Join Date: Sep 2004
Location: Southern New Hampshire
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RX-A3030 and Direct-TV Genie Client - Losing Audio wlith HDMI
Hi Folks. I'm sorry if this is not the right place to post this, but the DirecTV forum folks recommended posting over here. I've had the RX-A3030 for a little over a year and as the title of this post implies, I also have the DirecTV Genie system. I use the Genie HDMI out to an input on the RX-A3030, and then from that, HDMI into my TV. Until recently, everything has been fine but over the past couple of days, I've encountered a problem by which changing from any channel to any channel on DTV causes a total loss of audio. Toggling the AVR's input from DTV to any other Input, and then toggling back again, restores the audio. Similarly, resetting the DTV client box (or simply toggling its "Dolby Digital" setting from On to Off or Off to On) also brings the audio back. The folks of on the DTV forum have suggested that it's an HDMI handshake problem and that I should see what the folks over here have to say. I've read some posts from about a year ago that mentioned HDMI handshake problems, suggesting that I turn of HDMI control and video processing, but that hasn't helped. I've also tried using different HDMI cables and different HDMI inputs on the AVR ... the problem persists. Also, when I bypass the Yamaha entirely and connect the HDMI directly from the Genie client to the TV, although the audio through the TV speakers sounds bad, I at least don't lose it. I don't use this setup every day, and there have been both a Yamaha firmware update and a DTV software update since I can last definitely recall it working.
Has anyone else encountered anything like this, or does anyone have any suggestions? Thanks. - Tom