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-   -   Epson Home Cinema 4000 died after 18 months (https://www.avsforum.com/forum/68-digital-projectors-under-3-000-usd-msrp/3061638-epson-home-cinema-4000-died-after-18-months.html)

Pakalika 04-11-2019 09:01 AM

Epson Home Cinema 4000 died after 18 months
 
Help!

I purchased an Epson Home Cinema 4000 on eBay last year. It was a new projector, but from a 3rd party. It died over the weekend. It will not power on. After a quick google search it seems Epson has and issues with the 4000 and 5040 lines with the power supply failure. The main frustration is that on Epson's website it says it is still under warranty, but when I call Epson they deny the warranty because I purchased from a 3rd party. The person I purchased it from is not being helpful and Epson won't budge. I am at a loss. I am wondering if anyone has fixed their projectors for this issue.

Mr.G 04-11-2019 11:46 AM

Quote:

Originally Posted by Pakalika (Post 57886814)
Help!

I purchased an Epson Home Cinema 4000 on eBay last year. It was a new projector, but from a 3rd party. It died over the weekend. It will not power on. After a quick google search it seems Epson has and issues with the 4000 and 5040 lines with the power supply failure. The main frustration is that on Epson's website it says it is still under warranty, but when I call Epson they deny the warranty because I purchased from a 3rd party. The person I purchased it from is not being helpful and Epson won't budge. I am at a loss. I am wondering if anyone has fixed their projectors for this issue.

If the repair is going to be on your own dime try to find a repair facility near you.

https://epson.com/ServiceCenterLocator

descalabro 04-11-2019 01:18 PM

Quote:

Originally Posted by Pakalika (Post 57886814)
Help!

I purchased an Epson Home Cinema 4000 on eBay last year. It was a new projector, but from a 3rd party. It died over the weekend. It will not power on. After a quick google search it seems Epson has and issues with the 4000 and 5040 lines with the power supply failure. The main frustration is that on Epson's website it says it is still under warranty, but when I call Epson they deny the warranty because I purchased from a 3rd party. The person I purchased it from is not being helpful and Epson won't budge. I am at a loss. I am wondering if anyone has fixed their projectors for this issue.

Power supply replacement is fairly easy on Epson projectors, if you can find a replacement power supply, then a technician (or even someone with repair practice) can replace it. What's important is that you find a good working replacement part and don't spend much on labor.


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