Originally Posted by jeahrens
Just reading the last couple of pages and wanted to chime in on the 6050 and its alignment woes. After following JVC's release of their new lineup it's painfully apparent that one of the biggest problems plaguing projectors is shipping. The 6050 in question could have left Epson in perfect shape, but who knows what happened to it before it arrived at the doorstep. JVC America verified each unit prior to shipping, yet some units arrived with the optical block knocked loose which isn't something you just miss (and takes a lot of force to do). Food for thought before throwing Epson under the bus.
Finally someone who thinks like me. I have been saying this for YEARS
and always seem to be in the minority. Camera equipment, HT gear, other electronics, etc. you name it - anything fragile and/or with tight tolerances sensitive to shock, you don't want it shipped in a conventional manner. People blame the manufacturer for what is likely 99% of the time shipping damage. I often point people to videos of distribution/sorting centers from the major shipping companies, they are ROUGH. There are UPS employees on other forums who have told stories that the best way to unclog a package jam on the conveyor belt is to find a package just the right size, and throw it at the jam. Then it goes in a truck, bounces around, falls over, who knows. Then the delivery courier throws it over your fence and it lands on your concrete step - delivered. That "fragile" sticker you stuck to the box is ignored 100% of the time by everyone who has a package quota to meet.
I've spent decades on camera forums where people are furious that when they send their gear in for repair, the manufacturer claims "impact damage" - guess what, it probably does have it and it very likely got it on the way there. I can sympathize with the customer from the point of view that they don't want to be responsible for the damage, but it's not fair for the manufacturer to be responsible for it either, and the shipping company (who is likely responsible), well good luck getting them to own up to it especially if they didn't pack it (which is also somewhat reasonable). It's a lose-lose-lose scenario.
I prefer buying in person simply because the product most likely came on a pallet, or were at least more carefully handled - of course there are no guarantees but you have much better odds.
I also remember a story ages ago on this very forum I believe, where a certain brand of amplifier was always failing on people. After investigation, they found that every pallet of units was being dropped from the loading dock onto the ground before going into a truck - causing the problems. They stopped doing that and there were no longer issues with the product.