Hi AVSForum folks....
My father purchased a new TX-NR737 and I'm helping him get it integrated into his setup at his home.
He also has a new Samsung Smart HU8500 UHD TV, and connected to the television is the Samsung "One Connect Mini" box. From there, we have an HDMI cable (latest standards cable) hooked up to the HDMI out/ARC port on the Onkyo receiver.
In HDMI #2
, we have his Comcast DVR connected.
When we turn on the TV, the DVR, the receiver...everything works. The television shows the DVR picture and we hear audio through the receiver speakers.
However, the problems start after we turn everything off. After we power down the TV, receiver and DVR, and then power it all back on, the Onkyo receiver no longer functions correctly. We see the Onkyo boot logo, but following that get a solid blue screen. The receiver will let us bring up its menu, but we're not able to get a picture or sound with the DVR powered on - solid blue screen doesn't go away.
We did find that unplugging the HDMI cable, plugging it back in, and power cycling again, would fix the issue - until the next time we turned it off and back on. The issue isn't the cable...we've had the same results using 3 different cables - all of different brands.
We currently have the DVR hooked up directly to the Samsung One Connect box, to bypass the issue we have with the receiver.
Do we have a defective receiver? Anyone else experienced something similar?