Faded white projection? Issue with APEMAN CX3
I am sorry if this is the wrong place to ask, but I am having an issue with a APEMAN Portable Mini DLP 3D Video Projector (CX3). When I turn on the projector, it fires up but it just projects a faded white screen, and it doesn't reach the menu, so I can't do anything with it. I have attached an image of the projection.
This is my first projector, so I am wondering if this is what a busted bulb looks like? I have had it for three years, but I don't use it that often, and I am nowhere near the advertised 30,000 hours lifetime of the bulb. I have reached out to APEMAN for help, at three different e-mails, but gotten no response after 1.5 months, so I am hoping someone here may be able to give me a clue?