Originally Posted by tjenkins95
I visited a local Best Buy Magnolia store last week and asked one of the reps if they were going to setup an Atmos demo and he had no clue what I was talking about. I pointed him to the Best Buy website which provides a page describing Dolby Atmos and also to the pages containing the Atmos receivers and speakers that they are selling. No wonder Best Buy's sales are down.
Same experience in Atlanta. Local BB-Mag store where I live can't even demo speakers after several visits; their switching control system is down and they can't find the key to open the cabinet to reboot it
I called the main Perimeter Mall Magnolia Design Center last Friday and they are totally clueless about Atmos. They have no idea what it's about, if they're selling Pioneer's speakers, or going to have a demo room. Totally useless as a retailer! they couldn't even demo some ceiling speaker I wanted to listen to, plus they only had 1, not 1 pair, but 1, in stock. How do you end up with or sell only one?
I told the sales assoc at Perimeter Des Ctr they should check their own company web site home page, where Atmos Coming Soon is plastered all over it and learn something.
IF Magnolia were a competent retailer, they would have all their store managers up to speed and IF the managers were competent, they would do some initial training of their salespeople to know what it's about and what the store's plans are.
Clearly, the ones in Atlanta aren't competent. I can almost excuse a BB-Mag but not the main design center. IMHO, either corporate Magnolia is doing a poor job of rolling it out or Atlanta management is incompetent and don't deserve the job. The guy at the local BB-Mag store at least knew something about Atmos but there's no excuse for the main Design Center to be ignorant about it. this is the 2nd time I've called them with the same ignorant results.
And BB management wonders why people showroom them...how do you sell speakers if people can't listen to them?
the speaker selector issue has gone on for weeks, according to the BB sales guy. one has to wonder if the mgr just picks his toes?
IF BB or Magnolia go out of business, they deserve their fate. I gave up on BB years ago for major AV purchases.