BenQ W2700 / HT3550 Announcement and Owner’s Thread - Page 202 - AVS Forum | Home Theater Discussions And Reviews
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post #6031 of 6070 Old 03-19-2020, 10:48 PM
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I'm literally about to lose my flipping mind. Now after having the brand new replacement for over a week, I've started to hear a light rattle sound from the unit. I think it's the pixel shifting mechanism because when I enable silent mode(which disables the pixel shifting), the unit is whisper quiet.
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post #6032 of 6070 Old 03-19-2020, 11:51 PM
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Originally Posted by xealo View Post
I'm literally about to lose my flipping mind. Now after having the brand new replacement for over a week, I've started to hear a light rattle sound from the unit. I think it's the pixel shifting mechanism because when I enable silent mode(which disables the pixel shifting), the unit is whisper quiet.
OH MAN...This Unit makes a lot of different sounds from the fans to the Iris ticking on and off to the WCG filter clicking on and off and now this rattling sound...WTF!!...lol
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post #6033 of 6070 Old 03-20-2020, 12:45 PM
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OH MAN...This Unit makes a lot of different sounds from the fans to the Iris ticking on and off to the WCG filter clicking on and off and now this rattling sound...WTF!!...lol
Mine did the same thing I just sent it back. Not sure if I am going to get another one or try the Optoma uhd50x. Waiting on reviews
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post #6034 of 6070 Old 03-21-2020, 01:29 AM
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Mine did the same thing I just sent it back. Not sure if I am going to get another one or try the Optoma uhd50x. Waiting on reviews
The UHD50X is not silent.

The UHD50/51A/51ALV/52ALV is silent, even in High lamp mode.

No iris and no WCG .
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post #6035 of 6070 Old 03-21-2020, 05:02 AM
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Did you ever come up with a way to fix the 24fps noise? Mine has this and its bad...60fps is very quiet. Is this a normal sound that others have? (Im on projector #3 and this one is good besides the 24fps noice).
No, I did not. I gave up on that and watch in 60 fps or with silence on (but can't do that in HDR ). I usually quickly forget about the judder, unless there is scene with slow panning left/right.
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post #6036 of 6070 Old 03-23-2020, 02:49 AM
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Originally Posted by PepaZdepa View Post
No, I did not. I gave up on that and watch in 60 fps or with silence on (but can't do that in HDR ). I usually quickly forget about the judder, unless there is scene with slow panning left/right.
Strange. I find the noise in 24fps mode much less distracting than 60fps, the slower wheel makes less sound and the hum of the pixel shifter is less noticeable, blending in with the fan noise. Switching Silent mode on with 60fps material is obviously quieter, but at 24fps, I can hardly tell the difference with Silence on/off.

I wonder it is somehow resonating with your mount or ceiling? Maybe some rubber washers or something to isolate the projector from the mount a bit would help.

In fact I just got an Apple TV specifically because it always matches the 24hz frame rate for all content including Netflix and Amazon, as I find it hard to put up with the 60HZ noise.
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post #6037 of 6070 Old 03-23-2020, 07:22 PM
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Couple of new gaming videos I took last night. A little gameplay of Rocket League and Doom Eternal.
Looked really nice and didn't notice the lag, although I was just messing around.
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post #6038 of 6070 Old 03-23-2020, 10:29 PM
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Originally Posted by The_Weird View Post
Strange. I find the noise in 24fps mode much less distracting than 60fps, the slower wheel makes less sound and the hum of the pixel shifter is less noticeable, blending in with the fan noise. Switching Silent mode on with 60fps material is obviously quieter, but at 24fps, I can hardly tell the difference with Silence on/off.

I wonder it is somehow resonating with your mount or ceiling? Maybe some rubber washers or something to isolate the projector from the mount a bit would help.

In fact I just got an Apple TV specifically because it always matches the 24hz frame rate for all content including Netflix and Amazon, as I find it hard to put up with the 60HZ noise.
How are you guys forcing the PJ to 24Hz? Or are you setting the source - APTV for example, to 4k24 and therefore forcing the PJ?
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post #6039 of 6070 Old 03-24-2020, 03:02 AM
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How are you guys forcing the PJ to 24Hz? Or are you setting the source - APTV for example, to 4k24 and therefore forcing the PJ?
I don't think there is any way to force it to 24Hz apart from feeding it a 24Hz source. I just turned on the Match Frame Rate option in the ATV settings and it switches as necessary.
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post #6040 of 6070 Old 03-24-2020, 10:24 AM
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Originally Posted by xealo View Post
How are you guys forcing the PJ to 24Hz? Or are you setting the source - APTV for example, to 4k24 and therefore forcing the PJ?

As the_weird points out, you don’t need to do anything to ‘force’ the HT3550 to display 24Hz content natively. Simply change the settings in your source to output 24Hz and the HT3550 will detect the content and display it correctly. Incidentally, when the Ht3550 switches to 24Hz you’ll here an audible change in pitch from the projector and also some brief buzzing while it changes modes.
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post #6041 of 6070 Old 03-24-2020, 11:53 AM
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Originally Posted by sage11x View Post
As the_weird points out, you don’t need to do anything to ‘force’ the HT3550 to display 24Hz content natively. Simply change the settings in your source to output 24Hz and the HT3550 will detect the content and display it correctly. Incidentally, when the Ht3550 switches to 24Hz you’ll here an audible change in pitch from the projector and also some brief buzzing while it changes modes.
Ah ok. Yes, I recall messing with refresh settings in the APTV and hearing a buzzing sound from the PJ. Just thought it was some weird mechanical defect lol.
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post #6042 of 6070 Old 03-24-2020, 05:14 PM
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I just returned my 3550. It was dim and very loud compared with my 2050. I did like the sharpness. I have a dedicated room no windows 1.0 gain 140in screen. I bought the Epson HC 3800. Features and setup was breeze, but the colors and sharpness are not that great. To the point that I am ready to return it. Do you think I should try another 3550, or try something else like the tk800m?
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post #6043 of 6070 Old 03-24-2020, 06:41 PM
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Does anyone know if there are plans for updated firmware from 1.0.5....maybe there is a way to combat the fan noise ...it is far too loud in my opinion.
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post #6044 of 6070 Old 03-25-2020, 02:36 AM
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Originally Posted by desol007 View Post
I just returned my 3550. It was dim and very loud compared with my 2050. I did like the sharpness. I have a dedicated room no windows 1.0 gain 140in screen. I bought the Epson HC 3800. Features and setup was breeze, but the colors and sharpness are not that great. To the point that I am ready to return it. Do you think I should try another 3550, or try something else like the tk800m?
The 800M has poor contrast and is probably not silent. Try the TK850 or UHD52ALV. The TK850 has an iris and other features. It's supposed to be as loud as the HT3550, although there seems to be some variance. On ECO is should be quiet. The Optoma is said to be more quiet on HIgh lamp mode.
Anything better would be native 4K, but that's several times more expensive.
In the future 4K laser/other light sources will be more available, but that will probably take some time.
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post #6045 of 6070 Old 03-25-2020, 12:11 PM
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Originally Posted by desol007 View Post
I just returned my 3550. It was dim and very loud compared with my 2050. I did like the sharpness. I have a dedicated room no windows 1.0 gain 140in screen. I bought the Epson HC 3800. Features and setup was breeze, but the colors and sharpness are not that great. To the point that I am ready to return it. Do you think I should try another 3550, or try something else like the tk800m?
The TK850 is probably what you would be happy with. It's a brighter version of the 3550 with slightly less accurate colors.
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post #6046 of 6070 Old 03-25-2020, 12:18 PM
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Originally Posted by desol007 View Post
I just returned my 3550. It was dim and very loud compared with my 2050. I did like the sharpness. I have a dedicated room no windows 1.0 gain 140in screen. I bought the Epson HC 3800. Features and setup was breeze, but the colors and sharpness are not that great. To the point that I am ready to return it. Do you think I should try another 3550, or try something else like the tk800m?
Wow...140" screen that might be beyond the ht3550 capability...try the Tk800 that has more power.
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post #6047 of 6070 Old 03-25-2020, 12:32 PM
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Originally Posted by desol007 View Post
I just returned my 3550. It was dim and very loud compared with my 2050. I did like the sharpness. I have a dedicated room no windows 1.0 gain 140in screen. I bought the Epson HC 3800. Features and setup was breeze, but the colors and sharpness are not that great. To the point that I am ready to return it. Do you think I should try another 3550, or try something else like the tk800m?

Check out the TK850. It is built off the same platform as the Ht3550 but lacks the wide color mode and factory calibration of the Ht3550 but packs in a LOT more lumens for larger screens and brighter rooms. Operating noise should be similar but the TK850 is bright enough where you may be able to run it in Eco lamp mode where you’d need to to run the HT3550 in normal mode to push such a large screen.

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post #6048 of 6070 Old 03-25-2020, 05:20 PM
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Check out the TK850. It is built off the same platform as the Ht3550 but lacks the wide color mode and factory calibration of the Ht3550 but packs in a LOT more lumens for larger screens and brighter rooms. Operating noise should be similar but the TK850 is bright enough where you may be able to run it in Eco lamp mode where you’d need to to run the HT3550 in normal mode to push such a large screen.
I bought a Epson 3800 it was okay not as sharp or colorful as the HT3550. I returned it and got another HT3550, coming in tomorrow from Benq.
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post #6049 of 6070 Old 03-25-2020, 06:19 PM
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I think a lot of us are confused about the BC / WCG best settings to use (myself included). I wish we had updated color gamut charts for both rec 709 and rec2020 for both the HT3550 and HT5550.

There were enough changes to firmware since the initial review units went out that might have changed things.

Guess I need to figure out how to use HCFR

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From the info I read from BenQ website and most of users, here is my understanding:
- BC on: to increase the brightness which is good for mid-tone colors (like those in Planet of Earth). if you have some ambient light or large size screen (like 140”), BC/on is strongly recommended.
- WCG on: the option is only available when HDR content detected; it’s to enhance the black level and enlarge the color gamut to or close to DCI-P3 (especially Green point); WCG/on is recommended for people who have well or fully light controlled room for 4K HDR content watching.
I saw lots of helpful info is available on BenQ HT3550 FAQ page like I was trying to find out if my player can output what HT3550 can take and BenQ FAQ shows me a color-bit table. Try it.

HT3550 default is set with BC/on and WCG/off. If you turn BC off from default, you will lose some “white” colors (=yellow-ish?); if you turn WCG on from default, you will gain more colors to meet P3 standard and HDR format, especially greens (=green-ish?)

Not sure if this helps.


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post #6050 of 6070 Old 03-26-2020, 08:34 AM
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I don't think there is any way to force it to 24Hz apart from feeding it a 24Hz source. I just turned on the Match Frame Rate option in the ATV settings and it switches as necessary.
Ok so I think setting the adaptive refresh rate via the APTV fixed a few things for me. First off, when it switches to 24Hz, the unit gets very quiet (quieter than the previous one). Secondly, the pumping of the Iris not noticeable at all on low and barely on medium. I believe I had this setting on before with the original HT3550 I had, but reset the APTV because of some other issue right about the time I got the replacement. So that's why it threw me in for a funk when all of a sudden I was sensitive to the IRIS again. I'm guessing Iris activity is far more noticeable with a higher refresh
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Originally Posted by PepaZdepa View Post
No, I did not. I gave up on that and watch in 60 fps or with silence on (but can't do that in HDR ). I usually quickly forget about the judder, unless there is scene with slow panning left/right.
I think I just figured out how to make the 24hz "compressor" noise go on and off. For me as long as I have 4K Motion Enhancer to Low (or anything but off)....its quiet in 24hz mode. If I turn that too off I get the awful repetitive noise.

Anyone know what 4K Motion Enhancer actually does?
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post #6052 of 6070 Old 03-26-2020, 08:52 PM
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I think I just figured out how to make the 24hz "compressor" noise go on and off. For me as long as I have 4K Motion Enhancer to Low (or anything but off)....its quiet in 24hz mode. If I turn that too off I get the awful repetitive noise.



Anyone know what 4K Motion Enhancer actually does?
Motion interpolation or motion-compensated frame interpolation.

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Originally Posted by xealo View Post
Ok so I think setting the adaptive refresh rate via the APTV fixed a few things for me. First off, when it switches to 24Hz, the unit gets very quiet (quieter than the previous one). Secondly, the pumping of the Iris not noticeable at all on low and barely on medium. I believe I had this setting on before with the original HT3550 I had, but reset the APTV because of some other issue right about the time I got the replacement. So that's why it threw me in for a funk when all of a sudden I was sensitive to the IRIS again. I'm guessing Iris activity is far more noticeable with a higher refresh
Yes i noticed the same thing with my replacement regarding the iris pumping as you describe it. It is more noticeable on high but barely noticeable on medium but the blacks are not as deep however this was with 60hz content.

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post #6054 of 6070 Old 03-27-2020, 05:09 AM
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I think I just figured out how to make the 24hz "compressor" noise go on and off. For me as long as I have 4K Motion Enhancer to Low (or anything but off)....its quiet in 24hz mode. If I turn that too off I get the awful repetitive noise.

Anyone know what 4K Motion Enhancer actually does?
Actually I think if you have Motion Enhancer turned on, the projector still outputs at 60Hz even with 24Hz input, because it changes the frame rate.

So when you turn off Motion Enhancer, the wheel and XPR device slow down. Seems that for your setup those frequencies are louder.

For me the noise is louder, or at least more noticeable with 60Hz material or with Motion Enhancer turned on (and I don't like the motion smoothing effect anyway).
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post #6055 of 6070 Old 03-28-2020, 06:49 PM
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I'm a happy owner of the W1070 (which I have used for the past 6 years and counting) but have been thinking of upgrading to a 4k projector the past few months as they have come down in price.

I have been looking at the HT3550 for a few reasons - same throw ratio as my W1070 so it's a drop-in on my ceiling mount, and I prefer it over TK800m for better contrast. I have a 100" screen in my basement mancave, which is light controlled so it would give me better picture quality. I don't need 800m's extra luminance. And I was just waiting for the HT3550 to go on sale ...

But then I realize refurbished Epson 5040UB can be hard for ~ CDN$1.5k, which is a pretty good deal for a pj that is supposed to be in the next level up. The 5040UB is supposed to have a much better black than the W1070 (or any of the DLP PJ).

I wonder if anyone here has done a 5040UB vs HT3550 comparison, and how you'd compare them?

I mostly watch sports (hockey, baseketball) and movies. I don't game, so lag doesn't matter to me. I can't see myself building a collection of UHD discs, most of what I watch are streaming content from Netflix, PLay movies, Prime, Disney+ etc ... because i watch a lot of sports, motion blur is key, and that's 1 reason I'm looking for an upgrade (the W1070 isn't great for fast motion)

Any opinion helps! thanks in advance!
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post #6056 of 6070 Old 03-28-2020, 10:51 PM
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I'm a happy owner of the W1070 (which I have used for the past 6 years and counting) but have been thinking of upgrading to a 4k projector the past few months as they have come down in price.

I have been looking at the HT3550 for a few reasons - same throw ratio as my W1070 so it's a drop-in on my ceiling mount, and I prefer it over TK800m for better contrast. I have a 100" screen in my basement mancave, which is light controlled so it would give me better picture quality. I don't need 800m's extra luminance. And I was just waiting for the HT3550 to go on sale ...

But then I realize refurbished Epson 5040UB can be hard for , which is a pretty good deal for a pj that is supposed to be in the next level up. The 5040UB is supposed to have a much better black than the W1070 (or any of the DLP PJ).

I wonder if anyone here has done a 5040UB vs HT3550 comparison, and how you'd compare them?

I mostly watch sports (hockey, baseketball) and movies. I don't game, so lag doesn't matter to me. I can't see myself building a collection of UHD discs, most of what I watch are streaming content from Netflix, PLay movies, Prime, Disney+ etc ... because i watch a lot of sports, motion blur is key, and that's 1 reason I'm looking for an upgrade (the W1070 isn't great for fast motion)

Any opinion helps! thanks in advance!
What is the seating distance?

Color of walls?

What percentage sports/movies TV?

Source and intensity of ambient light?

Room length?
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post #6057 of 6070 Old 03-29-2020, 06:04 AM
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What is the seating distance?

Color of walls?

What percentage sports/movies TV?

Source and intensity of ambient light?

Room length?
Seating distance is 9.5' from the screen, I have a dedicated white screen (1.0) with block border.

Colour of walls on the side are light grey, behind the screen is dark grey.

Right now it's 100% movies and TV ... in general I watch I'd say 50% sports, 30% movies and 20% TV

I have pot lights in the room with dimmer, but I usually turn all the lights off when I watch movies, and dim and leave the pot lights in the back of the room above my wetg bar to ~ 10% at the back of the mancave for sports.

the room dimension is ~ 12' wide, and 18' long. The screen is at the deep end of the room, the projector is ceiling-hung 8.5' from the ceiling, the couch is another foot back at 9.5' from screen. Behind the cough is an open area with a small bar table and bar stool, behind that at ~ 16' from the screen is the wet bar
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post #6058 of 6070 Old 03-29-2020, 06:15 AM
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Seating distance is 9.5' from the screen, I have a dedicated white screen (1.0) with block border.

Colour of walls on the side are light grey, behind the screen is dark grey.

Right now it's 100% movies and TV ... in general I watch I'd say 50% sports, 30% movies and 20% TV

I have pot lights in the room with dimmer, but I usually turn all the lights off when I watch movies, and dim and leave the pot lights in the back of the room above my wetg bar to ~ 10% at the back of the mancave for sports.

the room dimension is ~ 12' wide, and 18' long. The screen is at the deep end of the room, the projector is ceiling-hung 8.5' from the ceiling, the couch is another foot back at 9.5' from screen. Behind the cough is an open area with a small bar table and bar stool, behind that at ~ 16' from the screen is the wet bar

What do you mean the W1070 is not good enough for fast motion? You mean it has judder?
What is the fps of the source for sports?

What's the budget?

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post #6059 of 6070 Old 03-29-2020, 06:46 AM
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What do you mean the W1070 is not good enough for fast motion? You mean it has judder?
What is the fps of the source for sports?

What's the budget?
Yes I see motion blur ... I guess judder is the more appropriate term?
The source is a Comcast Xi6 IPTV box ... I am not sure what is the fps but I guess it is limited to 30 frames per sec?

I will say this, on my LG TV upstairs the fast motion seems to be better off the same IPTV box. I am not sure if it is the box is actually capable of higher fps, or if it is post video processing on the TV itself which reduces the motion blur

Hockey is very demanding for motion blur though. It tends to bring out the worst of the setup.

The budget is ~ CDN$1.3-1.5k
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post #6060 of 6070 Old 03-29-2020, 02:42 PM
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Originally Posted by number17 View Post
Yes I see motion blur ... I guess judder is the more appropriate term?

The source is a Comcast Xi6 IPTV box ... I am not sure what is the fps but I guess it is limited to 30 frames per sec?



I will say this, on my LG TV upstairs the fast motion seems to be better off the same IPTV box. I am not sure if it is the box is actually capable of higher fps, or if it is post video processing on the TV itself which reduces the motion blur



Hockey is very demanding for motion blur though. It tends to bring out the worst of the setup.



The budget is ~ CDN$1.3-1.5k
I have the same cable box as you. Does Comcast have any games on demand I could pull up and demo? If so could let you know how I think the ht3550 does.

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