Originally Posted by appelz
The better dealers that I do some work for realize that they don't have the expertise/experience/equipment, and it is cheaper for them and a better result for their client to sub that work out.
I think that as the HAA certification workshops (i.e. the five day sequence I took in September after CEDIA) becomes a future requirement for Trinnov dealers as a prerequisite for the Advanced Trinnov training and the company's own certification process for dealers, you'll incrementally see more systematic advice about calibration, basic setup and the capabilities of the Altitude as time goes, which will only benefit Altitude 16 and more casual Altitude 32 buyers that aren't outsourcing all the work to the pros.
It hopefully will be less of what Audioguy cited about the pro dealer world to date of the chicken-and-egg connection between willingness to sell a complex processor and the support skills, and more of a "generally accepted principle" approach that every dealer selling an Altitude will have to have at least some familiarity with to sell the processor and conduct basic setup to get in the game. At this price point, that should be a given. Not just to sell more units, but for Trinnov to protect their brand equity as a leader in product support.
Adam, of course, taught the HTIII class for Advanced Calibration (which is more about applying principles taught in the HTI/II class, applying the critical listening dimensions for evaluation of changes using consistent content, and functioning in a small group/team environment than Trinnov per se). Looking at the Home Acoustics Alliance site over the weekend, I happened to see that there's going to be a private dealer-only workshop in Paris for Trinnov dealers, which will directly (upon certification to HTIII) flow into the two-day Trinnov dealer Advanced training put on by Trinnov itself. I hope that becomes the new normal.
Personally, I think that every Trinnov user should have pro level assistance in having their room set up as a prerequisite of purchase, and not just "set and forget" once with a Calibration Wizard, but that's just me. Given patience and an experienced calibrator or professional familiar with Trinnov gear on the other end, a VNC/remote calibration is doable at least at the level of the Calibration Wizard and a "Turbo Cal" with the Optimizer, so to speak (yes, that's an inside joke).
Whether or not you want to stop there is a judgment call. For what I personally paid, I know I wouldn't have, which is why I had Curt Hoyt fly in for two days in 2017. Sure I tweaked much of what he did with added speakers, REW measurements, and listening, but you have to start from a solid baseline on the "there may be dragons" settings to get there if you want more than just that "80% experience". And that was after a couple of years of the late, great Sherwood R-972 with Trinnov lite on DSP.