BenQ W2700 / HT3550 Announcement and Owner’s Thread - Page 151 - AVS Forum | Home Theater Discussions And Reviews
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post #4501 of 5312 Old 08-30-2019, 03:08 PM
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Just made my order from BenQ....asked the guy on the phone if I could get the latest build date/ver and he said he'd put a note on the order so we'll see what I end up with. After I made the order I also asked him about the tariffs affecting pricing and he said he couldn't say for sure but he thought they probably will affect it some.
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post #4502 of 5312 Old 08-30-2019, 03:44 PM
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Quote:
Originally Posted by luc182 View Post
Is it the same, exact projector as the HT3550, only brighter? Or are there other features not in the TK850?


There are some feature differences beyond the color wheel/lumen output...

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post #4503 of 5312 Old 08-30-2019, 03:46 PM
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Originally Posted by ClassicQ8 View Post
I think the input lag maybe lower than HT3550


I would sincerely doubt this. The Tk850 and it’s full feature set has yet to be officially announced but I expect it to have the same input lag.

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post #4504 of 5312 Old 08-30-2019, 03:52 PM
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Quote:
Originally Posted by Fastrabbit19 View Post
From that review: “The 8 million pixels are, as usual in this price range, achieved by means of an optical pixel duplication.”


I don’t think this is true. This projector shows every pixel; it just shows one quadrant at a time and does that 60hz x 4 = 240 times per second so that it’s displaying the actual full 4K pixels at 60hz. None are duplicated or otherwise faked.


I wouldn’t really fault them for that explanation. Strictly speaking, a DMD micro mirror is not a pixel. But, traditionally, it’s been responsible for creating a single pixel in a 1:1 capacity. In a 4K DLP like the HT3550, a single micro mirror is producing 4 pixels instead of one. This happens so fast (240Hz, as you point out) that our eyes perceive this as one static image.I think what the reviewer is trying to say is that, through use of an optical actuator, each “pixel” of the DLP (in this case micro mirror) can be multiplied to produce more than one pixel onscreen. And that’s true.

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post #4505 of 5312 Old 08-30-2019, 04:10 PM
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Sorry if I missed it but do we have any idea when FW 1.03 will be available for DL? Are there any AVS beta testers out there currently?
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post #4506 of 5312 Old 08-30-2019, 04:24 PM
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Originally Posted by Samfield View Post
Sorry if I missed it but do we have any idea when FW 1.03 will be available for DL? Are there any AVS beta testers out there currently?
The units are 103 builds but they appear to come with firmware 1.0.2 (so far).

I don't think anyone has stated they have 'firmware' 1.0.3.

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post #4507 of 5312 Old 08-30-2019, 06:54 PM
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Sure, but it’s misleading. It makes it sound like all 4K pixels in the source aren’t shown on the screen. But it does show all 4K pixels; it doesn’t double up anything or do other faking of pixel data.
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post #4508 of 5312 Old 08-30-2019, 10:08 PM
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So far after 60 days of usage my BenQ HT3550 projector has been awesome!



Just finished watching Game of Thrones on it and it was a joy!
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post #4509 of 5312 Old 08-31-2019, 10:35 AM
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Kinda disappointed in BenQ's response time to emails. Emailed them on Monday and heard nothing back by Friday so I emailed them again Friday. Got the same "email received, we will get back to you" response. So we will see.
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post #4510 of 5312 Old 08-31-2019, 05:36 PM
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I have been using WCG in HDR10 mode. Lowered the green gain in color temperature because of a green tint. But I also noticed the blues are too bright. All other colours are great but blue is almost neon like. Tried messing with the settings but nothing works. Anyone else find any settings to deal with this?
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post #4511 of 5312 Old 09-01-2019, 12:52 PM
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Sorry if been asked and answered but is there a fix to the half the screen is darker than the other half? Also, don't get this projector if you have an ambient light situation. You live and you learn.
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post #4512 of 5312 Old 09-01-2019, 03:51 PM
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Quote:
Originally Posted by FreddieKU View Post
Sorry if been asked and answered but is there a fix to the half the screen is darker than the other half? Also, don't get this projector if you have an ambient light situation. You live and you learn.
I got that once and I turned HDR off then back on again and it balanced out. Hasn't popped up again but I'm sure it will at some point. Hopefully they can fix it with a firmware update.
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post #4513 of 5312 Old 09-02-2019, 12:11 PM
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I'm strongly considering this projector. Is this suitable for a 150" screen in a light controlled room? I've read some say it isn't bright enough for that large of a screen (real world lumens) but if I'm completely light controlled will that work for 4k HDR on a 1.1 gain screen?

Last edited by gunbunnysoulja; 09-02-2019 at 02:09 PM.
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post #4514 of 5312 Old 09-02-2019, 01:24 PM
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Quote:
Originally Posted by FreddieKU View Post
Sorry if been asked and answered but is there a fix to the half the screen is darker than the other half? Also, don't get this projector if you have an ambient light situation. You live and you learn.
Hi! Did you update the firmware to 1.02? It should fix that problem, although some people seem to have experienced it after the update, but should happen much less frequently. I haven't experienced it myself at least.
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post #4515 of 5312 Old 09-02-2019, 03:44 PM
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Help!!!

I had no issues with mine but went ahead and updated firmware to the latest 1.02 and it went through seemingly ok saying it was updated properly but now the whole screen has a purple layer on top of whatever I’m watching!

How do I fix this?

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post #4516 of 5312 Old 09-02-2019, 03:47 PM
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Quote:
Originally Posted by Fastrabbit19 View Post
Help!!!

I had no issues with mine but went ahead and updated firmware to the latest 1.02 and it went through seemingly ok saying it was updated properly but now the whole screen has a purple layer on top of whatever I’m watching!

How do I fix this?
That's usually a color space issue.

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post #4517 of 5312 Old 09-02-2019, 03:47 PM
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Ok, I fixed it!

I changed hdmi settings from “limited input” to “auto”
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post #4518 of 5312 Old 09-02-2019, 04:03 PM
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Is it normal for the fan speed to change in normal or economic modes? My bulb flicker issue is gone but I can hear the fan getting quieter/louder randomly.

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post #4519 of 5312 Old 09-02-2019, 04:32 PM
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Originally Posted by wk11793 View Post
Is it normal for the fan speed to change in normal or economic modes? My bulb flicker issue is gone but I can hear the fan getting quieter/louder randomly.
I have this issue and emailed support last week. They have yet to get back to me. I will update if they do reply.
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post #4520 of 5312 Old 09-02-2019, 08:10 PM
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Quote:
Originally Posted by gunbunnysoulja View Post
I'm strongly considering this projector. Is this suitable for a 150" screen in a light controlled room? I've read some say it isn't bright enough for that large of a screen (real world lumens) but if I'm completely light controlled will that work for 4k HDR on a 1.1 gain screen?

Define light controlled room? Do you mean pitch black? I have my HT3350 at 12' from the 120" screen and in anything but very low light conditions I would not want to watch this for movies. My theater room is light controlled. I would be fine at playing Nintendo Smash Brothers with my sons at about 25% light, but above that it would be very washed out. So far I enjoy the picture for movies in lights-out scenarios, and that is what I am set up to do.
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post #4521 of 5312 Old 09-02-2019, 08:20 PM
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Originally Posted by vtcrom View Post
My HT 3550 stopped working after a few hours of testing. Powers on fine, green happy power light, no image, no fan.

Amazon is sending me a new one tomorrow. I hope I got a defective unit.

FYI - I received my new unit. It has worked fine so far. I do not know what happened to my original projector, but it failed to illuminate the bulb after about 2 hours of use. I am really disappointed that the original unit failed after almost zero use. Since I don't have a lot of DIY time in my life, I returned the projector to Amazon and received a replacement in 2 days. I set up my 7.2.2 system and away she went. I am happy with the picture in my dark theater room. It feels like I am at the movie theater and that was my bar. It does not look so amazing with some light added, but I didn't expect that with a projector. Is it LED TV clear like my mid-budget KS8000 Samsung. No. Is it very close in my dark basement in the evening. YES. 120" at very close to my Samsung is winning in my book.
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post #4522 of 5312 Old 09-02-2019, 08:30 PM
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Originally Posted by vtcrom View Post
Define light controlled room? Do you mean pitch black? I have my HT3350 at 12' from the 120" screen and in anything but very low light conditions I would not want to watch this for movies. My theater room is light controlled. I would be fine at playing Nintendo Smash Brothers with my sons at about 25% light, but above that it would be very washed out. So far I enjoy the picture for movies in lights-out scenarios, and that is what I am set up to do.
Thanks for the reply. Yes to pitch black, as there is no external light coming in. I currently have dark brown carpeting and will be painting the walls and ceiling either (flat/matte) dark brown or black.

I read scottyroo's review here who has an even larger screen and said it was great, but I was still concerned with several others basically saying 4k HDR at 150" on a budget projector is impossible. Are they assuming we have light?

Are black levels with the 3550 great with lights-out scenarios, or just okay? I'm assuming I should assume a sizable variance comparing your image results at 120" against my needs of 150"?
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post #4523 of 5312 Old 09-02-2019, 08:31 PM
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BenQ W2700 / HT3550 Announcement and Owner’s Thread

Quote:
Originally Posted by gunbunnysoulja View Post
I'm strongly considering this projector. Is this suitable for a 150" screen in a light controlled room? I've read some say it isn't bright enough for that large of a screen (real world lumens) but if I'm completely light controlled will that work for 4k HDR on a 1.1 gain screen?


I have a 150” screen in a light controlled room on a 1.1 gain screen (silver ticket) and it’s plenty bright enough. I don’t see why I would need any brighter.

I did paint my walls and ceiling with a flat charcoal color and put down dark grey carpet.

Black levels are really good thanks to the dynamic iris; I can see details in the dark that I couldn’t on my 1070.
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post #4524 of 5312 Old 09-02-2019, 08:52 PM
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Quote:
Originally Posted by vtcrom View Post
Define light controlled room? Do you mean pitch black? I have my HT3350 at 12' from the 120" screen and in anything but very low light conditions I would not want to watch this for movies. My theater room is light controlled. I would be fine at playing Nintendo Smash Brothers with my sons at about 25% light, but above that it would be very washed out. So far I enjoy the picture for movies in lights-out scenarios, and that is what I am set up to do.
Ditto. Played Goat Simulator on Xbox one x with my son for over three hours today with 5 out of 6 lights on at about 30%(smart bulbs) and it looked perfectly fine. Would I want to watch a reference level 4k disc in same environment? Negative.
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post #4525 of 5312 Old 09-02-2019, 09:05 PM
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Quote:
Originally Posted by Fastrabbit19 View Post
I have a 150” screen in a light controlled room on a 1.1 gain screen (silver ticket) and it’s plenty bright enough. I don’t see why I would need any brighter.

I did paint my walls and ceiling with a flat charcoal color and put down dark grey carpet.

Black levels are really good thanks to the dynamic iris; I can see details in the dark that I couldn’t on my 1070.
Glad to hear it. Mine is also Silver Ticket 150" 1.1 gain (STR-169150-WAB). I'm deciding on color for the walls and ceiling. My front wall is essentially the entire screen.

This will definitely be a really tight fit based on offset. Unless I'm missing something, I need the center lens 6" from the top of the ceiling, as the top of the screen is 77" from the ground and my sloping ceiling in the middle of the room is 83".
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post #4526 of 5312 Old 09-03-2019, 08:37 AM
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Quote:
Originally Posted by gunbunnysoulja View Post
I'm strongly considering this projector. Is this suitable for a 150" screen in a light controlled room? I've read some say it isn't bright enough for that large of a screen (real world lumens) but if I'm completely light controlled will that work for 4k HDR on a 1.1 gain screen?
I think it will also depend on how discerning you are in terms of acceptable black levels. I’ve got mine on a 1.0 gain 140” screen in a not at all light controlled room. With curtains and lights off it’s still plenty bright to enjoy a movie but at night time it looks fantastic, even with a white ceiling. Doesn’t seem dim or not bright enough at all.
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post #4527 of 5312 Old 09-03-2019, 01:16 PM
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Man that's a lot of folks happy with really big screens. Not sure how you're doing it. I assume you all have new lamps and use picture settings that skew in favor of light output. And never watch 3D. And avoid the WCG filter. On my 94" screen I measured 7.8 FtL in D Cinema with out-of-the-box default picture settings and zero hours on the lamp and immediately concluded 150" would never work at all. But hey if you're happy I'm happy!
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post #4528 of 5312 Old 09-03-2019, 01:21 PM
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BenQ W2700 / HT3550 Announcement and Owner’s Thread

Mine is new but I use the Wide Color Gamut; I leave lamp in normal mode and use d cinema for non-hdr

I see that cinema is a little brighter than d cinema but don’t see how d cinema is too dark and think it looks better than cinema

Maybe I’m missing something about how bright it “should” be and I’m definitely not measuring fL but it looks good to me and family and friends that watch it so I guess it doesn’t really matter at the end of the day. In a fully dark room with no lights I don’t see the need to blind ourselves with a really bright image.
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post #4529 of 5312 Old 09-03-2019, 03:48 PM
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15 hours or so lamp life so far, use WCG and D-Cinema depending on the material. 3D material seems alright though I haven’t watched a full 3D movie just yet. Also not measuring anything, just using out of box settings except +2 brightness on D-Cinema for TV streaming.
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post #4530 of 5312 Old 09-03-2019, 04:24 PM
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Quote:
Originally Posted by vtcrom View Post
FYI - I received my new unit. It has worked fine so far. I do not know what happened to my original projector, but it failed to illuminate the bulb after about 2 hours of use. I am really disappointed that the original unit failed after almost zero use. Since I don't have a lot of DIY time in my life, I returned the projector to Amazon and received a replacement in 2 days. I set up my 7.2.2 system and away she went. I am happy with the picture in my dark theater room. It feels like I am at the movie theater and that was my bar. It does not look so amazing with some light added, but I didn't expect that with a projector. Is it LED TV clear like my mid-budget KS8000 Samsung. No. Is it very close in my dark basement in the evening. YES. 120" at very close to my Samsung is winning in my book.
I had the same problem with my April version, it failed me after about 100 hours. Sent it in for repair and got it back a week ago. Don’t know what they have done with it but it’s working again.
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