BenQ W5700 / HT5550 4K 100% DCI-P3 Projector Announcement and Owner’s Thread - Page 47 - AVS Forum | Home Theater Discussions And Reviews
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post #1381 of 1461 Old 05-17-2020, 02:38 PM
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I am using the same screen for my w1070 as well and it seems fine.
Also note that i used a small portion of the center of the screen for the projected image to make sure that no curves exist for that purpose.
I ll try again at a wall nevertheless ,thank you for your comments.
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It is important to make sure that the projector is square to the screen, but if you've done that and it appears blurry at viewing distance then I'd exchange it.
+1 to this.

Could it be that the screen itself is the problem? That looks like a non-tab tensioned pull down screen? Might be only the photo, but the screen itself looks crooked.
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post #1382 of 1461 Old 05-18-2020, 02:53 AM
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Does anyone have synchronize problem on HT5550? The scene always delay around 0.2 second then sound. Any solution?

BDP:Sony UBP-X800 LCR:M&K MPS2510 Surround:M&K MPS1625×4 SUB:Rythmik FV15HP HT Prepro:Lexicon MC12B EQ/Anthem MRX510 Power Amp:Lexicon RX7
Stereo:Music server HTPC i5 Jriver Preamp:Bremester 897+MBL 1511F DAC USB Power Amp:Monarchy Audio SE-100 Pure Class A mono mono PJ: HT3550, Acoustical 135” gain 1.2 ** HDR Setting of HT3550** Measurement of HT5550
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post #1383 of 1461 Old 05-18-2020, 03:17 AM
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What kind of sound setup do you have? Do you use Bluetooth or have some kind of signal processing to make it lets say Dolby digital ?
This can happen in the above circumstances but it is caused by your audio setup not the projector (image) lag which is measured at around 50ms .

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Does anyone have synchronize problem on HT5550? The scene always delay around 0.2 second then sound. Any solution?
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post #1384 of 1461 Old 05-18-2020, 06:44 PM
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I used to use JBL preamp, Anthme MRX510 and now MRX 720 all got same problem. I don't use music streaming, only use in playing Blue-ray. My player is Pioneer LX500. The AV receiver decode no matter in DTS or Dolby successfully, only the scene and sound don't synchronize properly.

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What kind of sound setup do you have? Do you use Bluetooth or have some kind of signal processing to make it lets say Dolby digital ?
This can happen in the above circumstances but it is caused by your audio setup not the projector (image) lag which is measured at around 50ms .

BDP:Sony UBP-X800 LCR:M&K MPS2510 Surround:M&K MPS1625×4 SUB:Rythmik FV15HP HT Prepro:Lexicon MC12B EQ/Anthem MRX510 Power Amp:Lexicon RX7
Stereo:Music server HTPC i5 Jriver Preamp:Bremester 897+MBL 1511F DAC USB Power Amp:Monarchy Audio SE-100 Pure Class A mono mono PJ: HT3550, Acoustical 135” gain 1.2 ** HDR Setting of HT3550** Measurement of HT5550
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post #1385 of 1461 Old 05-19-2020, 07:04 AM
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Originally Posted by jimchao View Post
I used to use JBL preamp, Anthme MRX510 and now MRX 720 all got same problem. I don't use music streaming, only use in playing Blue-ray. My player is Pioneer LX500. The AV receiver decode no matter in DTS or Dolby successfully, only the scene and sound don't synchronize properly.
It is likely the LX500 in that case. How is the player connected to the receivers? And make sure the player doesn't somehow re-encode the audio, but rather send it as bitstream.
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post #1386 of 1461 Old 05-20-2020, 05:43 PM
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Greetings all,

I'm a total projector newbie, but we're finally reconfiguring the basement to support a dedicated home theater, and after using an Epson Powerlite 1261W I won from a giveaway at work when we moved offices, I'm sold on using a projector to get a 120" screen vs hanging a TV on the wall. (Well, at least vs one I could afford...)

While I'm sure any reasonable home theater projector would be worlds better than the office-oriented Epson, I'm leaning towards the HT5550 after doing a fair bit of lurking the last couple of weeks. I know it would be pure speculation, but do you think there's likely to be a refresh of this projector in the near future? I guess I would imagine it would have been announced in the CES timeframe if so, but who knows... Also, does $2199 for a refurb seem like a decent deal vs $2699 for new? I usually tend to go new, but this is probably something I could deal with a ding on, since it's going to be dark in there most of the time anyway. I know I'm giving up 2 years of warranty, but it seems like for a lot of electronic things, if it doesn't die right away, it's usually pretty good for quite a while, but I don't know if projectors are the exception.

Thanks!

-Mike
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post #1387 of 1461 Old 05-20-2020, 07:43 PM
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Originally Posted by ZaphodBx View Post
Greetings all,

I'm a total projector newbie, but we're finally reconfiguring the basement to support a dedicated home theater, and after using an Epson Powerlite 1261W I won from a giveaway at work when we moved offices, I'm sold on using a projector to get a 120" screen vs hanging a TV on the wall. (Well, at least vs one I could afford...)

While I'm sure any reasonable home theater projector would be worlds better than the office-oriented Epson, I'm leaning towards the HT5550 after doing a fair bit of lurking the last couple of weeks. I know it would be pure speculation, but do you think there's likely to be a refresh of this projector in the near future? I guess I would imagine it would have been announced in the CES timeframe if so, but who knows... Also, does $2199 for a refurb seem like a decent deal vs $2699 for new? I usually tend to go new, but this is probably something I could deal with a ding on, since it's going to be dark in there most of the time anyway. I know I'm giving up 2 years of warranty, but it seems like for a lot of electronic things, if it doesn't die right away, it's usually pretty good for quite a while, but I don't know if projectors are the exception. [IMG class=inlineimg]/forum/images/smilies/wink.gif[/IMG]

Thanks!

-Mike
I think you'll be ok with a refurb. Make sure you test it out to be sure. Benqs customer service is pretty good and they would replace it if there is one.

For 120" you are looking around 13 feet back. You can use the projector calculator on projector central to be sure.

I highly doubt there is a newer model in the pipeline. It's just about a year old. I got mine right when they were released. Build date Feb 19.

It's not the brightest so it will need a light controlled room. I still love mine. What other questions do you have?
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post #1388 of 1461 Old 05-20-2020, 08:13 PM
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I think you'll be ok with a refurb. Make sure you test it out to be sure. Benqs customer service is pretty good and they would replace it if there is one.

For 120" you are looking around 13 feet back. You can use the projector calculator on projector central to be sure.

I highly doubt there is a newer model in the pipeline. It's just about a year old. I got mine right when they were released. Build date Feb 19.

It's not the brightest so it will need a light controlled room. I still love mine. What other questions do you have?
Thanks for the answers!

The Epson is sitting at about 14' back atm to hit 120". I have a little flexibility in the placement, but I liked that this one could stay more towards the back wall and not have to come foward like it seemed like the 3550 would have to.

When done, the room will be completely closeable from the rest of the basement, so ambient light should be minimal, and we're planning a fairly dark paint scheme for the room as well.

Do you find the noise level to be good? Again, I believe it's better than the Epson. A free iphone apps says 40-ish dB on normal and 34dB on eco for the Epson. I find the former to be distracting, but the latter to be acceptable.

Black levels on the Epson are truly horrific, so I'm sure I'll be wowed by them on the 5550, even though I know DLP isn't the best as far as that goes, but has other advantages.

Thanks again!

-Mike

Edit: One more: How is the brightness holding up over the last year?

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post #1389 of 1461 Old 05-20-2020, 09:37 PM
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Thanks for the answers!

The Epson is sitting at about 14' back atm to hit 120". I have a little flexibility in the placement, but I liked that this one could stay more towards the back wall and not have to come foward like it seemed like the 3550 would have to.

When done, the room will be completely closeable from the rest of the basement, so ambient light should be minimal, and we're planning a fairly dark paint scheme for the room as well.

Do you find the noise level to be good? Again, I believe it's better than the Epson. A free iphone apps says 40-ish dB on normal and 34dB on eco for the Epson. I find the former to be distracting, but the latter to be acceptable.

Black levels on the Epson are truly horrific, so I'm sure I'll be wowed by them on the 5550, even though I know DLP isn't the best as far as that goes, but has other advantages.

Thanks again!

-Mike

Edit: One more: How is the brightness holding up over the last year?
The 5050UB should have better blacks than the HT5550. Native contrast is ~4000:1 on the Epson and ~700:1 on the Benq. Dynamic is ~35 000 on the Epson and ~5000:1 on the Benq.

https://www.projectorreviews.com/eps...arison-review/
https://www.projectorcentral.com/Eps...enQ-HT5550.htm

The only option to better blacks is used JVC (in this budget).

What color are the walls in the room it's being used right now?
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post #1390 of 1461 Old 05-20-2020, 09:49 PM
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The 5050UB should have better blacks than the HT5550.
https://www.projectorreviews.com/eps...arison-review/
https://www.projectorcentral.com/Eps...enQ-HT5550.htm

The only option to better blacks is used JVC (in this budget).

What color are the walls in the room it's being used right now?
I was referring to my current office hand-me-down Epson Powerlite 1261W for the black levels, and I haven't messed with it much to optimize picture quality, so I'm sure it could be better. I do get that the newer home theater Epsons would beat the HT5550 for black levels, but think that the overall package on the Benq might be better for my situation. I'll be sure to check out those reviews though, thanks!

Right now, the walls are builder beige, but we will be going to a combo of dark grey and very dark blue in the near future, so I think the reflective light should be pretty low overall.
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post #1391 of 1461 Old 05-21-2020, 09:09 AM
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Originally Posted by noob00224 View Post
The 5050UB should have better blacks than the HT5550. Native contrast is ~4000:1 on the Epson and ~700:1 on the Benq. Dynamic is ~35 000 on the Epson and ~5000:1 on the Benq.

https://www.projectorreviews.com/eps...arison-review/
https://www.projectorcentral.com/Eps...enQ-HT5550.htm

The only option to better blacks is used JVC (in this budget).
F
What color are the walls in the room it's being used right now?
If you're concerned about money be careful with the JVC advice re: replacement bulbs they're outrageously expensive compared to Epson bulbs or most any other manufacturer's bulbs.
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post #1392 of 1461 Old 05-21-2020, 09:38 AM
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If you're concerned about money be careful with the JVC advice re: replacement bulbs they're outrageously expensive compared to Epson bulbs or most any other manufacturer's bulbs.
Pay a buck but sit up front.

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post #1393 of 1461 Old 05-22-2020, 04:23 AM
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I fired up the W5700 last night to watch a movie and I saw a faint circle in the center on a black background. Yup, it's a dust blob all right. I zoomed in (to a small image) and found a bunch of them, mostly outside the viewing area of the chip in the top left corner and not visible on content. I'm absolutely amazed. I moved away from LCD to DLP for a dust blob-free life, and now this. My BenQ is on a rear shelf in a very clean AV room in which you could eat off the floor. We do have a dog in the house, so that might be a contributing factor, but who knows? These have only appeared since I sent the unit to the Netherlands for 1.0.1 firmware update a couple of weeks ago, so maybe dust got in then.

Has anyone else had problems? Any suggestions? I've clearly now got to ship this unit back to BenQ for a clean under warranty.
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post #1394 of 1461 Old 05-22-2020, 08:13 AM
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I fired up the W5700 last night to watch a movie and I saw a faint circle in the center on a black background. Yup, it's a dust blob all right. I zoomed in (to a small image) and found a bunch of them, mostly outside the viewing area of the chip in the top left corner and not visible on content. I'm absolutely amazed. I moved away from LCD to DLP for a dust blob-free life, and now this. My BenQ is on a rear shelf in a very clean AV room in which you could eat off the floor. We do have a dog in the house, so that might be a contributing factor, but who knows? These have only appeared since I sent the unit to the Netherlands for 1.0.1 firmware update a couple of weeks ago, so maybe dust got in then.

Has anyone else had problems? Any suggestions? I've clearly now got to ship this unit back to BenQ for a clean under warranty.
Try high altitude mode. DO NOT blow compressed air into the projector. If that doesn't work send it to Benq. DLP light tunnels are not hermetically sealed, dust can still get in. It's less likely than 3LCD.

You can build a hush box with filters.
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post #1395 of 1461 Old 05-22-2020, 04:06 PM
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Try high altitude mode.
Your comment about high altitude mode got me looking in to that, since I am at high altitude (~6200ft). I can't seem to find anything about the DB rating for that mode... Does anyone have any idea on how much louder it is? I was already a little concerned about the comments about the noise on this one, and now it seems that I'd have to run it in an even noisier mode.
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post #1396 of 1461 Old 05-22-2020, 05:44 PM
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Originally Posted by ZaphodBx View Post
Your comment about high altitude mode got me looking in to that, since I am at high altitude (~6200ft). I can't seem to find anything about the DB rating for that mode... Does anyone have any idea on how much louder it is? I was already a little concerned about the comments about the noise on this one, and now it seems that I'd have to run it in an even noisier mode.
I run mine in that mode and yes its certainly noticeable in quiet moments. I'm used to it tho and dont really find it a problem and I'm easily distracted.
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post #1397 of 1461 Old 05-22-2020, 11:06 PM
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Your comment about high altitude mode got me looking in to that, since I am at high altitude (~6200ft). I can't seem to find anything about the DB rating for that mode... Does anyone have any idea on how much louder it is? I was already a little concerned about the comments about the noise on this one, and now it seems that I'd have to run it in an even noisier mode.
Don't use all the time, just until the dust blob goes away. Half an hour or an hour.
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post #1398 of 1461 Old 05-23-2020, 02:49 AM
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Try high altitude mode. DO NOT blow compressed air into the projector. If that doesn't work send it to Benq. DLP light tunnels are not hermetically sealed, dust can still get in. It's less likely than 3LCD.

You can build a hush box with filters.
Thanks, noob00224. I never use those compressed air cans, so no worries there. I tried High Altitude for a few minutes last night, but I see you suggest 1/2 - 1 hour. I'll give it a longer blast tonight.

None of the particles show up like LCD blobs, in fact they're hardly visible at all, but I need to sort this out. I still think something happened on the round trip for the firmware update because it all seems a bit odd - the lens cap came back slightly damaged too. I've opened a ticket with BQ.
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post #1399 of 1461 Old 05-23-2020, 06:53 AM
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Don't use all the time, just until the dust blob goes away. Half an hour or an hour.
I'm not the person with the dust blobs, just someone thinking about getting this PQ, and I do live at high altitude, so I assume I should run it in high altitude mode all the time? Or do you think it's not really necessary?
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post #1400 of 1461 Old 05-23-2020, 08:09 AM
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I'm not the person with the dust blobs, just someone thinking about getting this PQ, and I do live at high altitude, so I assume I should run it in high altitude mode all the time? Or do you think it's not really necessary?
We recommend you use the High Altitude Mode when your environment is between 1500 m–3000 m above sea level.

https://www.projectorcentral.com/pdf...nual_10995.pdf
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post #1401 of 1461 Old 05-23-2020, 08:18 AM
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I'm not the person with the dust blobs, just someone thinking about getting this PQ, and I do live at high altitude, so I assume I should run it in high altitude mode all the time? Or do you think it's not really necessary?
You aren't that far above the point they want you to engage ha mode. Me too. I ended up tuning the fan speed down a bit to lower the noise yet still provide more movement. Check out post # 1103.

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You aren't that far above the point they want you to engage ha mode. Me too. I ended up tuning the fan speed down a bit to lower the noise yet still provide more movement. Check out post # 1103.
Thanks, that was great info! Nice to know I can get to a compromise speed to get a bit more airflow, but not get too noisy.

Now I'm just trying to decide if I bite the bullet now, or make due with what I have while I wait for a sale.
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post #1403 of 1461 Old 05-25-2020, 12:02 PM
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post #1404 of 1461 Old 05-25-2020, 03:09 PM
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Good review, thanks. Seems pretty consistent with other ones, with the main drawbacks being black levels & overall contrast.
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post #1405 of 1461 Old 05-25-2020, 03:48 PM
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Good review, thanks. Seems pretty consistent with other ones, with the main drawbacks being black levels & overall contrast.
I'm not really certain that it states these as areas as drawbacks, but rather, other designs are more competitive in black levels. OTOH, one thing it doesn't state is that the HT5550 has high ANSI contrast and that consequently it will display higher contrast in brighter scenes than competing designs. Testing tends to dwell on darker scenes without mentioning the contrast advantage in brighter scenes.
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I'm not really certain that it states these as areas as drawbacks, but rather, other designs are more competitive in black levels. OTOH, one thing it doesn't state is that the HT5550 has high ANSI contrast and that consequently it will display higher contrast in brighter scenes than competing designs. Testing tends to dwell on darker scenes without mentioning the contrast advantage in brighter scenes.
True, and that's good to know about the contrast on bright scenes. I'm definitely sold on this PJ. We're working on painting the theater room now, and then I'll most likely bite the bullet and order this thing.
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post #1407 of 1461 Old 05-27-2020, 06:20 AM
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Hi, I’m new to these forums. I’ve finished my hometheater room last week and bought a W5700. I’m very very happy with the so far.

However I’m curious about SmartEco mode: Reading the review by hometheaterreview.com SmartEco is supposed to produce a contrast ratio of about 2.500:1 whereas the dynamic iris is supposed to reach about 5000:1. Do you think, this makes a very noticeable difference? Which mode are you using?
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post #1408 of 1461 Old 05-27-2020, 07:29 AM
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Hi, I’m new to these forums. I’ve finished my hometheater room last week and bought a W5700. I’m very very happy with the so far.

However I’m curious about SmartEco mode: Reading the review by hometheaterreview.com SmartEco is supposed to produce a contrast ratio of about 2.500:1 whereas the dynamic iris is supposed to reach about 5000:1. Do you think, this makes a very noticeable difference? Which mode are you using?
I use normal lamp mode with dynamic iris set to high. I think the blacks are better. I was using smarteco last year before the firmware update came out with the dynamic iris ability to adjust low, medium, high. Before it was just off and on. Plus I had a noisy iris that was also fixed when it was updated.

Feel free to switch between the two to see the difference. I think you'll notice the difference more with darker content.

I originally was worried about bulb life with using normal mode but I already bought a spare bulb to have just in case.
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post #1409 of 1461 Old 05-31-2020, 12:18 PM
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Another recent review:

https://h-m-entertainment.com/benq-ht5550-review

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post #1410 of 1461 Old 05-31-2020, 05:18 PM
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Quote:
Originally Posted by diablo900t View Post
Thanks, that was another nice in-depth review. Seems in line with the others, and reinforces that it's a great projector for the price point.
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