with absolutely perfect optics (doubtful that would be possible as even $5000 projectors struggle with optics but still) then I would recommend that. But the competition isn’t even close. Personally, I don’t find the CA egregious enough of an issue to disregard all the things the HT3550 does right.

Look, I’ve been around the forum a LONG time. I’ve owned and been around a lot of displays from CRT through the various rear projection techs all the way through LCD/Plasma and now front projection. I’ve learned that all displays— all products— have their pros and cons. If you go looking for things to complain about chances are you’ll find them. We evaluate a display’s performance based on test patterns but at the end of the day we don’t WATCH test patterns. It’s important to weigh test results with real life performance. Subacabra was sure his projector had no CA— until he went looking for it. He has never seen it in actual content and it hasn’t impacted his enjoyment of the projector’s image quality. At what point is that thing we’re picking at a nit? Again, I’m not saying anyone should accept something they find bothersome. But if you don’t notice it unless you have a test pattern up with your nose pressed against the screen looking for it is it really an issue?
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post #3479 of 4743 Old 06-02-2019, 06:23 PM
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For those of you who ordered directly from Benq, did yours ship in just the product box itself?

I need to ship mine out and just want to be sure it's protected enough with just that box.
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post #3480 of 4743 Old 06-02-2019, 06:57 PM
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Originally Posted by oztheatre View Post
The problem is though, if those CA problems were not there, you don't realise how much BETTER the image would be. That's why people buy projectors with good optics, like the LK models and the more expensive Sony's and now this new Epson 6050.

Let's just keep this within the realms of reality eh
Benq's were typically sharper than Epson LCD's, if this trend has reversed itself, that would be something new, but this is 4k we are talking about now. As far as sub $2000 DLP's go, there are ones sharper than LCOS and LCD...

However, this Benq has a shorter throw range which makes it harder to make without CA. The ht5550 might be a bit better in that regard.

It depends on the color of the CA just as much as the size, blue has the least effect. It depends how dark the purple (red+blue) is and this being 4k, might make it harder to see. CA doesn't generally affect movies much unless it's very severe, it will affect HTPC text much more.

You can still get a pixel perfect image with some projectors with CA issues, unless totally severe, the CA will not always bleed through on larger blocks of pixels. The CA is often caused by extreme 2-4 pixel white and black clusters next to each other, but not all colors will show it, even on a test pattern. Even if you manipulate the white pixels to for a larger square the CA outlines will sometimes disappear.

However, I don't know about this specific unit.
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