Datasat ????? - AVS Forum | Home Theater Discussions And Reviews
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post #1 of 6 Old 07-26-2019, 09:49 PM - Thread Starter
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Datasat ?????

So I made 3 calls this week to Datasat. Left messages on all the numbers. I sent email.. I am a dealer...


Nothing...


This is not the first time ive had this issue. In fact, since the ATI takeover its like Datasat no longer exists.



Does anyone know whats going on ?


On monday im going to call ATI and try and figure this out.



I have 2 client units that I need upgraded HDMI board for and this is unsettling.

http://www.xtremeprojectors.com/ I dont take new clients tho :( - Its more of a hobby making insanity rooms.
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post #2 of 6 Old 07-26-2019, 11:19 PM
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ATI is in process of moving Datasat manufacturing to their facility. Like they did for Theta Digital some years ago - and when they did that, folks experiences much the same! Eventually it all worked out for Theta Digital customers, but it did take some time!

https://www.avsforum.com/avs-vb/show....php?t=1158431 No dealer is authorized to tell you I refer to them - any referrals I make will be done personally by me. Over the years I have found certain dealer(s) who I cannot recommend for good reason.
! 9.4.13 Trinnov Altitude 32 Theatre renovation/upgrade starts end of July 2019!
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post #3 of 6 Old 07-27-2019, 08:57 AM
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Hi,

Send email to him and I always receive response the next day.

I just contacted them regarding upgrade hdmi board.

[email protected]


Marcus
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post #4 of 6 Old 07-27-2019, 12:07 PM
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May be it is holiday break, but typically response from Datasat has been fast on emails/phone.



I got my 4K HDMI card in ~ 3 wks (from order to delivered thru dealer).
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post #5 of 6 Old 07-28-2019, 04:58 PM - Thread Starter
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Quote:
Originally Posted by Marcus Gan View Post
Hi,

Send email to him and I always receive response the next day.

I just contacted them regarding upgrade hdmi board.

[email protected]


Marcus

I will contact them this way and see how things go.


I see the contact info page has changed. So I will try this info as well..


https://www.datasatdigital.com/contact-us/

http://www.xtremeprojectors.com/ I dont take new clients tho :( - Its more of a hobby making insanity rooms.
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post #6 of 6 Old 07-28-2019, 07:11 PM
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Quote:
Originally Posted by Chris_Stephens View Post
I will contact them this way and see how things go.


I see the contact info page has changed. So I will try this info as well..


https://www.datasatdigital.com/contact-us/
Sounds like you had the old contact info which is now discontinued and of course the new contact info is over at ati!

https://www.avsforum.com/avs-vb/show....php?t=1158431 No dealer is authorized to tell you I refer to them - any referrals I make will be done personally by me. Over the years I have found certain dealer(s) who I cannot recommend for good reason.
! 9.4.13 Trinnov Altitude 32 Theatre renovation/upgrade starts end of July 2019!
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