This post is really for AVS members/visitors that own or will own the JVC RS4500 Laser Projector.
As some of you might have read a few of my prior posts on this thread inquiring about the latest RS4500 Firmware up-date for "Auto-Tone Mapping".
If you read my posting then you more than likely saw where Craig Peer posted he was mailing to me the USB stick that had the firmware up-date on it.
I received it and gave Craig a call.
He was in my words extremely patient with walking me through that Firmware up-date.
Thank-You Mr. Peer.
Now comes the part of this post dealing with what took place with me after loading that new/latest firmware for "Auto-Tone Mapping".
I wanted it for actually streaming all Amazon Prime, Netflix etc. for 4K, 4K Ultra HDR content.
This is where you should pay very-very close attention now guys.
What I actually ended up with when I engaged that new "Auto Tone Mapping" was like a HUGE 50%
drop in brightness instantly.
And of course I had not a clue what the heck was going on and further more couldn't understand why other members here were loving it.
It was simply a Freaking DISASTER !!!
So, it was a simple solution for me to simply go back and use the Custom-Calibrations Chad B. had installed for other content like Dish Network.
As I gave this more and more and more thought it just seemed to me it had to have something to do with loading it where Chad B. had done his Custom Calibrations, common-sense sort of reasoning.
If the above was not bad enough ???
When I loaded a BD, DVD or a 4K Disc all of a sudden I had the exact same or close to 50% drop in picture brightness
I thought not being obviously up on all this what the heck is going on ???
It seemed like somehow or another that the newly loaded firmware had affected negatively the Panasonic UB820 for all viewing of any disc.
Made absolutely no sense to me at all guys and the only way I could now use the UB820 was to go to settings on the RS4500 and choose Dish/Roku for a normal bright picture.
I considered trying to get hold of Chad B. and see if he could possibly help/assist me over the phone but I figured that was going to be like trying to call the President of the U.S.
More time and more thinking and I thought to myself, okay give Mike Garrett a call and see if by chance any of this makes sense to him ???
Call was placed and luckily Mike answered his Business Line immediately.
I pleaded, begged, with Mike for HELP, yes I'm serious, I'm not to proud at 74 Years Old to do that in what I considered an "Emergency" situation guys.
He was willing to listen to my SAD story in detail and now for what was really going on.
Do you recall I said the only thing that made any sense to me was that by loading that new firmware where Chad B. had one of his Custom Calibrations must have been what caused the situation ???
Mike told me what button to push, step-by-step and sure enough that was the real issue with the Super-Dark-Picture for streaming 4K, & 4K Ultra HDR content.
Mike then talked me through getting Chad B. settings back where they actually belonged.
Then he walked me through how to set-up the New Firmware for "Auto-Tone-Mapping" using the option on the RS4500 for HDR designation.
Once he walked me through that and we confirmed it was now working exactly as it was designed to.
He then said, Terry, you can now choose between Chad B. Custom Calibrations for Streaming the 4K, 4K Ultra HDR or use the Newly installed "Auto-Tone-Mapping" from JVC.
Now guys that's gotta be a Win-Win ............
Yes, I have tried both and it simply comes down to what I'm streaming as to which is better.
So, guys, whatever you do when loading the New Firmware for "Auto-Tone-Mapping" Do-Not put it on top of any Custom Calibrations !!!
Next, remember the Panasonic UB820 and the picture totally dropping in brightness like 50% ???
This was a lot quicker for Mike as it was simply an incorrect setting
which he caught immediately as I read to him where all the settings were at.
I went in made the change he said to and once again the UB820 was back doing it's excellent job on all loaded media.
I did take some pictures and will now post them and added comments above
Just as a Heads-Up since Mike had me load the New JVC RS4500 Firmware for "Auto-Tone-Mapping" on the HDR heading.
When I now do streaming like this from Netflix and the RS4500 sees the flag for 4K or 4K Ultra HDR it "Automatically" goes to the HDR selection.
I can as I said above override this and choose manually the Dish/Roku which would be the Chad B. Custom Calibrations.
My opinion is the New JVC "Auto-Tone-Mapping" will more than likely be the 1st choice based on what I've seen so far.
And the below pictures are a great example for you to see why I say this.
This shows now where the new Auto-Tone-Mapping" is loaded on selection HDR.
And you can see to the right it is streaming HDR.
Also look and you can see it is now using the "Auto-Tone-Mapping" that is (On).
These next pictures are just showing that I'm streaming Peru 8K HDR 60FPS.
These next series of pictures are examples of what I was seeing streaming.
The pictures are taken with my Samsung Galaxy S9 Cellphone.
Of course they are not intended to be professional but they will provide you with the general idea of what I saw and picture quality.
Keep in-mind this is utilizing the New Firmware and believe me the content was breathtaking.
The RS4500 was on High-Laser with all 4K or 4K Ultra HDR content.
Craig & Mike I sincerely appreciate both you guys for all your patience and help in getting my RS4500 laser projector once again performing 100%.